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How to Manage a Host Community When Setting up a Gas Processing Plant

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It is usually assumed that there are no templates when it comes to entering and managing communities. This is usually so assumed because communities are different in many respect: history, economy, culture, previous experience with multi-national companies (MNCs), etc. However, with years of experience working with communities and managing community entry agendas of MNCs and other related endeavours, there are surely host communities management strategies that are sustainable and for which consensus exits.

At the discovery of oil in Olibiri in 1956 and the subsequent granting of the first oil exploration licences to Multinational Oil Companies (MOC) in 1961, communities had a positive disposition towards MOCs1. The first impression of communities was that the MOCs were an opportunity to address long-overdue developmental issues. Many of these hopes may have been dashed, due to poor management strategies not necessarily a lack of resources to address the development issues, a major part of which is environmental degradation (where gas flaring has been a major contributor). Though gas flaring was legally prohibited in 1984 in Nigeria, MOCS has continued to flare gas for reasons beyond technical exigencies. As a consequence, communities in the Niger Delta had in 2005 sued2 NNPC, Shell, Exxon, Chevron, Total and Agip joint venture companies for failure to stop gas flaring. This and other similar ligations3 have not brought succour to the people of Niger Delta. Gas flaring has remained at over a million cubic feet annually. This has led to child respiratory diseases, asthma, cancer, and premature deaths are increasingly becoming the lot of a vast majority of Niger Delta residents, due to the massive gas flaring. Relations between MOCs and their respective host communities have strained, and conflict has escalated at the same time.

Permit Holders (PH)4, under the Nigerian Gas Flare Commercialization Programme (NGFCP) stand a great chance of helping communities realize their development aspirations if they get their community relations and development strategies right. The NGFCP requires that PHs, in collaboration with Producers5 acquire or build Gas Connection Assets6, which span communities, it is necessary to define the different stakeholders and their roles in this sector.

Permit Holder (PHs): A company that has, pursuant to the Regulations, been granted a Permit to Access Flare Gas by the Minister of Petroleum

Producer: A holder of Oil Mining Lease or allottee of a Marginal Field or a contractor under a Production Sharing Contract

Gas Connection Assets: Assets that include:

a) Buyer Gas Connection Assets: the natural gas pipeline used to transport Flare Gas from the Delivery Point at the perimeter of the Flare Site to the Project Facility and any other equipment, machinery or other property of any that are hosts for flare gas sites in the gas-rich parts of Nigeria. In pursuing these projects, regulations of the Nigerian Gas Flare Commercialization Programme expressly states that the PH “shall be responsible for managing a fair and balanced community relationship in its operations”.

This leaves the entire ramification of host community management and corporate social responsibility for the area of operation to the PH without a mention of the Producer.

b) Producer Gas Connection Assets: the pipeline, equipment, machinery, and other assets or facilities including the Measuring Station designed, funded and built by the Permit Holder and used to transport Flare Gas from the Flare Gas Connection Point to the Delivery Point under the Connection Agreement. Title, care and custody of these assets are transferred by the Permit Holder to the Producer on the Commercial Operations Date.

It is important that PHs commence their operations with a proper strategy such that they are investing resources in dimensions of host communities management or relations that are Value Drivers. In what follows, we describe a number of points that need to be considered for a mutually beneficial operator-host community relationship.

Community Entry and Relations Strategies

Initial Entry

This needs to be gotten right. Any flaws from this stage might leave the PH with months or years of stalled operations. A first step will be to pay courtesy visits to the traditional leaders of the community to send the signal to the community about the PH’s intention to respect local authorities and a readiness to work in partnership with the community on installing and operating the gas processing plant and gas connection assets. The next move will be to pay a similar visit to other leaders in the community including town union leadership, youth & women leaders, and religious leaders. As the norms and established traditions expect, each of these community stakeholders needs to be visited with cash gifts at hand and handed to the leaders of the groups as the group’s structure demands. In the event that a community is facing a leadership crisis with say two parallel running executives (exco) for a group, the PH should accord both executives exactly the same rights when visiting them. For all the visits, the PH’s team need to make it resoundingly

clear that they believe their planned gas processing operations won’t succeed with the cooperation of various leaders of the community. The PH’s team should also express their

intentions to work with any other relevant groups which they are yet to visit while making clear that they also have plans to ensure that the community positively reaps the benefits of hosting their gas processing operations.

