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Home Blog Page 2647

Pricing Power is Creating Perception in the Minds of Customers

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The price you put on a product or service is largely inconsequential. The real deal is the perception of the customers on the specific amount. This is where the social science of pricing moves into physics.

Yes, two salespeople can introduce the same product to the same customers, and each of the customers will come out with different perceptions of the product price.

In other words, the best Pricing Power is creating perception which will move the customers, without necessarily adjusting the actual price of the product. In other words, how do you make a product seem “cheap” by not actually reducing the actual price but through perception? But note: it goes beyond being “cheap” to affordability since something could be cheap and still not affordable.

Of course, customers are smarter as they model price on the expected desired value from a product or service. So, to shift the equilibrium on your side (as a seller), you need to help them discover the value your product or service offers. If you do that, one key thing happens: you will overcome any inertia which has prevented them from buying from you. But do not fall on the illusion that it is the absolute amount that matters. What is going on there is evident: even at that price, what is the value of the product for them?

This is why most times I tell Learners in the Tekedia CEO Program not to just go into adjusting prices. Rather, explore how to add more value or create intangibles which will make it harder for your product to be compared with others, because you have fully differentiated in many ways. For example, if competitors submit reports, you ask to submit and then appear to take questions from the constituency, even if that reduces your margin. When customers see that you are attentive, they model your value vector differently and that means more pricing power for you.

Using Igbo Mythology to Explain Regenerative Revenue [video]

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What is your business model and how do you make money in that business? Remember, the most important decision a CEO could make in a business is the business model he or she decides to drive a company. And some of the finest entrepreneurs in our generation are actually business model pioneers, besides their technical mastery. If Microsoft had retained the business model of IBM, it would not have been super-successful. If Tesla had launched with Toyota’s business model, nothing would have changed that much.

In Igbo mythology, if you dream of going to fetch firewood, it is a bad omen. But if you dream of going to fetch water in the stream, it is a great one. While weeds take over the farm road after the firewood has been exhausted, the road to the stream is always there, because people need water in season and out of season. So, the road to the stream is life while the road to the farm for firewood has an end.

The business model of Apple is analogous to the road to the stream; you pay for the iPhone, and you keep sending money to Apple for the services which include whatever you buy in the App Store. But the Nokia feature phone is like fetching firewood, once you pay for that phone, that is it for Nokia as it never gets any other revenue from you.

That Apple’s revenue model is regenerative in nature and it is a better business model than the one Nokia depends on. Indeed, Apple has better dreams!

The next Tekedia Mini-MBA https://school.tekedia.com/course/mmba/

FTC Reportedly Investigating Microsoft Over Alleged Anti-Competitive Practices in Cloud Market

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The Federal Trade Commission (FTC) is reportedly preparing to investigate Microsoft for potential anti-competitive practices aimed at maintaining unfair advantage in the cloud computing market.

According to the Financial Times, the investigation focuses on claims that Microsoft used restrictive licensing agreements to deter customers from transferring data to competing platforms. Additional allegations suggest that the tech giant raised its subscription fees for customers attempting to leave, which made its software incompatible with rival services, and imposed hefty exit fees.

Concerns about anti-competitive practices in the cloud sector have been under scrutiny for some time. Recall that last year, the FTC invited public feedback on the business practices of major cloud providers, as part of Chair Lina Khan’s broader campaign against monopolistic behavior. The appeal drew numerous comments as respondents frequently pointed to restrictive software licensing terms, mandatory minimum spending contracts, and high data transfer fees as significant issues.

“Large parts of the economy now rely on cloud computing services for a range of services,” Stephanie T. Nguyen, the FTC’s chief technology officer, said at the time. “The RFI is aimed at better understanding the impact of this reliance, the broader competitive dynamics in cloud computing, and potential security risks in the use of cloud.”

Microsoft’s scrutiny is coming after Google in September 2024 lodged a complaint against the tech giant to the EU, over ‘anti-competitive’ cloud practices. The search giant accused Microsoft of “anti-competitive” licensing practices to force customers to use its cloud service. It further added that Microsoft makes it harder for customers to move their workloads to competitors’ clouds. Google alleged that Microsoft leverages its dominance in Windows Server to funnel customers toward its Azure cloud platform, and penalizes those who use on-premise software with rival services by imposing steep costs.

Microsoft has faced numerous competition investigations over the years, especially over its then-dominant position in the PC space. It continues to face accusations of anti-trust as it continues to grow its Azure service. Meanwhile, the trajectory of the FTC’s investigation remains uncertain.

Notably, Microsoft’s investigation could mark a pivotal moment in how regulatory agencies address the practices of dominant cloud providers. If the FTC finds the tech giant violated antitrust laws, the company could face significant financial penalties or settlements.

