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Economic Intelligence Unit (EIU) Predicts Nigeria’s Return to Controlled FX Market

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As the Nigerian forex market continues to fluctuate, with the naira, the nation’s currency, falling deeply against the dollar, the Economic Intelligence Unit (EIU) has predicted that the government will return to its previous system – where the central bank had control pegs around the naira to curb its performance.

In its latest report about the naira, the EIU said the Central Bank of Nigeria (CBN) lacks the experience to handle a flexible exchange rate system, indicating that without control, the naira will continue on its free fall in the exchange market.

The EIU said it expects the naira to slide beyond N800/$1 in July, given the country’s rapid rate of inflation.

“The CBN lacks experience in conducting monetary policy under a float, and the need to control rapidly increasing inflation will become more acute over time.

“Our forecast is finely balanced, but we expect a return to heavier exchange-rate management from the second half of 2023 as the naira slides beyond N800:US$1 from N770:US$1 in early July,” the research and analytical firm said.

The deregulation of the FX market came as part of President Bola Tinubu’s reforms, which has also seen the removal of fuel subsidies.

Before the deregulation, the CBN operated a system of controlled FX market, with the naira rate against the dollar officially pegged at around N464/$1 at Investor and Exporter (I&E) window. Although the controlled FX market system came with multiple exchange rates, the official rate of the naira was determined by the central bank.

However, the naira’s woeful performance in the FX market has been attributed to insufficient liquidity of foreign currencies – owing largely to the drop in oil revenue and FX generation from non-oil exports.

Even after the floating of the FX market, exchange rates are yet to reach convergence. The naira traded around N768.60/$1 at the I&E window and N870/$1 at the parallel market as of Friday.

The CBN acting governor, Fola Shonubi, admitted in a post-MPC meeting on Tuesday, “the reality that there is pent-up demand which current supply may not be sufficient for.”

The EIU said the shortage of foreign currency in the country is affecting the fulfillment of demands for foreign exchange through Form A and M. This scarcity, along with opportunistic behavior by speculators, could lead the CBN to increase its market interventions. Notably, approximately 98 percent of their foreign reserves are in cash, further highlighting the need for proactive measures to address the situation.

But the firm noted that Nigeria’s foreign reserves are still relatively liquid, which means they can pay for imports for at least another six to eight months. This has been doubted by many, given the country’s inability to fulfill its reparatory financial obligations.

Nigeria’s foreign reserves stood at $33.946 billion as of July, according to the CBN. But Africa’s largest economy has failed to repatriate more than $500 million in trapped funds belonging to members of the International Air Transport Association (IATA), raising suspicion that the foreign reserves may not be as much as the central bank claims.

Investors are concerned that Nigeria is struggling to pay off debts that it should be able to pay easily given the said volume of its foreign reserves.

According to the EIU’s projections, the naira is anticipated to experience a slower devaluation than initially predicted in the medium to long term due to the instability of the exchange rate and its impact on people’s lives. They estimate that the average exchange rate will be around “N815 to US$1 in 2024” and will further decline to “N1,018 to US$1 by the end of 2027”.

Terragon Group Announces The Raise of $9 Million in Series B Round to Expand Its Product Offering

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Africa’s leading data and marketing technology company enabling intelligent B2C messaging on mobile, Terragon Group, has announced the raise of $9 million in a series B round, to expand its product offering mobile B2C messaging, backed by deep consumer insights from big data.

The round was led by Orange Ventures, with participation from TLcom Capital, LoftyInc, Sango Capital, VestedWorld, and Western Technology Investment (WTI).

Terragon disclosed that the funds raised would allow it to strengthen cloud-native capabilities on its platform, as well as develop and accelerate localized ML and AI to provide the foundations for increased enterprise communication.

The startup is already operating in Ghana and Kenya and has ambitions to expand its presence across the entire African continent.

Speaking on the funds invested in the company, Terragon’s lead investor in the Series B round, Gregorie de Padirac at Orange Ventures said,

Terragon is poised to ride a wave that will intersect software, traditional telcos, enterprise, and digital native businesses. The size of the opportunity was very convincing to us, and their existing ambition and investment in Africa-focused software products were compelling, as well as the vision of how African mobile users will evolve in coming years, fit right into the strategy of Orange Ventures.