While the series of visits are ongoing the PH should avoid any attempts at designating anyone as “middleman” or “go in-between”, unless in the case that such person is assigned by the traditional ruler of the community. In such cases, the designated middleman is then most likely a member of the council of chiefs. Similarly, the PH should avoid any opportunities for seeing community leaders without the entire exco/leadership. Whenever it is not possible to see the entire exco such visits should be postponed to such a time when the entire exco is available.

Concretizing Relations

After all the visits have taken place, its time to get down to the business of concretizing the promised made to various groups in the community. The various community groups will be informed of the intention of the PH to go into a Global Memorandum of Understanding (GMoU) with the community for mutual cooperation and community development. The GMoU gives kind that is owned or leased by the Flare Gas Buyer to take delivery of FlareGas under the Connection Agreement communities the privilege to define their own development priorities with the assurance that the MOC will provide the funding.

Governing Community Relations

In many host communities, committees (i.e Community Development Boards (CDBs) specially dedicated to defining and managing the implementation of these development priorities already exist. An example is the Itsekiri Rural Development Council (IRDC) which represents the cluster of communities within the area of operations of Chevron in relating with Chevron in accordance with the company’s GMoU. The CDB usually serves as the interface between the communities and the MOCs, the government & contractors. From the outset, it is important to ensure that the governance of the GMoU is such that transparency, accountability and sustainability is guaranteed. A way to guarantee this may be to include a committee that monitors the activities of the CDBs. The monitoring scheme could such that members are made up of representatives of various groups in the community with a tenure of just one year for each person so as to reduce tendencies for connivance with executing companies of priority projects. The main duty of the monitoring scheme is to ensure regular contacts are maintained with the communities, monitor the productivity of the CDB and ensure the even distribution of benefits.

Social Impact

Once the GMoU is put in place, the next activity will be to commence implementation of the social impact initiatives. As way of ensuring that PHs don’t get cut in the web of internal community crises between or within communities, or between and within community groups, the GMou needs to define priority projects, timing for execution, financing requirements, responsibilities of communities to ensure and availability of land, mode of engagement of executing entities (private companies or individuals), minimum engagement level for communities in the execution of community development projects, etc. To ensure PHs can maintain focus on their core operations, it may be important to employ the services of credible Non-Governmental Organizations (NGOs) very vast and knowledgeable in the affairs managing communities oil-producing Niger-Delta Communities.

Community Oriented Sustainable Supply Chains Strategies

While the GMoU may not include involvement in the value-chain of the operations of the PH, it is important to make effort at incorporating local small-to-medium enterprises (SMEs) and community economic clusters into the supply chains of the PH. To realize this, it is important that the PH categories its future demand opportunities using tools like the four Krajic Categories7 with specific strategies. Then with a basic understanding of local capacities & suppliers rank each opportunity according to priority8. The next will be to determine what are the potential ‘community content’ component of each priority opportunity, relying on a more rigorous supply-side analysis. Then develop a plan to achieve the desired community content by choosing appropriate procurement methods and supplier development strategies. Major criteria for this assessment need to be value-driven agenda for the PH.

Environmental Responsibility

No matter the level of success of the GMoU or the efforts at driving up social impact and supply chain integration, any neglect of the environment will negate the entire efforts. A degraded environment is the most sustainable route to impoverishment and conflict. PH needs to avoid this pitfall as communities already contend with a massive array of environmental concerns, and additional gas flare mishaps won’t be taken lightly.

References

1 Amodu, Lanre Olaolu. “Community relations strategies and conflict resolution in the Niger Delta: A study of three major oil companies.” PhD diss., Covenant University, 2012.

2 “Communities sue oil companies to stop Nigerian gas flaring”. Friends of the Earth International. June 20 2005. Online: https://www.foei.org/press_releases/communities-sue-oil-companies-to-sto… . Accessed on October 30 2019.

3 “Nigeria: Delta youth group sues Chevron, Exxon, Nigeria Agip, NNPC, Shell, Total over gas flaring”. April 3 2008. Business and Human Rights Resource Centre. Online: https://www.business-humanrights.org/en/nigeria-delta-youth-group-sues-c… Accessed on October 30 2019
4. Kraljic, P 1983. Purchasing must become supply management. Harvard Business Review, 61(5), 109–117.

5 Ana Maria Esteves & Mary-Anne Barclay (2011) Enhancing the benefits of local content: integrating social and economic impact assessment into procurement strategies, Impact Assessment and Project Appraisal, 29:3, 205- 215, DOI:10.3152/146155111X12959673796128


This article was prepared in association with Kiakiagas.com

Lafiya Telehealth Is Changing the Way Healthcare Is Delivered in Africa

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Connecting patients in urban & rural Africa to clusters of international & domestic doctors.