Microsoft might be required to revise its licensing agreements, pricing models, or other business practices to comply with regulations. Also, the FTC or other global regulators could impose ongoing oversight or restrictions, increasing compliance costs.

Nigeria’s Inflation Rate Climbs to 33.88% in October 2024, Reflecting Worsening Economic Conditions

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The inflationary pressure on Nigeria’s economy has further intensified, with the headline inflation rate climbing to 33.88% in October 2024, according to the latest report from the Nigerian Bureau of Statistics (NBS).

This marks an increase from the September 2024 figure of 32.70%, indicating a month-on-month rise of 1.18 percentage points.

Year-on-year, the October 2024 headline inflation rate was 6.55 percentage points higher than the 27.33% recorded in October 2023. The NBS report highlights that the inflation rate’s continued rise on a yearly basis underscores a deteriorating economic situation. On a month-on-month basis, the headline inflation rate in October 2024 stood at 2.64%, a slight increase from 2.52% in September 2024, signaling an accelerated rate of price increases over the past month.

The report also noted that the percentage change in the average Consumer Price Index (CPI) for the twelve months ending October 2024 was 32.26%, reflecting an 8.82% rise compared to 23.44% in October 2023. This highlights the persistent and worsening inflationary pressures affecting Nigeria’s economy over the last year.

Urban and Rural Inflation Rates

The urban inflation rate on a year-on-year basis surged to 36.38% in October 2024, a rise of 7.09 percentage points compared to 29.29% in October 2023. Month-on-month, urban inflation stood at 2.75%, marginally higher than September 2024’s rate of 2.67%. The twelve-month average for urban inflation was recorded at 34.52%, an increase of 9.76 percentage points from 24.76% in October 2023.

In rural areas, the inflation rate also worsened significantly. The rural inflation rate for October 2024 was 31.59% year-on-year, up by 6.01 percentage points compared to 25.58% in October 2023. On a month-on-month basis, rural inflation was 2.53%, slightly higher than September 2024’s rate of 2.39%. The twelve-month average for rural inflation was 30.24%, representing an 8.01 percentage point increase from 22.23% recorded in October 2023.

Food Inflation

Food inflation, a key driver of overall inflation, reached a staggering 39.16% year-on-year in October 2024, a 7.64 percentage point increase from the 31.52% recorded in October 2023. The rise in food inflation was attributed to increases in the prices of essential items such as rice, maize, guinea corn, yam, water yam, and palm oil. On a month-on-month basis, food inflation stood at 2.94%, up by 0.30 percentage points from September 2024’s figure of 2.64%.

This rise was driven by surging prices in the oil and fats class (including palm and vegetable oils), fish class (such as mudfish and croaker), meat class (including goat meat and beef), and the bread and cereals class.

The average annual food inflation rate for the twelve months ending October 2024 was 38.12%, a sharp increase of 11.79 percentage points compared to the 26.33% recorded in October 2023.

Core Inflation

The core inflation rate, which excludes volatile agricultural and energy products, stood at 28.37% in October 2024, reflecting a year-on-year increase of 5.79 percentage points compared to 22.58% in October 2023. Month-on-month, core inflation was recorded at 2.14%, slightly higher than the 2.10% seen in September 2024. Key contributors to the rise included transport costs, housing rentals, meals at local restaurants, and personal grooming services.

The average annual core inflation rate for the twelve months ending October 2024 was 26.12%, up by 6.14 percentage points from 19.98% in October 2023.

Inflation Across States

Inflationary pressures varied across states, with Bauchi (46.68%), Kebbi (40.02%), and Sokoto (39.65%) recording the highest year-on-year inflation rates in October 2024. Conversely, Delta (27.85%), Benue (28.22%), and Katsina (29.59%) recorded the lowest. On a month-on-month basis, Kano (3.77%), Bauchi (3.74%), and Adamawa (3.59%) saw the highest inflation increases, while Kwara (1.27%), Ondo (1.49%), and Lagos (1.91%) experienced the slowest rises.

Food inflation was notably highest in Sokoto (52.18%), Edo (46.55%), and Borno (45.85%) year-on-year, while Kwara (31.68%), Kogi (33.30%), and Rivers (33.87%) recorded the lowest rates. On a month-on-month basis, Adamawa (5.08%), Sokoto (4.86%), and Yobe (4.34%) led the food inflation surge, whereas Kwara (1.11%), Ondo (1.31%), and Kogi (1.50%) had the least increases.

The Economic Impact

The continued rise in inflation underscores the growing concerns over the effectiveness of the government’s economic policies. Analysts believe this trend indicates that measures taken so far to stabilize the economy and curb inflation are failing to yield tangible results.

