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Salesforce Cuts Over 1,000 Jobs While Doubling on AI Hiring

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Salesforce, an American cloud-based software company is kicking off 2025 with a significant round of layoffs, with reports indicating that more than 1,000 employees will be affected. This amounts to over 1% of its total workforce.

It is unknown which divisions may see staff reductions, but affected workers will be able to seek other roles within the company. Reports reveal that Salesforce is simultaneously hiring aggressively for AI-focused gigs especially in sales, to drive its next phase of growth.

This comes after the company’s CEO Marc Benioff speaking at a company event in San Francisco last year, stated that the business software giant aims to hire 2,000 people to sell its Agentforce AI platform.

“We’re adding another couple of thousand Salespeople to help sell these products. We already had 9,000 referrals for the 2,000 positions that we’ve opened up. It’s amazing”, he said.

The company which debuted its AI agent platform, Agentforce, in October, said the software’s second generation will be available in February 2025. Agentforce is a proactive, autonomous AI application that provides specialized, always-on support to employees or customers.

Employees can use Agentforce directly in Slack to handle busy work, answer questions, and deliver instant expertise, to enable them to stay focused on high-impact work. Agentforce will be able to tackle sophisticated questions in Salesforce’s Slack communications app, based on all available data. Users can equip Agentforce with any necessary business knowledge to execute tasks according to it its specific role.

The company’s CEO Benioff said Salesforce’s homepage now features an experimental Al agent that can respond to user queries about the company’s products. Salesforce customers in need of assistance can visit a chat-based help page that conducts 32,000 conversations a week. About 5,000 are getting escalated to humans as a result of current Al capabilities, down from 10,000 before, Benioff said.

Salesforce has long positioned Al as a critical pillar of its future, integrating advanced Al tools into its enterprise solutions. The CEO has been vocal about the potential and risks of Al adoption, reinforcing its strategic importance for the company.

Notably, Salesforce is restructuring its workforce to focus on Al innovation, betting that Al-driven products will generate higher revenue and efficiency. However, this raises concerns about job displacement as Al continues to transform traditional roles in tech.

The recent round of layoffs in favor of Al hiring highlights a growing trend that Al is reshaping the job market by automating certain roles while creating demand for new, highly specialized Al-related jobs.

What This Means for Human Jobs

1. Al is replacing repetitive tasks – Many jobs in customer service, sales, and data entry are being automated by Al-driven chatbots, virtual assistants, and machine learning models. Companies see Al as a way to reduce costs and increase efficiency.

2. Al is creating new job opportunities – While Al eliminates some roles, it creates demand for new ones, such as Al engineers, data scientists, machine learning specialists, and Al ethics consultants. These roles require advanced skills in Al development, deployment, and oversight consultants. These roles require advanced skills in Al development, deployment, and oversight.

3. The workforce must adapt – Employees in traditional roles may need to reskill or upskill to remain relevant. Learning Al-related skills can help them transition into Al-driven careers.

4. Al augments rather than fully replace some jobs – In many cases, Al is not eliminating jobs but changing how they are done. For example, Al in customer support (like Salesforce’s Agentforce) helps human workers handle more complex cases while automating routine queries.

It is worth noting that several giant tech companies, which include Meta, Google Microsoft, and IBM, amongst others, are prioritizing Al investments. Also, businesses are shifting focus to Al-driven growth, meaning workers in traditional roles must prepare for continuous industry disruption.

Nigeria’s External Reserves Decline by $1.19bn in Under a Month Amid Naira’s Struggle

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Reserves Drop Raises Concern Over Foreign Exchange Stability

Nigeria’s external reserves have dropped by approximately $1.19 billion in just three weeks and five days, raising fresh concerns about the country’s ability to meet its foreign obligations and stabilize the exchange rate.

According to data from the Central Bank of Nigeria (CBN), the gross external reserves, which ended 2024 at $40.877 billion, briefly climbed to $40.920 billion on January 6, 2025, before embarking on a steep decline. By January 31, 2025, the reserves had plummeted to $39.723 billion, marking a significant reduction within a short period.

