Nigerian FM Practitioners on a Mission to Enhance Solution and Service Quality

Nigerian FM Practitioners on a Mission to Enhance Solution and Service Quality

In 2020, the Standard Organisation of Nigeria inaugurated committee on facility management standards in Nigeria. After the inauguration of the committee, which has some notable practitioners in the industry as chairman and members, our analyst noted that the regulatory organisation took a strategic decision which would advance the creation and delivery of quality solutions.

Our analyst believes that from August 2020 to July 2021, the committee has done a number of underground activities that led to the forthcoming maiden edition of roundtable discussion on localisation of global standards in the industry.

Information has it that the focus of the roundtable discussion will be explication of the significance of ISO 4100 series, which has ISO 41011, ISO 41012, ISO 41013, ISO 41001 and ISO 41014, to the industry growth and development. From ISO 41011 to ISO 41014, our check reveals that practitioners and key players will be walked through the nitty-gritty of applying FM concepts and constructs, specific guidance on strategic sourcing and the development of agreements. We also found that the discussion will afford practitioners and captains of the industry opportunity to gain the needed insights in the areas of outlining solution scopes and benefits of the FM to their clients.

With the touches expected on ISO 41001 and ISO 41014, attendees are expected to learn how to set up and apply relevant strategic tools for needs identification and solution delivery in a proactive, cost-effective and sustainable manner. Participants would not leave without being equipped with the core elements needed for standardised processes towards decision making, carrying out activities, gathering required information and analyzing relevant data for the development of sustainable strategy of FM solution delivery.

Our analyst has also noted in one of the previous analyses that standards that would be localized must establish how facilities management solutions should be delivered effectively and efficiently. The standards must consistently meet the needs of interested parties and applicable requirement. Responsiveness and responsibility of the people within the supply side to the demand side should also be considered as sacred towards inclusive solutions delivery and value capturing. Our expectation is that the keynote speaker and the panelists would dwell on critical issues in the industry in relation to the various components of the ISO 4100 series.

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