IKEDC: Unlikely Customer Service Champion? Or How To Make Smart People Shallow, Lazy and Irresponsible

“Up NEPA!” A phrase that I find more repulsive than ironic. I felt the rage right from when I was a boy trying to watch “Voltron: The Defender of the Universe” knowing fully well that even Voltron could not defend himself against a blackout. Yes, NEPA would strike. It could be for hours, days, weeks, months, years. You name it; people have experienced it. There is a history of power black-outs and power problems that have become more of the culture than a disappointment. It’s expected. Most people have had very bad experiences with the utility company and its affiliates, … Continue reading IKEDC: Unlikely Customer Service Champion? Or How To Make Smart People Shallow, Lazy and Irresponsible