This rapid decline comes as the CBN has yet to publish the external reserves figures for February, fueling speculation about the state of Nigeria’s foreign exchange (FX) buffers. Analysts warn that the ongoing depletion of reserves could further strain Nigeria’s economic stability, particularly in the face of mounting debt repayment obligations and exchange rate volatility.

A report by Financial Derivatives Company (FDC), led by renowned economist Bismarck Rewane, projects that Nigeria’s gross external reserves will drop by 11.47% in 2025, reaching $36.21 billion, before recovering slightly to $37.65 billion in 2026. This projection highlights the persistent economic headwinds facing Africa’s fourth-largest economy.

The exchange rate outlook is equally concerning. The FDC analysts forecast that the dollar/naira exchange rate will average N1,586/$ in 2025 and N1,575/$ in 2026, compared to an average rate of N1,615/$ in 2024, indicating continued volatility in Nigeria’s currency markets.

Naira Strengthens Temporarily Amid Policy Adjustments

However, the naira appreciated recently, hitting an eight-month high of N1,474.78/$ at the official foreign exchange market, as dollar demand eased. In the parallel market, the naira strengthened slightly, trading at N1,595/$, compared to N1,599.33/$ the previous day.

This temporary stabilization has been attributed to a combination of CBN policies, including increased FX market interventions, tighter liquidity controls, and the extension of BDC access to FX, allowing Bureau De Change operators to continue buying directly from the Nigerian Foreign Exchange Market (NFEM) until May 30, 2025.

Nigeria Returns to Eurobond Market Amid Debt Pressures

As the CBN grapples with dwindling reserves, the Nigerian government has returned to the international debt market for the first time in over two years, issuing $2.2 billion in Eurobonds to boost foreign reserves and finance the budget deficit.

The issuance, which was oversubscribed, was structured into two tranches:

  • $700 million maturing in 2031
  • $1.5 billion maturing in 2034

Despite attracting strong investor demand, and generating an order book of over $9 billion, the issuance has also increased Nigeria’s external debt burden, adding further pressure to foreign exchange reserves and debt servicing obligations.

Nigeria’s foreign debt servicing costs continue to surge, significantly contributing to the declining reserves. According to CBN data, Nigeria spent $3.6 billion servicing external debt between January 31 and September 30, 2024, representing a 39.8% increase from $2.6 billion in the same period of 2023.

Analysts at CardinalStone Partners have warned that Nigeria’s Eurobond maturities, averaging $1.33 billion annually over the next decade, will continue to drain reserves. When coupon payments are factored in, annual debt servicing costs could exceed $2.24 billion, adding further pressure to the country’s foreign exchange reserves.

“Debt repayment and servicing costs are likely to remain high in the near to medium term. However, Nigeria’s external debt-linked ratios remain within the IMF’s prescribed thresholds,the analysts stated in their 2025 economic outlook report,Pressure to the Plateau.”

Some financial experts have argued that Nigeria may have been better off waiting until 2025 to issue Eurobonds, when the U.S. Federal Reserve is expected to lower interest rates, potentially making borrowing cheaper for emerging markets.

While the CBN attributes the decline in reserves to debt servicing and FX interventions, a financial expert who spoke on anonymity notes that the full picture is more complicated.

“Reserves are used for many reasons, not just by the CBN. When Nigeria repays external loans, pays Eurobond coupons, or makes USD-based expenditures from the budget, all these withdrawals affect reserves,the expert explained.

Additionally, the expert dismissed speculation that the CBN was actively defending the naira, arguing that the volume of its market intervention is below 10% and that the recent appreciation of the naira was not artificially engineered.

The Naira Remains Weak on the Back of Reserves Growth

Against the backdrop of dwindling reserves, Nigeria’s gross external reserves had actually risen before this recent decline, climbing from $33.85 billion in October 2023 to $40.92 billion in January 2025. Additionally, the CBN recently announced that it had cleared all outstanding FX obligations, which had been a major factor in market uncertainty.

