The management of Fidelity Bank Plc has assured customers of cash payment across all its branches nationwide.
This was made known in a statement reported to have been issued by Fidelity bank management on Thursday following a trending video in which two customers were spotted fighting inside a Fidelity bank branch over difficulty in accessing the new Naira notes.
The statement issued by the Head of Corporate Communications of Fidelity Bank, Dr. Meksley Nwagboh, reads as follows:
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“Our customers can rest assured that we are working to meet their banking needs.
“All our branches nationwide are open to customers to pay in their old notes and withdraw the new notes in accordance with the Central Bank of Nigeria’s policy on Naira redesign.”
Nwagboh, therefore, enjoined customers of the bank to visit the nearest branch to carry out their banking transactions.
It is not a hidden knowledge that many Nigerians have been hard-pressed lately due to difficulty in depositing the old naira notes and withdrawing the redesigned notes at their various commercial banks despite efforts to meet up with Central Bank deadline which had earlier been slated for January 31, 2023.
Many of the Point of Sales outlets which hitherto provide alternatives for individuals who quickly need to withdraw cash or make other transactions fro their bank accounts have also complained about not getting enough cash from the commercial banks. Therefore, some of the payment agents have resorted to charging exorbitantly on cash withdrawal for as much as 1000 Naira per 10,000 Naira as against the usual 200Naira per 10,000Naira cash withdrawal.
Due to pressures from the media and the National Assembly, the CBN has extended the deadline for the deposit of the old Naira notes up until February 10. The Apex bank also issued a directive for the commercial banks to swiftly commence over-the-counter payment of the new naira notes to their customers across the country.
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