Lagos, Nigeria – BeepTool Launches Lafiya Telehealth platform to solve the healthcare crisis in Nigeria and Africa.

The Lafiya Telehealth platform provides a high-definition video interaction along with medical device attachments all in a private setting via a smartphone, tablet, pc or the kiosk. BeepTool is looking forward to deploying the technology to every city and rural community in Nigeria and Africa. They are open to partnership and investment from individuals, health care providers, institutions, businesses, NGO and government agencies to support the deployment in every community in Nigeria.

Lafiya Telehealth’s Mobile Cart

You no longer need to worry about access to genuine medications. They send your prescriptions to pharmacies near you and text you when they are ready for pick up. Lafiya Telehealth is being integrated to all licensed pharmacy stores in urban and rural communities in Nigeria and beyond.

Lafiya Telehealth brings quality healthcare services and professionals to the comfort of your home via its web, mobile app, smartphone, tablet and virtual healthcare kiosk integrated to remote examination medical device and telehealth platform that virtually replicates the in-clinic primary care experience, by providing a remote physician almost the same clinical tools he has in the clinic now also in a telehealth encounter. It utilizes voice and video chat consultations, quality diagnostic tests, genuine medications, and specialist referrals through an affordable subscription plan that requires no out-of-pocket payment.

The Lafiya Telehealth platform came out of the founder’s vision to create a more intelligent patient care environment for underprivileged people in Nigeria, and the continent of Africa as a whole. Current statistics for medical assistance access in the region are terrifying, especially in this era of technological innovation. Alarmingly, 50% of Nigerians, which encompasses over 90 million people, do not have access to quality medical care.

Lafiya Telehealth’s community walk-in virtual healthcare kiosk

The founders saw the need for a breakthrough and founded Lafiya which means “health” in Hausa.

The mobile application component of this product utilizes the power of artificial intelligence. It replicates existing workflow of doctors and nurses and intelligently bridges the gaps to provide smooth and satisfactory experience for all parties involved.  You can download the app from the play store here https://play.google.com/store/apps/details?id=com.telehealthcare

John Enoh, Founder and CEO of BeepTool, stated that the uniqueness of Lafiya is the proprietary Telemedicine device. The solar and satellite enabled device will help extend healthcare to remote and rural areas where doctor shortage exist. The Telehealth device will be deployed with a kiosk that has AI powered devices to take blood samples and run test on the spot. This is a solution that will disrupt the healthcare industry and bridge the gap of doctor shortage across Nigeria and Africa.

“Launching Lafiya Telehealth is a huge milestone for us, and we are proud to be working in fulfilling our commitment to expanding digital health options for consumers with a mission to  provide anywhere, anytime high-quality affordable healthcare accessible and on-demand, from any location to as many people as possible. This launch signifies a major step forward for the future of healthcare in Nigeria,” he stated.

Lafiya Telehealth App LTD is a subsidiary of BeepTool Group of companies, a technology company delivering a suite of connected telehealth platform aimed at enabling thousands of people especially in rural areas in Nigeria (for start) to live a healthier, happier and longer life by dramatically improving their access to quality healthcare.

For more information, please visit http://www.lafiya.app/ , http://www.beeptool.com/ or reach out to our contact person above.

This is Ezugwu – Nigeria’s Army Armoured Vehicles Designed in Nigeria

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This is Ezugwu (“the king of the mountain”  or “the king with class” in Igbo language). Mr. President, Muhammadu Buhari, this week  unveiled locally produced mine resistant ambush protected vehicles named Ezugwu and other armoured vehicles designed to carry out insertion and extraction of troops, assault, counter-terrorism, delivery of high fire power and urban warfare, Premium Times reports.

Nigeria Banks Join The New Normal – Reduction of Manpower As Tech Deepens

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It is here – Nigerian banks begin sustained reduction of manpower: “According to the report, the staff strength of the banks reduced by 2,929 in the quarter with 101,435 total staff as against the 104,364 recorded in the second quarter of the year.” Those things people write on the impacts of data analytics (and AI) are coming home. Yet, we are still at infancy on this redesign. With the chatbots, ATMs and mobile apps, the digital species  will take over from homo sapiens and jobs would be lost in the banking sector.

Even as the Nigerian government continued to promise to reduce unemployment, the workforce of Deposit Money Banks in the country reduced by 2,929 workers in the third quarter of 2019, the National Bureau of Statistics reports.

The figure is contained in a report on ‘Selected Banking Sector Data: Sectoral Breakdown of Credit, ePayment Channels and Staff Strength data’ posted on the NBS website.