However, despite these positive developments, the naira’s performance in the FX market has not shown significant improvement. The currency remains volatile, fluctuating between N1,474 and N1,600 per dollar in various markets.

Economic experts have warned that if Nigeria fails to increase FX inflows through higher non-oil exports, remittances, and foreign direct investment (FDI), the country may continue to struggle with exchange rate volatility, even as reserves fluctuate.

Nigeria Approves N4.5 Billion for HIV Treatment Amid Shift in USAID Policy

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The Federal Executive Council (FEC) has approved an allocation of N4.5 billion for the procurement of HIV treatment packs to support Nigerians living with HIV/AIDS, a move seen as a critical intervention following uncertainties in international funding.

The decision comes after the United States government granted an emergency humanitarian waiver, reversing a controversial funding pause on HIV treatment in developing countries, including Nigeria. The funding pause was initially imposed under an executive directive by US President Donald Trump, as part of a broader reassessment of America’s foreign aid commitments.

Following the temporary waiver granted by the US government, Nigeria’s FEC moved swiftly to approve N4.5 billion for HIV treatment to prevent further disruptions in care. The government plans to procure 150,000 HIV treatment packs over the next four months, ensuring that patients continue to receive life-saving medication.

Announcing the approval, Ali Pate, Minister of Health and Social Welfare, emphasized that the move signified Nigeria’s commitment to health sovereignty and its determination to ensure uninterrupted access to HIV treatment.

“This allocation is critical for ensuring that those living with HIV continue to receive necessary treatments without interruption,” Pate stated.

The FEC also established a committee tasked with developing a long-term sustainability plan for HIV/AIDS funding. The committee comprises representatives from the Ministries of Finance, Budget, Defence, Environment, and the Nigeria Governors Forum (NGF).

“This is about ensuring that no Nigerian loses access to treatment during this period of adjustment,” Pate added.

While Nigeria remains grateful for the US government’s contributions to its health sector over the past 20 years, Pate stressed that the administration of President Bola Tinubu is now focusing on transforming Nigeria’s health sector through domestic financing and national health system strengthening.

The Trump-Era Suspension of USAID and Its Impact on Nigeria

The funding pause that triggered Nigeria’s current response was part of broader foreign aid cuts initiated by Trump, who is aggressively pursuing policies aimed at reducing America’s financial commitments to international health programs. As part of his “America First” approach, Trump seeks to drastically cut funding for global health initiatives, including those under the United States Agency for International Development (USAID) and the US President’s Emergency Plan for AIDS Relief (PEPFAR), which had played a pivotal role in sustaining HIV/AIDS treatment in countries like Nigeria.

In 2017, Trump’s administration attempted to slash the US global health budget by nearly $2 billion, including proposed cuts to PEPFAR, family planning services, and maternal health programs. While Congress ultimately blocked the most extreme cuts, Trump’s executive orders still restricted the disbursement of foreign health aid, introducing strict new conditions for funding approval.

The freeze on USAID follows an executive order signed by Trump on January 20, initiating a 90-day pause on foreign development aid to assess its efficiency and alignment with U.S. foreign policy. Notices were sent to USAID contractors and partners, instructing them to immediately cease operations. One such directive was received by Chemonics, a major USAID contractor responsible for delivering essential medicines globally.

This decision directly affected HIV/AIDS treatment funding, leading to delays in drug supplies and creating fears of a treatment crisis for millions of patients who depended on free antiretroviral drugs from US-funded programs.

For Nigeria, the impact was going to be severe. The country has the largest HIV epidemic in West Africa, with an estimated 1.8 million people living with the virus. For nearly two decades, Nigeria’s HIV response has been heavily reliant on donor funding, with PEPFAR alone providing over $6 billion in assistance since 2004.

