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Lessons for Jumia and Konga from India-Based Flipkart’s PhonePe

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Last year, Walmart spent $16 billion for a controlling stake in Indian e-commerce company Flipkart.

With the completion of the investment, Walmart now holds approximately 77 percent of Flipkart. The remainder of the business is held by other shareholders, including Flipkart co-founder Binny Bansal, Tencent, Tiger Global and Microsoft Corp. Moving forward, Flipkart’s financials will be reported as part of Walmart’s International business segment.

Bloomberg reports that PhonePe, a payments startup inside Flipkart, plans to raise capital at a valuation of as much as $10 billion.

When Walmart Inc. paid $16 billion for control of India’s e-commerce pioneer Flipkart Online Services Pvt. last year, the American retail giant got a little-noticed digital payments subsidiary as part of the deal. Now the business is emerging as one of the country’s top startups, a surprise benefit for Walmart from its largest-ever acquisition.

Flipkart’s board recently authorized the PhonePe Pvt Ltd. unit to become a new entity and explore raising $1 billion from outside investors at a valuation of as much as $10 billion, according to people familiar with the matter, asking not to be named because the discussions are private. The funding may close in the next couple of months, although the talks are not finalized and terms could still change, they said. The unit would then become independent with a distinct investor base, although Walmart-owned Flipkart would remain a shareholder. Walmart and Flipkart didn’t respond to emails seeking comment.

Did you notice a pattern? The PhonePe is the double play for FlipKart. Yes, no matter what is happening in the ecommerce space, the payment arm will be doing just fine [commissions on transactions are assured]. Also, it turns out that successful ecommerce companies like Alibaba (with Alipay) in emerging markets have always have payment units. 

Anything for Jumia to learn here? JumiaPay needs to up its game plan! The same goes for Konga on KongaPay. It seems there is a clear correlation between running an ecommerce marketplace and paytech in emerging economies.

NYSC 2.0: Scaling Youth Interventions in Nigeria

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Under the sun and in the rain. Another batch posting is here again and one can easily figure the many thoughts, expectations, and plans running through those young minds as they obey the clarion call away from their comfort zone.

In a bid to reconcile, rehabilitate and rebuild the country after the travails of the Nigerian Civil War from 1969-1972, the National Youth Service Corps (NYSC), which was established in May 1973 remains one of the most enduring public institutions ever created in Nigeria with commendable attainments. A close look at the objectives of the scheme, conceived some 46 years ago, shows a deliberate effort at encouraging and inculcating in Nigerian youth the spirit of selfless service to the community, and to emphasize the spirit of oneness among Nigerians, irrespective of cultural or social background.

But what happens after removing hair dress one last time as a corps member? Each year, the NYSC enlists about 180,000 graduates to serve the nation at different capacities. However, the end of the mandatory program is usually the beginning of the Nigerian graduates’ struggle to get a decent job and start a life. While there has been intensified efforts by some calling for the scrapping of NYSC, others believe that the scheme should rather be optimized and be put into a more beneficial use as a means to effectively empower the Nigerian youth. Of the differing views, one thing holds true – NYSC needs reforming.

As a nation, we are currently facing a war different from that of 1969 – unemployment and underdevelopment are eating deep into our national fabric. Though various programmes have been implemented over the years with slight statistically significant impacts recorded. Intensity and scale are key in ensuring real systemic growth. However, most programmes are too small to show changes. We need to increase the intensity and scale of youth empowerment programmes and the NYSC provides a huge opportunity for scale as no other institution can match the spread.

The Proposed NYSC 2.0 Format

What if the NYSC program is redesigned to serve as an incubator to prepare the teeming youth population to take on present and future challenges? How about running the program in this format:

Three-Week Orientation Program: This is important to take Potential Corps Members (PCMs) through the various stages of the year-long program.

Two-Month Workplace Readiness: Owing to the wide skill gap that exists in the Nigerian talent pool, it is imperative to upgrade the Skills Acquisition and Entrepreneurship Development (SAED) program of the NYSC. Beyond learning shoemaking and catering, Nigerian graduates need to develop skills such as cognitive flexibility, presentation, analytical and problem solving, negotiation, and creativity in order to stay relevant in the workplace. As new jobs are created, the repertoire of soft and hard skills required in the workplace will change. While technical skills such as software development, and data analytics will remain highly sought after, multiple research outcomes show that soft skills top the list of those most important for employees of the future.

Six-Month Workplace Traineeship: To be undertaken at establishments and sectors that are pivotal to actualizing the strategic and economic growth plan of the government at federal, state and local level.

Three-Month Community Development Service: Serving corps members engage on group basis, on social impact projects that are in line with the Sustainable Development Goals (SDGs) in their various communities of primary assignment. Afterwards, they will present a report at the local government level through the Local Government Inspector (LGI).

