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2022: Winning Consumers and Corporate Clients in Nigeria Requires State Strategy, Not National Strategy

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By the third quarter of every year, businesses usually start looking forward to what the next year holds for them in terms of generating revenue and being profitable. This period is used because it must have been clear to the owners and employees that the strategy crafted for the outgoing year has delivered what it was expected to bring or not. Thus, both the owners and employees are expected to put on their strategic thinking caps and come up with new strategies and tactics that will be used during the new year.

Like other markets in the world, Nigeria is a country that requires multiple strategies, not just a mono-strategy, due to unpredictable socioeconomic and political indicators. Businesses are affected both positively and negatively during the current fiscal year. In our experience, businesses are also forced to change their pricing strategies due to the irregular inflation rate.

With a few days to go until the year 2022, analysts have reported how micro and macroeconomic indices would equally force businesses and buyers to change their strategies and tactics during the year. Projected demand for goods and services and corporate performance in terms of revenue and profitability might not be realised because significant changes would occur in the political environment.

Political activities in 2022 would be substantial because politicians and political parties would intensify their efforts towards winning various positions in 2023. Therefore, political changes would more likely surprise market expectations. Businesses that have products and services that connect with politics directly are likely to gain more than others. Beyond political interference, we also expect positive performance from a number of businesses in the utilities, transport, services, public administration, mining, manufacturing, construction, and agriculture sectors of the economy.

For the year 2021, it is clear that the federal government performed well in some areas of the economy and failed in others. Both the failure and the success could be attributed to the strategies and tactics employed. This is also applicable to the state governments. From the National Bureau of Statistics and the Debt Management Office, it is obvious that some states did well, while a large number of them failed to utilize available resources in their domains for huge revenue generation.

A local business newspaper reported that: “The National Bureau of Statistics (NBS) says the 36 states and the federal capital territory (FCT) recorded N849. 12 billion in internally generated revenue (IGR) in the first half of 2021. The figure represented a 39 percent increase year-on-year after the coronavirus pandemic impacted revenue generation. Amongst the Internally Generated Revenue categories, PAYE contributed the highest which amounted to N488.1 billion.

This was followed by revenue from MDAs which amounted to N173.56 billion. The least category was Road Tax with a contribution of N16.75 billion in the first half of 2021. Internally Generated Revenue by Zones in the first half of 2021 shows that the South-West zone recorded the highest revenue which amounted to N385.41 billion, followed by the South-South zone with N156.17 billion, while the North-East zone recorded the least internally generated revenue with N42.92 billion.”

Finding the Right Strategy

In line with these premises and outcomes of our analysis, local and foreign businesses need state strategy, not national strategy. A strategy that considers national characteristics alone would not win state markets. Likewise, a state strategy that failed to consider the individuality of towns and cities in each state would help businesses. For instance, it has been projected that “Nigeria will be dealing with cost-push inflation in 2022.”

This type of inflation is driven by an increase in wages and raw materials (such as petroleum), which pushes up the cost of production. There is evidence that the federal and state governments would increase salaries in 2022, but it is obvious that many citizens would face some challenges because of the government’s readiness to remove fuel subsidy This implies that businesses should devise a strategy to help them win over consumers and clients who will be hit harder. This is necessary because a good strategy should not only be relevant to a company’s situation. It must also be a fit for the internal and external factors.

The FinQuest Finance’s Vision

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Many are raising $millions but this is one startup which has touched me on their mission: they invented a mechanism to offer 0% interest education loans to young people. It did not make sense but they have been running this playbook that one has to pay attention. Because in Tekedia Institute they have worked with us and funded many of our members, I can confirm that it is real.

As I look for a really impactful company in the ecosystem, I want to commend FinQuest Finance for inventing a lending platform to offer 0% interest loans to people. It is very commendable even in this ecosystem with limited credit infrastructures. 

The platform adopts a zero-interest structured financing model. It designs a flexible repayment plan to suit an individual candidate’s financial strength. It also offers mentorship and guidance to its applicants. (The merchant discounts the order and it looks like the modern buy now pay later, but designed for education.)

I admire what they are doing and we wish them  high-growth  2022 operations.

— LinkedIn Post Version

Many are raising $millions but this is one startup which has touched me: they invented a mechanism to offer 0% interest education loans to young people in Nigeria. As I look for a really impactful company in the ecosystem, I want to commend FinQuest Finance. Their mission is admirable in this ecosystem with limited credit infrastructures.