However, the funding pause and its immediate consequences triggered widespread backlash, both internationally and within Nigeria, following Trump’s executive order. While many criticized the Trump administration’s decision as reckless and detrimental to global health, others turned their focus to Nigeria’s dependence on foreign aid, describing it as embarrassing and unsustainable.

Several health experts, activists, and policy analysts condemned Nigeria’s over-reliance on foreign funding, arguing that the government should have long developed a self-sufficient model to fund HIV/AIDS treatment and other critical health interventions.

The frustration was not limited to medical professionals. Many Nigerians expressed anger over government waste and corruption, questioning why a country with vast natural resources could not afford to provide life-saving medications for its citizens. Civil society organizations highlighted that despite billions in oil revenue, Nigeria continued to rely on foreign donors to handle critical health crises.

Recognizing that health funding challenges extend beyond HIV treatment, the FEC has also approved a broader $1 billion initiative—the HOPE (Human Capital Opportunities for Prosperity and Equity) program—designed to enhance governance and strengthen Nigeria’s primary healthcare system.

The HOPE program, developed in collaboration with the International Development Association (IDA), will allocate $500 million towards governance reforms and another $500 million towards expanding primary healthcare services.

According to Pate, the governance component will encourage states to recruit and train teachers and healthcare workers, while the healthcare portion will focus on expanding access to primary care, improving service delivery, and strengthening health sector resilience.

“This programme aligns with our administration’s vision—to invest in the human capital of Nigerians. People are at the centre of the Renewed Hope Agenda,” he said.

While the N4.5 billion allocation for HIV treatment and the HOPE program underpins a shift towards health sector independence, sustainability challenges remain. Health experts warn that without sustained financial commitment, Nigeria risks falling back into dependence on donor aid.

UK Revamps Global Talent Visa in 2025 As A Response to the Skilled Workforce Decline

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The United Kingdom is set to introduce significant updates to its Global Talent Visa in 2025 in an effort to reverse the declining number of skilled professionals entering the country.

This decision follows a period of tightening immigration policies, which led to a substantial drop in the skilled workforce. In response to concerns raised by industry leaders, policymakers, and economic analysts, the UK government is now aiming to make it easier for highly skilled professionals to live and work in the country.

The Global Talent Visa has long been a preferred pathway for top-tier professionals in technology, science, engineering, the arts, and academia. Unlike the Skilled Worker Visa, which requires applicants to secure a job offer from a UK employer, the Global Talent Visa allows individuals to move to the UK without the constraints of employer sponsorship. This level of flexibility makes it particularly attractive to experts who wish to work independently, switch jobs at will, or even establish their own businesses.

The decision to update the visa requirements and streamline the application process is largely driven by the noticeable gap in the UK’s labor market. The government’s recent changes to immigration rules, including stricter visa requirements and increased costs, contributed to a drop in skilled professionals migrating to the country.

Sectors such as artificial intelligence, cybersecurity, engineering, and life sciences have been particularly affected, with reports from industry groups warning of potential long-term economic consequences if the UK fails to remain competitive in attracting global talent.

The visa offers several advantages for skilled professionals, particularly at a time when many nations are competing for top-tier talent. The primary benefit is the ability to live and work in the UK without employer sponsorship, which removes a major barrier for many applicants. Unlike the Skilled Worker Visa, which imposes a salary threshold, the Global Talent Visa does not require applicants to meet a minimum salary level.

The visa also provides a pathway to permanent residency in as little as three to five years, depending on the applicant’s level of experience and contributions to their field. Furthermore, professionals working in artificial intelligence and cybersecurity will benefit from a faster application process, allowing them to receive approval in just three weeks.

The visa is designed to attract experts from various sectors, including technology, engineering, research, the arts, and academia. The UK government has made it clear that it intends to prioritize individuals who can demonstrate exceptional talent or promise in their respective fields.

To qualify, applicants must obtain an endorsement from one of the UK’s recognized bodies. Tech Nation serves as the endorsing body for digital technology professionals, while the Arts Council England handles applications from artists, filmmakers, and designers. The Royal Academy of Engineering is responsible for engineers, while academic professionals typically require endorsement from a relevant research institution.

