Tesla took a bold step into the autonomous future on Sunday, launching its long-awaited robotaxi service in Austin, with a high-profile rollout that saw early users ride in Tesla Model Y vehicles operating on Full Self-Driving (FSD) software, although the EV company employees remained in the passenger seat for safety oversight.
CEO Elon Musk announced a flat rate of $4.20 per ride on Sunday and the debut of a new robotaxi app and website. Tesla made it clear that this launch was not a test—it was the beginning of a larger campaign.
The rollout comes at a critical time as Musk continues to pitch Tesla not just as an electric carmaker, but as an AI-driven tech company poised to disrupt urban transportation. The launch was accompanied by social media buzz, livestreams from early riders, and an announcement that more cities could soon follow.
A Growing Market — and Growing Rivalry
While Tesla’s launch was a media spectacle, its robotaxi vision faces fierce and growing competition—especially in Austin, where other autonomous driving startups are aggressively scaling up operations. Among them is Zoox, Amazon’s self-driving car unit, which has already made a significant strategic move by opening its first robotaxi production facility in Austin last week.
Unlike Tesla, which repurposes standard vehicles like the Model Y for autonomous operations, Zoox is developing a fully custom-built, bidirectional, electric robotaxi with no steering wheel or pedals—designed from the ground up for driverless mobility. Its vehicle architecture is focused entirely on autonomy and passenger comfort, giving it a distinctly different approach from Tesla’s AI-first, vision-only model.
With Zoox now in the picture, analysts expect the robotaxi competition to intensify rapidly, especially in markets like Texas where regulatory oversight remains minimal compared to states like California. Tesla may have had a first-mover advantage with a public launch, but Zoox’s purpose-built hardware and Amazon’s logistical clout give it a long-term edge in scalability and network integration.
Other rivals are also accelerating. In March, Google’s Waymo launched a robotaxi service in Austin through a partnership with Uber, offering autonomous rides in Chrysler Pacifica minivans. Meanwhile, Canadian startup Waabi, backed by Nvidia and Uber, is preparing to roll out fully driverless freight trucks across Texas highways.
Austin has quickly become ground zero for what some now call the “robotaxi arms race”—with companies testing everything from ride-hailing to freight, all powered by increasingly advanced AI and sensor technologies.
Wall Street Bullish on Tesla
Despite regulatory concerns and technical limitations, Tesla’s robotaxi launch has drawn bullish reactions from investors. Dan Ives, a well-known analyst with Wedbush Securities, called the launch “the start of their biggest chapter of growth and valuation upside.”
“The Golden Age of Autonomy starts on Sunday in Austin for Tesla,” Ives said. “My view is, 20–35 cities in the next year, and once they start scaling Cybercab and get to true level 4, I believe it’s a Trillion Dollar valuation opportunity for Tesla.”
Ives’ optimism echoes a broader belief among Tesla bulls that the robotaxi business could become the company’s most valuable segment, far outstripping its vehicle sales in revenue and profit margins.
Tesla’s approach to autonomy has always been different. While competitors like Waymo and Zoox rely on expensive hardware—LIDAR, radar, and high-definition mapping—Tesla is betting on a leaner, AI-driven strategy using only cameras and neural networks. Musk argues this approach is more scalable and will ultimately dominate the industry.
Tesla AI, the division behind the robotaxi program, reinforced that claim on Sunday, saying: “It does not require expensive, specialized equipment or extensive mapping of service areas. It just works.”
But critics continue to question whether it actually does “just work.” Unlike its competitors, Tesla’s Full Self-Driving system is still officially rated as a Level 2 advanced driver-assistance system, meaning a human must remain alert and ready to intervene. Its safety record has drawn the attention of U.S. regulators. The National Highway Traffic Safety Administration (NHTSA) is actively investigating Tesla over crashes linked to Autopilot and FSD, and earlier this year, the company issued a recall affecting more than 2 million vehicles.
Experts say calling these cars “robotaxis” is premature.
That hasn’t stopped Tesla fans from celebrating the launch. Social media was flooded with videos and reactions from those who took the first rides, many of whom praised the smoothness of the experience—even if the vehicles still required a safety greenlight.
“We are approaching the window where we expected to have the app and showing everything,” Chuck Cook, one of the early invitees to try the Tesla robotaxi, said on X. “There looks like there will be a small delay in the distribution of the app for couple hours.”
But the cautious optimism stands in contrast to the aggressive timeline Musk has long promised. He first claimed Teslas would be fully autonomous by 2020, and a fleet of one million robotaxis would be operating by the following year. Those goals remain unmet.
Tesla has not disclosed a timeline for the wider public release of its robotaxi service. The company said it will expand to other cities “where approved,” suggesting a phased rollout dependent on local regulatory acceptance. That condition could prove difficult in cities with stricter rules or where safety concerns dominate public discourse.
Meanwhile, rivals like Zoox are laying the groundwork for broader deployment. With its own production facility now operational in Austin, Zoox could soon begin building a dedicated fleet, potentially leapfrogging Tesla in fully driverless service offerings.