And I want to wish the team high-growth  2022 operations. Team, see this as my “wave” to all of you, right from Obafemi Awolowo University (OAU) where you guys started building the models to now you are scaling. Keep doing whatever you are doing because you will unlock futures for many people.

(Tekedia Institute has used them and we’re impressed that the young people they fund actually repay the loans.)

NEXT Supermarket Good Samaritans – Good People, this is the spirit of a good neighbour; that is the African way.

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Fellow Citizens, I was touched on this report. I never get many things wrong here because I do not break news; I prefer to analyze broken news. So, when the news made rounds that people were looting things from the burning NEXT Supermarket, I simply ignored, waiting for time to tell the truth.

And time has responded: no one looted anything; ordinary people simply moved items from a burning supermarket to a safe place.

Good People, this is the spirit of a good neighbour; that is the African way. To our citizens, we commend all of you.

Log4J Vulnerability: What Nigerian Businesses Should Do

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In the early days of December, 2021, it was announced that an important software used by developers to keep logs and records of their development on a software has a vulnerability that allows hackers to access it even remotely. LOG4J is the software hence the name LOG4J Vulnerability. This Vulnerability is ravaging windows and Linus operating systems.

Since then a lot of work has been done to introduce several patches to secure different softwares. However, despite all these patches, there have been reports in different parts of the world of breaches arising from the vulnerability.  VentureBeat has reported a couple of attacks as result of the LOG4J Vulnerability which include Dridex, a malware that attacks financial institutions as reported by Cryptolaemus security research group. VentureBeat also reported that a Belgian defense ministry experienced a cyber attack which was traced to the same vulnerability.

 In addition, Akamai Technology said that “certain aggressive attackers are performing a huge volume of scans, targeting Windows machines” by leveraging the vulnerability in Log4j. Uptycs Researchers have also reported the possibility of LOG4J being used to deliver botnet malwares. Checkpoint in a blog post also reported that it has discovered over 60 variations of attack arising from vulnerability listing Bitcoin mining as top of the software experiencing the vulnerability. It also reported that an Iranian state-backed hackers used the same to attack Israeli government and businesses.

Due to the above uprising, it follows that Nigerian businesses should be proactive in dealing with these issues as they are not exempt from receiving the gift of Santa Claus being shared in cyberspace.

In this article, I will analyse the basic steps Nigerian businesses can take to stay proactive in this time.

Assessment of Software

It will be dangerous to assume your company is safe when you are not sure of the tools your developers use. Ensure that the developers conduct an assessment of all the software they use and run security tests on all of them. Check all software for scanning activities and any other sort of exploitation. Majorly, Linus and Windows are easily affected by the vulnerability but at this time it is important to do a general assessment and penetration test on all platforms.

Update Software

Several patches have been introduced by security engineers. Get updates to the patches and install patches to all affected software. Of course it is important to note that there will be several patches in the black market, it will be dangerous to just install anything. Contact your trusted software producers for updates on their software. Ensure your Infosec team (if you have any) conduct tests on all patches to be installed.

Conduct Cybersecurity Awareness

It is often said that a strong firewall is useless if the human wall is weak. Although it is the holiday season, it is of utmost importance to conduct Cybersecurity Awareness for all employees including the developers in the company. This will help all employees contribute to the safety of the company. A chain is as strong as its weakest link.

Report Data Breach

In the event you discover that a breach has occurred and personal data has been breached, report the same to NITDA. Although the Nigerian Data Protection Regulation is silent on reports of data breaches, the Implementation Framework for the Nigeria Data Protection Regulation compels you to report such data breach within 72 hours of discovering the breach. It is also important to inform data subjects where the breach will lead to high risks to the data subject.

Review InfoSec Policies

This is a time to conduct a review of all internal InfoSec Policies. Also, reemphasize the need for employees to follow all cyber security steps put in place in the policies. Policies are not meant to sit on the computers but to guide everyone in the company on compliance with Data and cyber security measures. So as you review the policies, ensure enforcement of the same.

Implement Protective network monitoring and blocking

It is suggested that businesses think about detecting exploitation attempts, and some may want to adopt defensive blocking at the HTTP or packet layers. Web Application Firewalls (WAFs) users should make sure there are rules in place to guard against this issue. Blocking URLs containing strings like “jndi:ldap” is one example. Variants of the exploit string may be able to get around current WAF regulations. As a result, WAFs should not be used as the sole control.