According to the report, the staff strength of the banks reduced by 2,929 in the quarter with 101,435 total staff as against the 104,364 recorded in the second quarter of the year. This represents a 2.81 per cent decrease.

It would be a massive dislocation because Nigeria’s economy is relatively small to offer good options when one has lost a job in banking, oil & gas, and telecoms. These are the top three sectors that employ decent numbers and pay well.

If you look at the total assets of our banks, we have lost more than 57% of workers, by asset per staff, between 2009 and today. In other words, banks have ramped up assets but without any need of hiring more people. In a way it is a good thing, as it means the bank are getting more efficient on the utilization of factors of production.

Nonetheless, there may not be need to be fearful – when new technologies come, jobs are lost, and new better ones are always created. That has been the case since the industrial revolution when farmers lost their farm jobs in Western Europe, and moved to factories which offered them better living standards. I do expect that redesign to happen provided people are open to be retrained for the jobs of the future.

The Nigeria’s 30% Drop in Fuel Usage After Border Closure

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Buhari New Appointments
Mr. Buhari, President of Nigeria

Yes, it is a bombshell – with the closure of the land borders Nigeria has with some countries, the consumption of petroleum products in the nation has dropped by 30%: “The president said Nigeria’s domestic fuel consumption had dropped by more than 30 per cent since the closure, thus suggesting that about a third of reported fuel consumption by Nigeria was being smuggled to neighbouring countries where petrol price is much higher.”

While our President has used that as part of his justification to continue the closure, I personally think that the data is exposing the challenge in our nation. First, excluding Nigeria, Lagos state is the largest economy in West and Central Africa. Also, a local government area (LGA) in Lagos state like Eti-Osa LGA is bigger than the economies of most of the neighbouring countries. For these pockets of small countries to be using 30% of the fuel shipped out of Nigerian depots does imply that they are more economically dynamic since energy drives economies.

Mr Buhari said his administration’s directive on the border closure was meant to curb smuggling, especially rice, and that so far, the closures had saved the country huge sums on import bills.

He said his administration was betting on same measures to rekindle the country’s agricultural rebirth.

The president lauded actions taken by the President of Niger Republic, Muhammadou Youssoufou, including the dismissal of officials and a ban on use of the country as a dumping ground for Nigeria-bound smuggled goods.

This is what I think is happening: many factories in Nigeria are closing or reducing production due to the land border closure since most firms serve these small neighboring countries from Nigeria. And with those business decisions, the demand for fuels has dropped in the nation. The impact in West Africa is not accounting for up to 10% of this 30%. There are Nigerian companies who export exclusively to neighboring countries as they find better margins therein than in a more relative competitive Nigeria.  

Yet, there is one clear winner in this land border closure – security has improved in border communities in Nigeria. I do think that is really what the government should be focusing its case, as the fuel usage case is weak, as it is killing local production and giving these countries the opportunity to build resilience to decouple from Nigeria.

Remember: when America banned Huawei from using its technology, Huawei went and produced Mate 30 with no single American component (WSJ research). Now, the country has relaxed some of the restrictions, but Huawei is telling most U.S.. firms that the ship has sailed.  Lesson: that simple decision gave Huawei the opportunity to activate Option B. Nigeria should think twice on how we deal with our neighbors. That they come to Aba, Kano and Onitsha to buy things should not be taken for granted.

According to a report in the Wall Street Journal, the Chinese tech giant’s Mate 30 smartphone contains precisely zero American parts. The discovery was made thanks to an analysis of the Mate 30 by UBS and Tokyo-based tech lab Fomalhaut Techno Solutions, which disassembled the phone

Meanwhile, here are some other things to know:

We need more diesel in the courts.

Scores of litigants, including lawyers and witnesses, on Wednesday left the High Court of the Federal Capital Territory in Nyanya, Abuja, disappointed after the judge, Peter Kekemeke, cancelled the day’s sitting due to a power outage. “Besides, there is no diesel to run the generator. It is obvious we have to take a date and come back when electricity supply has been resolved,” Justice Kekemeke said.

Policy Disintermediates Discos on electricity:

The Federal Ministry of Power‘s new electricity distribution policy called “Willing Seller, Willing Buyer” was designed to bypass middlemen and sell power directly to consumers, a statement on Wednesday by Aaron Artimas, the Special Adviser (Media and Communications) to the Minister of Power, has said. Under the differential power distribution policy, electricity will be wheeled directly from the generation companies (GenCos) to willing consumers who are ready to fully settle their bills.