Applicants must also provide substantial proof of their talent or promise in their industry. This includes presenting evidence such as internationally recognized awards, patents, media recognition, or contributions to high-profile projects. Unlike traditional work visas, the Global Talent Visa does not require applicants to have a confirmed job offer before applying. However, candidates must outline their career intentions in the UK, whether that involves freelancing, collaborating with UK-based institutions, or launching a business.

While the application process does not impose any strict salary requirements, and employer sponsorship is not needed, some applicants may be required to demonstrate basic proficiency in English and undergo security clearance before their visa is approved.

The application process for the Global Talent Visa consists of two main stages. First, candidates must secure an endorsement from a relevant UK body by submitting a portfolio that highlights their achievements. This stage carries an application fee of £524. Once an endorsement is secured, applicants proceed to the visa application stage, which is handled by the UK Home Office. This step involves submitting biometric data, paying a visa fee of £192, and covering the cost of the NHS Immigration Health Surcharge (IHS), which is set at £1,035 per year for each applicant. Those bringing dependents into the UK must also pay additional fees.

The 2025 updates introduce several notable changes that will impact new applicants. One of the most significant modifications is the introduction of an Electronic Travel Authorization (ETA) requirement. This additional step will streamline the security and eligibility screening process before an applicant enters the UK. Another major change involves stricter endorsement requirements. Moving forward, endorsing bodies will demand stronger evidence of an applicant’s achievements, with international awards, patents, and major research contributions becoming key determinants of eligibility.

In recognition of the high demand for professionals in artificial intelligence and cybersecurity, the UK government has introduced a fast-track processing system for applicants in these fields. Under the new policy, individuals working in AI and cybersecurity will have their applications processed within three weeks, significantly reducing the waiting time compared to other applicants. However, the overall cost of the visa is set to rise, as visa fees will increase by ten percent. The NHS surcharge, which is already a point of contention for many immigrants, has also been raised.

These updates reflect the UK’s attempt to correct some of the unintended consequences of its recent immigration policies. The sharp decline in skilled workers has not gone unnoticed, and there is now a pressing need to attract top talent to fill critical roles across multiple industries.

Analysts warn that without a more competitive immigration framework, the UK risks falling behind in sectors such as artificial intelligence, cybersecurity, and advanced manufacturing. The revised Global Talent Visa framework is designed to address these concerns by making the application process smoother for those with exceptional expertise while maintaining rigorous screening standards.

For applicants, the new changes mean that competition for the visa is expected to increase significantly. Those looking to secure a Global Talent Visa in 2025 will need to ensure that their applications are as strong as possible. This means gathering substantial evidence of professional achievements, securing endorsements from reputable bodies, and outlining clear career plans in the UK. Given the rising costs associated with the visa, applicants should also be financially prepared to cover all related expenses, including the NHS surcharge.

75% of Employers Say Colleges Fail to Prepare Graduates For Future Jobs, Advocate For AI Education – Forbes

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A recent Forbes report has highlighted a growing concern among employers regarding the preparedness of college graduates for the modern-day workforce.

According to the report, 75% of employers believe that colleges/universities are not adequately preparing graduates for the jobs of the future. This deficiency has led to the strong call for the integration of Artificial Intelligence and tech education into their curricula.

In the report, many new graduates report that they can’t even get an interview, and when they do, they are unable to make an effective case for their inability to find the talent they need.

Specifically, 87% of graduates say they received better job training from their employer than they did from their undergraduate education. Also, 96% of HR leaders say colleges need to take responsibility for training people for future work.

With insights from 1,600 HR leaders and graduates, the study highlights the critical skills today’s job market demands and where higher education is falling short.

The Skills Students Need and Businesses Demand

1.) Real World Experience

According to the report, one of the top issues is a lack of real-world experience. The report underscores a significant disconnect between academic learning and the practical skills required to thrive in today’s dynamic job market.