Moving Forward

The potential opportunities for economic prosperity, national progress and individual flourishing in the future world of work are enormous. Yet, these depend crucially on the ability of all concerned stakeholders to fully understand the implications or changes that are already underway in Nigerian workplaces, and to be proactive in ensuring that the benefits and opportunities that arise from these changes are available to all citizens. If the promise of a better Nigeria is to be realised, it is important to build the critical skills and competencies to meet the demands of a growing and evolving economy. My hope is that this proposition creates a basis for discussion among policymakers, non-governmental organizations, businesses, academic institutions and individuals and to support preparation for the anticipated changes in the future of work.

How Oyo State Governor Seyi Makinde Is Using Social Media To Connect With People

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Despite the recent noise and chaos in Nigeria politics and government for the past few months, there seems to be a growing new trend of political leaders using social media to connect with people. Unlike the past decade where people don’t have access to top government officials or leaders (except you are a journalist), social media is now making it convenient for both the government and the governed to interact easily.

In the past, the conventional method for political leaders to interact with the people have been through community meetings, town hall discussions and community representatives. The leaders believe that they can understand the needs and wants of the people through this indirect method. Many times most of the said approaches are not effectively used or not used at all due to a number of factors ranging from tight schedules of the leaders, lack of awareness to the people and political beliefs. 

The year 2019 has been amazing, as it witnessed the growth of the online community in Nigeria and even the government and it stakeholders have not been left out. Looking at the just concluded election, political leaders interacted with the Nigeria populace using mediums such as Facebook and Twitter greatly. The social media space was the perfect platform to spread their messages since half of the Nation are currently in the online community. 

Arguably, The Youths are considered to be the active users of the Internet for social interaction. These group of people are the ones who cannot do without the Internet. Many of the youth are constantly looking for a way to connect or interact with everyone in different part of the Globe. With the youth having the highest percentage in the population of Nigeria, they are the ones with frequent conversation on social media, and the one to be in the future (Future Generation)

This article is focused on how Seyi Makinde, Oyo state governor is using social media to connect with people. The young governor, who has just begun his term few months ago achieved a mountable feat by dethroning a political party in his state. Deploying many approach to his political campaign, Makinde leverage on social media to win the hearts of the people. He was able to create forums and discussion with his people easily and reach out to them gaining many followers and loyalist all-round the state. 

This approach allowed him to understand the issues that mattered to the people, instead of working with deliberations and innuendo, like most leaders. Makinde understood what the people really needed and build his entire administration to tackle these problems. The ability to interact and create discussions with his people has allowed the governor to solve the problems of the state and position them well in the world map. Indeed connecting on social media should be an important action of every political leader that want to remain relevant in the future. 

Indeed, one outstanding social media step of the governor is having a LinkedIn Account. Most leaders I know make use of Twitter to communicate with people (While they don’t use this well). Makinde uses his LinkedIn page to provide information about his administration, and highlights key developments happening in the state. The platform has also allowed him to engage and interact with professional stakeholders that can one way or the other add value to his state. 

As a concerned citizen, I can say much about him because of my interaction with his regular post on LinkedIn. His social media presence has not gone unnoticed as he gains more followers both internationally and locally. Seyi Makinde is a true example of how government has connected with many people through social media making governance more productive and relevant.

This article is not intended to celebrate the governor but to show what his doing right and how this can be adopted by other leaders in Nigeria. Although, many of the leaders may claim to have an active presence on social media, realistically this is not true.

If we have our leaders actively engage in social media, the Nigeria society can truly and really develop. The people would be able to reach out to their leaders, therefore giving room for better policy formulation, actions and decisions by the leaders. The harm that interacting on social media could pose is very minimal. In fact there seems to be no clear damage that government interaction on social media can cause currently. 

With this, I call on Nigeria Leaders to try and emulate what the Oyo state governor is doing and improve on it. Social media can be an interesting and new way to facilitate governance since people can be easily reached and influenced making a better society.

The Difference Between Running A Business And Having A Skill

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There’s this common delusional state I have seen a lot of young folks put themselves in. It is the “psudo-hustle” state where you think you’re really working but you are in the real sense not doing anything. You assume you are making progress with whatever you’re doing whereas you’re only planning in your mind. I have helped a friend snap out of his state sometime ago where he felt he was really making progress with his plans yet what he meant by plans when I critiqued his thoughts process were just wishes.

Each day, he would add a new brick to the ones he had built in his mind yet he never took a single step to achieving any so far. I have also helped a female friend at one time who ran seven companies in her mind for years. She had to consult me and I had to bill her despite the fact that she was a good friend and two months later, she was already able to start on one of the ideas and pushing through. Why did I have to analyze this?

I had to explain this to establish a point which is the fact that many people have not been able to understand that there is a big difference between having a skill and running a business. During my undergraduate days, I wrote a letter to the Dean of my school on how the school could upgrade a particular course which was termed “Entrepreneurship”.

