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Tag: Access Bank

Customers seek financial assistance from Access Bank amidst economic challenges

Customers seek financial assistance from Access Bank amidst economic challenges

July 2, 2023 | by Mutiu Iyanda | 0
In what appears to be a response to the lingering impacts of some recent policies of the administration of President Bola Ahmed Tinubu, our analyst reports that some customers of Access Bank, one of the leading commercial banks in Nigeria,…
How Nigerian Banks Can Create and Capture More Value With Chatbot: A Conversation With Emmanuel Mogaji, UK-Based Researcher

How Nigerian Banks Can Create and Capture More Value With Chatbot: A Conversation With Emmanuel Mogaji, UK-Based Researcher

May 17, 2021 | by Mutiu Iyanda | 1
What looks like an Automated Teller Machine was invented in 1960 by Luther George Simjian, an American. Bankograph was the invention and allowed customers to deposit cash and checks into it. Seven years later, the real ATM was set up…
Access Bank Boycott: Source of Action Versus Customer Protection, Implications for the Brand Credibility

Access Bank Boycott: Source of Action Versus Customer Protection, Implications for the Brand Credibility

November 13, 2020 | by Mutiu Iyanda | 0
Social media influencers campaign for the boycott of Access Bank has further shown the extent to which social movement can impact businesses in Nigeria.  As exemplified by the action of the influencers and other social media users in the last…
The Prevalence of Half-hearted Digital Banking Practice Among Nigerian Banks: A Look at Access Bank and FCMB

The Prevalence of Half-hearted Digital Banking Practice Among Nigerian Banks: A Look at Access Bank and FCMB

May 15, 2020 | by Rasheed Adebiyi | 0
Despite recent reforms in the Nigerian banking industry to make them more robust in securing the money of their depositors, customers and other stakeholders, there are clear indications that the sector needs a closer look in terms of its customer…

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