60% of employers noted that higher education doesn’t adequately prepare students with real world experience.  As an example, 91% of employers say graduates need to be able to solve real problems, and only 40% of graduates say they get this kind of education. And 85% of graduates wish their college or university had better prepare them for their workplace experience.

Employers are increasingly seeking candidates who can seamlessly transition into the workplace and contribute meaningfully from the outset. This translates to a high demand for individuals who possess not just theoretical knowledge, but also the practical skills honed through hands-on experience.

2.) Global Mindset

In an increasingly interconnected world, employers are seeking graduates with a global mindset to navigate the complexities of modern-day workplace. 91% of employers say they need a global mindset from graduates, but only 39% of graduates report they are getting this preparation from colleges and universities.

The report suggests that employers value candidates who possess cultural sensitivity, adaptability, and an understanding of global business practices. These qualities enable graduates to collaborate effectively with diverse teams, understand international markets, and contribute to a company’s global success.

3.) Interaction Skills and The Ability to Work Well on A Team

Employers say that the ability to work well in a team is critical. A striking 91% of employers emphasize the critical importance of teamwork skills, yet only 47% of graduates report receiving adequate training in this area.

The report also underscores the high value employers place on a range of human and interpersonal skills, including:

* Communication (98%)

* Curiosity & willingness to learn (93%)

* Collaboration (92%)

* Creativity (90%)

* Critical thinking (87%)

These people skills, often referred to as soft skills or interaction skills, are deemed crucial for building relationships, fostering trust, establishing rapport, sharing ideas effectively, collaborating within teams, and navigating diverse work environments.  The report suggests that while employers prioritize these skills, graduates feel under-equipped in these crucial areas.

4.) AI And Tech Fluency

The modern-day job market is rapidly evolving, demanding a new set of skills from aspiring professionals. As AI transforms industries, technological literacy is more critical than ever.

Employers are increasingly seeking individuals who can navigate and leverage the power of technology, particularly Al, to drive innovation and solve complex business challenges. This shift reflects the pervasive integration of technology into nearly every facet of modern work, from data analysis and automation to communication and strategic decision-making.

In fact, graduates in the survey say that Al education could help them be more productive and efficient (88%), as well as more innovative (82%) and better at decision making and problem solving (80%). Fully 80% also say AI could improve the quality of their work. Employers also see this priority, with 97% stating that new hires must have a strong understanding of tech-oriented capabilities such as AI, IT and data analytics.

Unfortunately, despite 44% of graduates saying they received this training, only 20% say they have the knowledge they need. The Forbes report emphasizes that graduates who lack these crucial competencies may find themselves at a significant disadvantage in the job search, potentially limiting their career prospects and earning potential.

5.) Career and Degree Coaching

The report emphasizes the need for career and degree coaching. The findings reveal that a significant majority of employers believe that college graduates lack the essential skills and knowledge required to thrive in their roles.

This deficiency is attributed to a variety of factors, including a disconnect between traditional academic curricula and the evolving needs of industries. Incredibly, 94% of graduates in the report have expressed regrets about their degree and 43% feel doomed to fail because they chose the wrong degree with 84% saying it has affected their financial future. In addition, 82% respondents say it has a negative effect on their mental health.

Fully 64% wish they’d majored in another field, with 68% saying their degree didn’t prepare them well for their job. Also graduates wish they’d had more guidance in selecting their major and their degree path and 79%-72% hold their college and high school guidance counselors and programs accountable for this miss.

Conclusion

The findings of this report shows a clear disconnect between academic learning and the practical skills demanded by today’s employers. Colleges and universities must prioritize real-world experience, cultivate a global mindset, enhance the development of crucial interaction skills, integrate comprehensive Al and tech education and provide robust career coaching.

Failing to address these deficiencies will only perpetuate the skills gap, leaving graduates ill-prepared for the modern workforce and hindering their career prospects.