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Improve the Process for People and Tools to Deliver

Three things are required in business, as we translate ideas into products and services, to fix market frictions: people, tools and processes. If you have the people and the tools (the funnel, the water, etc) and you do not have the process right, your mission will be lost.

And that explains why explaining a business objective, and how to get to it is very important. When you do that, you train the people on how to use the tools within the standard processes, and when done effectively, the mission of “filling that bottle” becomes easier!

The Lesson: never think that because you have the people and the tools, that you have a working system. Without a process (the right way to do things), missions fade!

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