Businesses that understand how their servers handle typical outgoing connections may want to be sure they’re blocking unexpected outbound connections as well (particularly LDAP, LDAPS and RMI, however exploits may work over arbitrary ports). Blocking outbound connections without first knowing why they are needed may prevent exploitation, but it may also cause services to fail if they rely on them.

Conclusion

Due to this LOG4J Vulnerability, a lot of attacks and breaches may occur on the coming months. It is advised that businesses, more than ever before, sensitize their customers on how to react to phishing emails, texts and vishing calls. Board members and executive officers are also advised to ensure that their employees are putting in all proactive measures to ensure that their company is safe from the LOG4J Vulnerability. When data is shared with third parties, it will be necessary to contact such and ensure they put in place security infrastructures that will ensure that data breach is prevented. In the end, a cyber security culture is the most important for all businesses at this time.

Nigeria And Her Intriguing Borrowing Tradition (II)

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Editor’s Note: This post continues from this one:


It’s noteworthy that such an economic approach as borrowing becomes consequential only in certain circumstances, and not in all as being presumed in various quarters.

Even as an individual, if you dare take borrowing as a tradition or norm, you will surely live to regret it. We, either as individuals or groups, need to borrow sometimes but not always.

Of course, many are of the view that provided you are borrowing for a tangible project, it’s a welcome development. No doubt, borrowing becomes paramount and necessary only when the prospective borrower intends to use it for feasible projects such as capital expenditure.

Ab initio, Nigeria was borrowing for tangible reasons. But as a result of corruption, rather than doing the needful or investing the borrowed funds meaningfully, she invariably ends up doing otherwise.

So, if Nigeria as a people failed to address such a lapse, the nauseous phenomenon would continue to repeat itself, thereby making the country indulge in borrowing perpetually.

On a yearly basis, Nigeria’s international debt increases colossally, thus negatively affecting her current account balance which is expected to rise steadily.

Survey indicates that external debt in Nigeria averaged USD6.38 billion from 2008 till 2015 when it reached an all-time high of USD56.74 billion in the fourth or last quarter of the said fiscal year which was about 10.9% of her GDP for that very year, though it recorded a low of about USD3.63 billion in the first quarter of 2009.

Nigeria’s total public debt stock stood at N33.107 trillion or USD87.239 billion, as at first quarter or March 31, 2021. Worse still, a large portion of these debts are owed to private lenders at variable interest rates.

Rather than being preoccupied with how to repay the backlog of debts, the government keeps borrowing at the expense of the country’s economy. This implies that Nigeria has apparently absorbed incessant borrowing as a tradition.

Having acknowledged that it isn’t a wholesome belief or practice, there’s a compelling need to put up stiff measures towards addressing the monumental anomaly.

Against this backdrop, let’s briefly take a tour to the history book. The IMF then imposed its Structural Adjustment Programme (SAP) conditionality on the deficit countries, which Nigeria was inclusive, to force them to take necessary steps toward reducing their payments deficits and consequently earn sufficient foreign exchange to enable them to pay back their loans.

Hence, they had to devalue their official exchange rates, abolish or liberalize foreign exchange controls, introduce anti-inflationary programmes as well as adopt a free trade policy.

Notwithstanding, the ‘almighty’ SAP didn’t produce any successful result; rather, it ended up constituting more problems, perhaps still due to corruption. Now, the question is: how can Nigeria escape from this lingering debt trap as well as desist from her unending borrowing tradition?

The answer is simple. We need to embark on an economic lobotomy. The Mohammadu Buhari-led administration has to shift course from an internationally-dependent growth to domestically-based economic development plan.

To this end, it has to strengthen most of the country’s fiscal policies, participate in frugal expenditure, initiate deflationary economic measures, detest construction of white-elephant projects, and most importantly tackle the unbridled corruption as well as security challenges with the last drop of its blood.

We must understand that growth can be self-generated by focusing on products commonly consumed by low-income citizens. Even a little improvement in the productivity and income in such a quarter will capture a sizable market and assist in sustaining development of other products and markets.

Therefore, instead of embarking on massive infrastructural projects, the government ought to start with improving such capital-oriented projects that make production cost-effective as road cum railway network, power cum water supply, and refineries.

So, acknowledging that borrowing is only regarded as a healthy practice when the borrowed funds are utilized judiciously and selflessly, it’s needless to reiterate that governments at all levels must invest meaningfully and wisely to reap heavily and successfully.