This inflationary pressure is compounded by the naira’s recent depreciation, despite reports from the Central Bank of Nigeria (CBN) that the country’s foreign reserves have climbed to $40 billion. Critics argue that this supposed financial cushion has not translated into macroeconomic stability or relief for citizens struggling with skyrocketing prices.

The relentless inflation surge, particularly in food prices, poses a significant threat to household consumption and overall economic growth. With basic commodities becoming increasingly unaffordable, Nigerians are grappling with diminishing purchasing power, further worsening the country’s economic woes.

Bluesky Surges Beyond 16m As X Faces Exodus Over Toxic Atmosphere and Political Bias

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Bluesky, the decentralized social network, reported a massive influx of over 1 million users within 24 hours on Thursday, pushing its total user base beyond 16 million.

This milestone marks one of the busiest days in the platform’s history and reflects the shifting dynamics in the social media landscape, as platforms like X (formerly Twitter) face criticism and user abandonment over concerns about toxicity and political bias.

The surge coincided with Instagram head Adam Mosseri’s announcement that Threads, Meta’s text-based social network, had recorded over 15 million sign-ups in November. Mosseri also noted that Threads has maintained a steady pace of 1 million daily sign-ups over the past three months. Despite being much smaller than its competitors—Threads boasts over 275 million active users—Bluesky’s recent growth places it in the spotlight.

The influx of users propelled Bluesky to the top of the free apps chart on the U.S. App Store, ahead of ChatGPT and Threads. However, the platform faced some technical challenges on Thursday as service disruptions were reported due to networking issues, including a cable problem with one of its internet service providers.

Bluesky’s Growth Spurred by Controversies

Bluesky has seen consistent user growth over recent months, driven by global events and controversies. The platform gained traction following X’s ban in Brazil, moderation challenges on Threads, and political developments in the United States. After the recent U.S. presidential election, Bluesky reported more than 1 million new sign-ups within a week. The election was particularly contentious, with X owner Elon Musk openly supporting President-elect Donald Trump and promoting pro-Trump content in algorithmic feeds.

Bluesky CEO Jay Graber has highlighted the platform’s high engagement levels, stating that it surpasses X in terms of active posters. In contrast to the typical “90-9-1” pattern of lurkers, commenters, and posters on social platforms, Bluesky has maintained a poster ratio of approximately 30%, a significant deviation from industry norms.

In October, Bluesky raised $15 million in Series A funding, led by Blockchain Capital, with contributions from notable investors such as Kubernetes co-creator Joe Beda. The company plans to introduce subscription models as part of its product development roadmap.

X Faces Backlash and High-Profile Departures

While Bluesky and Threads grow, X continues to grapple with an exodus of users and organizations, driven by concerns about the platform’s toxicity and political alignment. On Thursday, renowned author Stephen King announced his departure, citing the platform’s toxic atmosphere.

“Tried to stay, but the atmosphere has just become too toxic,” King wrote on X, urging followers to join him on Threads.

King’s departure is part of a broader trend, with entities such as The Guardian, German football club St. Pauli, and Spanish newspaper La Vanguardia also leaving X. The Guardian criticized the platform for hosting “disturbing content,” while St. Pauli labeled it a “hate machine,” and La Vanguardia condemned it as an “echo chamber” for disinformation.

The actor Jamie Lee Curtis and journalist Don Lemon have also left X, with Curtis emphasizing the need to focus on constructive change and Lemon lamenting the loss of transparency and free speech on the platform. The Center for Countering Digital Hate (CCDH) joined the exodus, citing unfavorable changes to X’s terms and conditions that require legal disputes to be heard in Texas, a jurisdiction perceived to favor Musk.

The Impact of Political Bias

Musk’s political leanings, particularly his vocal support for Trump during the U.S. presidential election, have fueled criticism. Musk’s claims against Democratic candidate Kamala Harris and his backing of Trump’s candidacy have alienated some users, including King, who openly rebuked Musk’s statements.

Musk’s controversial decisions, such as charging for verification and changes to content moderation policies, have also drawn ire. High-profile exits like King’s highlight growing dissatisfaction among prominent users, further contributing to X’s declining popularity.

Bluesky and Threads Capitalize on X’s Decline

As X faces mounting criticism, Bluesky and Threads are capitalizing on the opportunity to attract disenchanted users. Both platforms offer alternatives for those seeking healthier and more engaging online spaces. While Threads benefits from Meta’s extensive ecosystem, Bluesky’s decentralized model and high user engagement have carved a niche in the competitive social media landscape.

The broader implications of this shift underscore the changing priorities of social media users, who are increasingly seeking platforms that prioritize transparency, inclusivity, and balanced moderation.