Create A Fandom Out of Customers [Video]

Create A Fandom Out of Customers [Video]

Turn those consumers to customers, and customers to FANs. If you do that, you become a category-king. The moment of fandom arrives when you make the customers become believers. Fans want aspirational journeys, only possible when you create products and services that meet not just needs, not just expectations, but perceptions. Read more here.

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