“They are Africa’s pioneer specializing in cloud-native data software, which serves as the fundamental building blocks for enterprise Al across the continent. With protected intellectual property, an inventive business model, and a strong presence in multiple markets, they are well-positioned to establish a strong leadership across the continent.”

Founded in 2009 by Elo Umeh and Ayodeji Balogun, Terragon is Africa’s leading data and marketing technology (MarTech) company, that uses data to help brands intelligently reach and engage with consumers on mobile.

Terragon specializes in converting telco channels into mobile advertising inventory and providing valuable insights on Africa’s growing consumer markets to its clients, primarily telecommunication and financial services firms.

The company offers data-driven multichannel marketing solutions that help businesses execute highly targeted campaigns by aggregating, enriching, and activating consumer data for personalized experiences.

Terragon’s tools empower corporate clients to access behavioral and demographic information and connect with various touchpoints, including online payment and sales systems. Its current clients include some top firms which include, MTN, Unilever, Microsoft, Access, Fidelity, and FCMB.

The company’s products drive mobile-first marketing strategies through robust consumer intelligence powered by telcos and other data providers to deliver an expansive view of the African consumers, and a wide array of channels to connect with them.

Among its key offerings is “Adrenaline,” a telco-data monetization solution that enables telcos to diversify revenue streams and marketers to target niche audiences that are not accessible through traditional marketing channels.

Terragon’s unique proposition thrives in Africa due to the continent’s mobile-first nature. Unlike Europe, where email addresses traditionally serve as unique identifiers for digital services, Africa relies on mobile phone numbers as the primary identification method, particularly in regions with a significant lack of email usage.

This mobile-centric environment has enabled Terragon to collect valuable data from online sources, including Datadog and Databricks, and tap into various telco channels, effectively positioning the company ahead of Europe in mobile advertising solutions. In 2021, Terragon became the first African company to make it to the list of verified customer data platform (CDP) companies.

The company’s future plans include developing locally tailored machine learning (ML) and artificial intelligence solutions to enhance enterprise communication. The focus will also expand to mobile B2C messaging, supported by comprehensive consumer insights derived from big data.

How Safaricom’s M-Pesa Has Transformed The Kenyan Economy

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M-Pesa, Africa’s largest fintech platform owned by Kenya’s largest telecommunications provider, Safaricom, has so far been remarkable for its pivotal role in the transformation of the Kenyan economy.

M-Pesa (M for Mobile, Pesa for Money in Swahili), launched in 2007, was designed to enable remittances to be sent home and has enjoyed widespread adoption.

With over 18.2 million subscribers in a country of more than 55 million people, its popularity remains undisputed. Today, 96% of households outside Nairobi, Kenya’s capital, have at least one M-Pesa account.

Before the launch of M-Pesa, a large population of people in Kenya, especially those in rural areas, did not have access to formal banking services. The launch of the fintech platform has now provided a simple and convenient way for people to access financial services which significantly increased financial inclusion in the country. Millions of previously unbanked individuals are now able to participate in the formal financial system.

Notably, M-Pesa operates a laudable ecosystem that has become a model for mobile money services not just in Africa, but across the globe.

The M-Pesa Ecosystem

The M-Pesa ecosystem is a comprehensive network of interconnected stakeholders, services, and infrastructure that revolves around the mobile money platform.

The ecosystem operates in a hierarchical structure from a higher level (bank) to a lower tier level of agents and sub-agents. Most clients interact with the M-Pesa system at the sub-agent level, i.e. where they carry out cash deposits or withdrawals.

M-Pesa’s ecosystem encompasses the following key elements;

1. Mobile Money Users: At the core of the M-Pesa ecosystem are the mobile money users, who are individuals using the service to send, receive, and store money through their mobile phones. These users can be both individuals and businesses.

