Quote from Ndubuisi Ekekwe on May 8, 2019, 4:29 PM

Google takes Duplex to the web. Duplex is "an AI-powered customer service tool meant to help small businesses (like restaurants and hair salons) field more phone calls, answering common questions and scheduling reservations or appointments'.

This year it’ll expand on this by opening up Duplex to the web. Online car rental reservations were given as an example; you say “get me a rental car through [rental company]”, and it pulls up that company’s website and automatically starts booking your car. It can pre-fill things like trip dates from your calendar, and car preferences based on previous rental confirmations found in your Gmail.