The Office Depot’s Malware Alert Tragedy
Quote from Ndubuisi Ekekwe on March 30, 2019, 9:04 AMOffice Depot did the unbelievable which you would not expect from a leading retailer in America - sending fraudulent computer security alerts to help the firm sell security solutions. So, some of those malware scans are fake but the company made tons of money nevertheless from its customers. Simply, this world is broken for a “respected” brand to think it was necessary to make money that way. The U.S. government fined it $25 million.
Office Depot and Support.com, Inc, a tech support software provided from California, agreed to pay $25 million and $10 million respectively for allegedly tricking their customers into paying for millions of US dollars worth of computer repair services using fake malware scans.
According to a press release issued today by the U.S. Federal Trade Commission (FTC), the agency will use the money received after the two settlements are paid to provide refunds to customers that were impacted by the allegedly deceptive tech support offered by Office Depot and Support.com.
Office Depot did the unbelievable which you would not expect from a leading retailer in America - sending fraudulent computer security alerts to help the firm sell security solutions. So, some of those malware scans are fake but the company made tons of money nevertheless from its customers. Simply, this world is broken for a “respected” brand to think it was necessary to make money that way. The U.S. government fined it $25 million.
Office Depot and Support.com, Inc, a tech support software provided from California, agreed to pay $25 million and $10 million respectively for allegedly tricking their customers into paying for millions of US dollars worth of computer repair services using fake malware scans.
According to a press release issued today by the U.S. Federal Trade Commission (FTC), the agency will use the money received after the two settlements are paid to provide refunds to customers that were impacted by the allegedly deceptive tech support offered by Office Depot and Support.com.