2. Mobile Network Operators: M-Pesa is typically offered and operated by mobile network operators (MNOs) like Safaricom. These companies provide the underlying mobile telecommunication infrastructure necessary for the functioning of the service.

3. Agents and Distributors: M-Pesa relies heavily on a network of agents and distributors. Agents are brick-and-mortar businesses or individuals who are authorized to facilitate cash-in (deposit) and cash-out (withdrawal) transactions for users. They act as physical points of presence where users can convert cash to electronic money and vice versa. Distributors, on the other hand, are responsible for the supply of e-money to agents.

4. Banks and Financial Institutions: M-Pesa significantly partners with traditional banks and financial institutions to provide more extensive financial services to users. This collaboration allows users to link their M-Pesa accounts to bank accounts, access credit, and conduct more complex financial transactions.

5. Merchants and Businesses: Many businesses and merchants, especially small and informal enterprises, accept M-Pesa as a payment method for goods and services. This integration helps promote cashless transactions and financial inclusion for both buyers and sellers,

6. Paybill and Lipa Na M-Pesa Services: M-Pesa offers Paybill services that allow businesses and organizations to receive payments from customers through M-Pesa. Additionally, Lipa Na M-Pesa enables users to pay for goods and services directly from their M-Pesa accounts.

7. International Remittances: M-Pesa has expanded beyond national borders, enabling international remittances. This feature allows users in certain countries to send money to M-Pesa users in other countries, promoting cross-border financial transactions.

8. Mobile Applications and APIs: Safaricom and other M-Pesa operators often provide mobile applications and APIs (Application Programming Interfaces) that enable third-party developers to build innovative solutions on top of the M-Pesa platform.

The M-Pesa ecosystem has had a significant impact on financial inclusion, economic development, and the digitization of financial services in many regions in Kenya, particularly in Africa.

Let’s Look at The Several Ways M-Pesa Has Impacted The Kenyan Economy

1.) Money Transfer and Remittances:

M-Pesa has revolutionized the way people in Kenya send and receive money. It offers a faster, safer, and more convenient alternative to traditional methods of money transfer. Kenyans in urban areas can now easily send money to their families in rural areas, and the service has also facilitated international remittances.

2.) Small-Scale Business Growth:

M-Pesa has continued to have a positive impact on small-scale businesses and entrepreneurship in Kenya, in terms of sales, savings, profitability, and customer base. With easier access to financial services, small business owners can manage their finances, make and receive payments, and access credit more efficiently. This, in turn, has helped stimulate economic activity at the grassroots level.

3.) Employment Opportunities:

The growth of M-Pesa in Kenya has created jobs for numerous Kenyans, which is a significant addition to the Kenyan economy. The Fintech company has created employment opportunities in various sectors, which include, customer service, mobile money agents, and mobile banking services. This contributed to job creation and income generation.

4.) Impact on GDP:

An analysis by the World Bank found that since M-Pesa launched in 2007, it has contributed 2 percent to Kenya’s GDP. M-Pesa is currently responsible for a quarter of Kenya’s GDP. Its impact on Kenya’s GDP has been significant, as it contributed to increased economic activity, improved efficiency in financial transactions, and increased consumer spending.

Conclusion

With M-Pesa in Kenya, the people in the country can now look to a brighter future and an improved economy through easy access to financial services and increased job opportunities.

Overall, M-Pesa’s growth in Africa has been remarkable, which has seen it play a pivotal role in shaping the mobile money landscape on the continent. Its impact on financial inclusion, economic development, and digital financial services has been recognized globally, making it a significant case study for other regions exploring similar mobile money initiatives.

Why Bad Things Happen in Firms With Poor Communication During Execution [video]

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The setting was a primary school – kids were running an athletics relay race. One child runs, and passes the baton to the next person. One team was clearly winning, until the baton was handed over to the last kid in the team. Then the lesson began.

Instead of the kid continuing to run to the finish line [by maintaining the direction of the race], he ran the other way. In other words, he practically erased the progress made by the earlier runners. As you watch the video, you will see the coach shouting at the kid to turn around, and run in the appropriate direction.