In that course, students were designated to artisans to learn a skill depending on their choice. It is such an awesome program which runs for three months. However, my issue with such program is that the school is mixing up learning a skill with running a business or entrepreneurship.

Here’s what I mean; Knowing how to bake cake is having a skill while making money from baking is entrepreneurship. They are two entirely different activities and they have different requirements and approaches. Knowing how to teach as a teacher is one, running a school as an owner is another. One is a skill, while the other is a business.

The problem with the program is that even though it is called entrepreneurship, the real activity being carried out is skill learning because what most students go to do is learn how to do and not how to run or make money from doing.

This is where the issue comes in where a lot of people who I ask what they do, miss it. They are quick to respond identifying themselves as entrepreneurs whereas only what they know how to do is the skill.

A very good example is the fact we have so many bakers out there who just fraternize with the name just because they watched some DIY videos on how to bake cakes and boom, they are CEOs already. It is a common trend on campuses and even university graduates. I will quickly share some insights into what business is all about and explain how you can convert your skills to a business.

  1. Business is a game of conversion: Business is not firstly about the game of passion. You can run a business on a field you don’t know much about if you hire the right person who are vast in such field. So business is necessarily not a game of passion. Skills are built on passion but business is built on how you can convert. How can you convert this skill to a money making process?

Now this is where the real work is because at this stage, it is not only about you but others. Customers are already in the picture, team members are already in the picture. How do you convince someone who doesn’t know you to trust you with their money to help them bake a cake? To help them sow a cloth, how do you convince people to join your team? How do you convert one thousand naira to fifty thousand naira. It’s all about conversion.

  1. Business skills are different from normal skills: An entrepreneur is not just an ordinary person. A successful entrepreneur didn’t just stumble there. There are certain skills such entrepreneur must have built which is not necessary when learning a skill. The skill of endurance, resilience, managing pain, understanding marketing in a simple form and so many more are skills that an entrepreneur has which a skilled person doesn’t have.

If you’ve been deluding yourself as an entrepreneur whereas what you have is just a simple skill, then you should go back to really understand what you claim you’re into so you’d not be on a journey to nowhere.

‘Mai Bulala’: The Custodian of Corporal Punishments in Nigerian Schools

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Those of us that had one or two things to do with schools in the Northern part of Nigeria will be familiar with this term. ‘Mai Bulala’ is an Hausa term that literarily means the ‘Master of Whip’. He is a professional flogger. I encountered one that earns his living by flogging students during my NYSC in Zamfara State. I was short of words when I saw him in action. I wanted to plead on behalf of the students receiving his ‘service’ that early morning but other corpers and some teachers told me to stay away so that I don’t receive my own. Chai! I wept for those boys.

But let’s be honest with ourselves, Mai Bulala exists in almost every school in Nigeria. We see them in all public schools. The only difference here is that the one I met in Zamfara State was employed to mete out corporal punishments on students, and nothing more. But if you look around, you will see that every school, or almost all schools, have that one teacher that students are taken to because he knows ‘how to flog’ students very well. So don’t think that only the northerners have this problem I’m about to point out here.

Before you wonder if I am among those people that ‘spoil the child and spare the rod’ hear me out first. I believe in people being held responsible for their actions, but I believe there are better ways of doing that other than hitting the person with a whip, or even with bare hands. One of the people that advocated this view used to say that the best way to raise children is by ‘making them feel your presence and not your punishment’. That statement never made sense to me until I put it into practice. It may not be easy initially but with time you fall into it.

There are many disadvantages to meting out corporal punishment to children and teenagers. I am happy that some schools are beginning to banish it because they have seen how ineffective and destructive it could be, in the long run. I will try to mention some of its commonest destructive effects on the receivers.

1. School Dropout: When a student knows what is waiting for him at school, he will decide to sit back home. Most of these students that have been labelled ‘stubborn’ and the school authority believe that they could ‘tame’ them with whip. Because of this incessant flogging, these students may decide to change schools or withdraw completely from education pursuit.

2. Development of Aggressive Personality: We have heard so much about students that attack their teachers who punished them as well as their fellow students that directly or indirectly contributed to it. This attitude is just a reaction of the students to the aggressive characters they were exposed to. Naturally, exposure to much aggression breeds aggression.

3. Phobia and Disillusionment with the Education System: Learning entails that the learner makes mistakes and should be allowed to learn from them without being unnecessarily punished. Our teachers don’t always remember this when dealing with their students’ mistakes. People always find it hilarious whenever I tell them that the only teaching aid we had in those days were whips, but that was true. I mean, just look at this – if you were given a class work on Mathematics and you failed any of them … anyway, just wait for Mai Bulala. So we were always tensed up each time it was Mathematics class. No wonder we didn’t do well in Maths then (at least most of us didn’t do well in Maths because we didn’t like it, or rather were afraid of it). Please, don’t say it happened in those days because it still happens now.

