Google has landed a major $1.2 billion cloud computing deal with enterprise software firm ServiceNow, marking one of its largest cloud contracts yet and giving Google Cloud a key victory in its fight to gain ground on dominant rivals Amazon Web Services and Microsoft Azure.
The agreement, which spans five years, will see ServiceNow deepen its use of Google Cloud’s infrastructure to host parts of its software platforms that help businesses automate workflows across HR, IT, and customer service functions. The deal was first reported by Bloomberg and later confirmed in ServiceNow’s SEC filing on Thursday, which disclosed $4.8 billion in total cloud commitments through 2030.
Although neither company publicly disclosed the contract’s value, a source familiar with the matter confirmed to Bloomberg that the $1.2 billion figure is accurate.
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The deal represents a significant endorsement for Google Cloud, which has trailed AWS and Azure for years but is increasingly leveraging targeted partnerships to narrow the gap. In this case, Google may have benefited from ties at the executive level through Amit Zavery, ServiceNow’s Chief Product Officer since October 2024, who previously served as a top executive at Google Cloud.
For ServiceNow, the agreement is part of a broader multicloud strategy. While the company confirmed ongoing relationships with all three major cloud providers, including AWS and Azure, this latest commitment to Google underscores a deepening technical partnership. ServiceNow CEO Bill McDermott noted the growing importance of AI in enterprise software and said the company is prioritizing partnerships that can support its long-term innovation roadmap.
“ServiceNow is committed to working with partners that help us accelerate innovation at scale,” McDermott said in a statement, though he stopped short of naming specific contract values. “This is about delivering real outcomes for our customers in a fast-changing environment.”
The expanded partnership comes at a critical time in the cloud infrastructure market, as companies increasingly migrate workloads to the cloud but look for vendors that offer AI, analytics, and flexible infrastructure pricing. Google Cloud’s recent gains—including deals with the likes of Deutsche Bank and Shopify—signal that it’s finding traction by pitching itself as an innovation-centric alternative to the legacy dominance of AWS and Microsoft.
The AI race has seen cloud providers leaning into relationships that position them at the heart of enterprise transformation. This new deal between Google and ServiceNow sends a strong signal that Google Cloud is becoming a more serious contender, particularly as AI-ready cloud platforms become more important to corporate buyers.