My Question to us:  Do you think the coach communicated the purpose of that race to the last kid? Possibly, he assumed that he knew – and that he would follow the direction of the race.

Bad things happen in firms because the business objectives are not well communicated to team members, making some to come and erase progress made by others. As a business leader, take time to communicate the objective and what WINNING in markets really means – and do not assume that everyone understands. And the more you communicate, you may not even need to coach during the “business relay race”

Comment on Feed

Comment 1: You cannot make progress in the wrong direction, it does not matter how much effort you put therein. The last kid embodies that saying.

It’s the same way many people here assume that the politicians and those we have in corporate spaces know what to do but simply don’t want to do them, until you you ask them if they have actually sat with these people, had conversations and assess their knowhow and awareness. One thing we do a lot here is to overrate people, assigning them enviable qualities that had never crossed their minds to begin with.

Never assume that the people you are dealing with know enough, they don’t! You will constantly get surprised when you get to work with many of those you rate highly, then all your doubts will be cleared.

Communicate constantly, and always ask if you have been understood, if they say yes, ask them to repeat what you just said or perform the very task, and the truth will surface.

For Productivity, Teach the Process to People As You Provide the Tools [video]

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Three things are required in business, as we translate ideas into products and services, to fix market frictions: people, tools and processes. If you have the people and the tools (the funnel, the water, etc) and you do not have the process right, your mission will be lost.

And that explains why explaining a business objective, and how to get to it is very important. When you do that, you train the people on how to use the tools within the standard processes, and when done effectively, the mission of “filling that bottle” becomes easier!

The Lesson: never think that because you have the people and the tools, that you have a working system. Without a process (the right way to do things), missions fade!

Comment on Feed

Comment1: Ndubuisi Ekekwe thanks, for highlighting the three (3) major components of business organization (The People, Processes and Technology) in this write up and stressing more on the importance of process in particular. Adding Strategy and Structure makes it Five (5) components.

From this video clip,

  1. Employees must be given the right tools for the right job.

  2. Giving the right tools for the right job, doesn’t always translate to increase in productivity.

  3. Employees training on how to effectively use the tools is equally important to achieve productivity.

  4. Training the trainer being him/her a Supervisor, Lead or a Manager is of paramount importance else more inefficiency (Waste) will be the end result even with the best of tools or technologies.

? The above mentioned components are every key to achieving business excellence hence, Organizational leadership must ensure their availability, for them to actualize their business objectives (Survival, Growth or Profitability).

My Response: Yes indeed – the 4th is key as the “supervisor” was also confused.

Comment 2: Watch out with “standard processes”.

They only work if you have thoroughly thought them through and tested them. Always leave room at the bottom, so the people can take ownership and take decisions in situations not foreseen by your “standard processes”.

Any engineer having to deal with the standard processes of their HR department knows what I am talking about.

Standard processes can be powerful, but they can also kill your company.

I’d rather use: Business, Team, Technology as the three pillars.

My Response: If you want to innovate in a firm, the “Standard processes ” are working guides. They do not necessarily say you must do things absolutely as they are written, but they provide guides and youc an improve on them. But if you have none, not giving the worker a basis to begin, you score an own-goal as they say in African football.

Comment 2R:  In theory yes, in practise no. But I totally agree with your view.

In large companies, unfortunately, standard processes are the only hammer. Every problem must be moulded into nail form to fit the standard processes.

Have you ever tried filling in timesheets or expense claims when your company uses SAP?

My Response: I agree that in every large business that standard processes are there and could look non-malleable. But understand that in every large business, they offer a way to  improve standard processes. If you check any SOP (standard operating procedures), there is a section for revision.

So unlike startups which can move fast to change things because they can (they’re small with lesser risk to brand equity), large firms are more nuanced. But agile large firms still have ways to improve SOPs seasonally.

Certainly, I understand your point. It does frustrate but the alternative may be destabilizing.

Comment 3: At first I thought the lady knew the problem…it became even worse

My Response: Things happen and she ends up taking the man backward since the man’s process was even better , even though it was terrible.

Expanded from here