Attitudes like this could make the student see themselves as incapable of learning. It could make students develop phobia or hatred for a teacher or a subject. It can even make the students hate going to school entirely.

4. Loss of Talent and Personalities: One of the worst things this type of punishment does to students is stripping them of their personalities and natural talents. This is one of the reasons Nigerian education system could not identify and harness their students’ talents until they are old enough to identify them by themselves, that is if they have not taken up somebody else’s personality.

5. Inconsistent Personality: Some resilient students who could not withstand the shock and pain of corporal punishments adopt different personalities to pull them through different situations that may warrant corporal punishments. This is why someone may be ‘nice’ to a particular teacher, ‘naughty’ to another teacher, ‘docile’ to his parents and then to his fellow students, he is ‘terror’. You can then ask yourself how to define this person.

6. Physical Injury: Apart from the bruises and cuts left behind by the whips, a little miscalculation by the flogger can send the whip on the delicate parts of the body where it will leave a permanent damage. A lot of teachers have been arrested for causing injuries to their students during this act. We have also heard of those that killed their students. So, what then is the gain of giving out punishment and getting jailed for it?

These are just some of the side effects of the use of whip to correct students in our schools. These effects can show in different ways and forms. I understand that schools use corporal punishments because they see it as the easier and faster way to correct students and deter others from committing the same offence. But, looking at the destructive effects it causes in the long run, they may have to consider other ways of correcting students that are equally effective but with little or no destructive effects. The ones I can vouch for include:

  •  Establishing a Guidance and Counselling Unit: These are the only people in our education system that kick against corporal punishment. It will be worthy to note that the counselling should also be extended to teachers.
  • Close Contact between School Management and Parents: Some schools only think of involving parents in school matters when there is need for funding. The only way I have seen Nigerian schools connecting with parents is through the PTA meetings. But then, PTA meeting isn’t enough. The school management should get parents involved in most of the school activities. The school should be like a family involving staff, students and their parents. Students rarely misbehave in schools when they know their parents are just a stone-throw away – except in the case of parents that encourage unruly behaviours in their children (story for another day).
  • Constant Communication between the Teachers and their Students’ Parents: I personally encourage teachers to feel free to contact me on any matter concerning my children, just as I contact them when I want to learn some things. The effect of this is that a synergy is built between teachers and parents, and they both have one common goal – the students.
  •  Better Relationship between Teachers and Students: Students should see their teachers as someone they could trust. One of the advantages of this is that the students easily open up to their teachers, who they tell their challenges and these teachers in turn advise them properly. I can tell you that most of those obstinate students have teachers they confide in and are therefore docile to.
  •  Appropriate Teaching Methods for Different Classes: This is one thing some teachers don’t really know. Teachers need to stop being rigid with their teaching method. They have to apply the best one for each class. For example, it may not work if a teacher asks SS 3 male students to stand up and read something that is written on the board, or to repeat something he said (especially if some girls are around). This is because they are likely not going to respond (it has something to do with their age). So the teacher had to device a good method to do his teaching (and be ready to tell jokes and receive some). If not, the students may respond negatively and be called unruly.
  • Emotional Intelligence Training for Teachers: When I was the head teacher of a school, I used to tell my fellow teachers to look upon everything that happened within the school as a job. I usually tell them that no child came to the school because they wanted to insult their teachers. So they shouldn’t treat any student’s misbehaviour personally. Teachers need to learn how to control their emotions because they are handling human beings, not lower animals. Any slightest mistake could lead to something grave.
  • Suspension: This is usually employed when the school wants to disband a group that is disrupting school activities. The usual thing here is to invite parents of these concerned students, relay their children’s activities to them, and then ask them to take them home for further counselling. In a situation like this, it is always more effective to allow the person that is the ring leader, or the group nucleus, to stay home longer. This will ensure that the students do not regroup when they return.
  • Disciplinary Panel: This panel is usually made of different teachers, who come together to objectively listen to the student’s side of the story before deciding on the right punishment to be meted out. The good thing about the presence of this panel in every school is that teachers do not bother giving out punishments to students. All they have to do is refer any unruly behaviour to this panel and let the student argue his or her way out of his/her due punishment.
  • Detention: The best time to detain a student is during games or short break. No child wants to miss them, so they behave. While I was still teaching in primary and secondary schools, any student that I detain will be made to write a comprehensive report during that detention period on why he was receiving the punishment. Trust me, the students prefer to sit down and watch others play to writing that long essay.

Ok, nobody said that being a teacher is easy. But corporal punishment shouldn’t be seen as the way to make it easier. Apart from unprofessional, corporal punishment is harmful to our students, our teachers and the society.