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Home Blog Page 7241

Amazon Can Count Amala, Nigeria Struggling to Count Citizens

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It is a great irony that one American company can now count grapes, tomatoes, ogbolo, zobo and amala in its store, with high level of confidence that it has zero-employee, while the giant of Africa cannot ascertain its true population. In other words, the store is employee-free and 100% automated. And Nigeria’s population remains a board game: you pick your number and move with it.

“Amazon has opened its fully-automated, employee-free Amazon Go store to the Seattle public, having previously only made it available to employees. Sensors and artificial intelligence tell the store’s systems what people are taking off the shelves, and identify shoppers so they can be charged on their way out”

No matter how you see this, Africa is losing grounds daily as a continent. Those people that write that Africa can leapfrog the world must be having malaria-induced dream. It is not going to happen: our best bet it to stay closer to the top game.

The grocery store on the bottom floor of Amazon’s Seattle headquarters allows shoppers to shop employee-free (Source: CBS)

 

Africa has about two decades before we can lose any hope of ever staying-close. Yes, the development gap would become exponential as these technologies advance further, and there is nothing you can do about it. Do not console yourself on the premise that Americans are going to be out of work because their stores would be employee-free. The fact is this: most things they tell us about unemployment and advancement of technology are simply to sell books and newspapers.

A whopping 82% of the wealth generated last year went into the pockets of the world’s richest 1%, according to a new report from the charity Oxfam. As for the poorest half of the world’s population, numbering 3.7 billion people, they saw no increase in their wealth. Oxfam released the report just ahead of this week’s Davos gathering.

How do I know? Japan, the most roboticized nation on earth, has unemployment rate of about 2.8% [in other words, full employment]. If robots have not triggered tsunami of jobless Japanese, I am not sure the AI and robots alone would anchor labor dislocation. The advanced nations would fix their people, as they have done since tractors entered farms. Besides, no one knows what the jobs of the far future would be.  If anyone had asked Western farmers a century ago, if their great grand children would be writing mobile apps today, I am not sure any would have guessed right.

Nigeria needs to lead and that must come with the “fierce urgency” of now. We are very educated, bold and pragmatic, but we have not been able to execute at scale. Some of our most brilliant minds, sponsored by the Nigerian government in late 1970s and early 1980s are all working in America. Some hold doctoral degrees where unemployment rate is close to 0.7% which means nearly everyone with a PhD has a job. They would not return to help to read our technical rebirth. But Nigeria must find a way to attract them. China now has a venture fund dedicated to Chinese who are living abroad. The goal is to use that fund to entice them to return, and build great companies in China. We may need to think of many permutations as the nation needs to deepen its technical depths to stay relevant in the 21st century.

Right Now, the Money is in Agriculture; Millionaire Parties on the Way

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We all agree that one of the most prominent czars in African agriculture is our very own Dr Akinwumi Adesina who is also the President of the African Development Bank. As the bank he leads was presenting its 2018 African Economic Outlook, he explained the catalytic potential of agriculture for industrializing Africa.

“Agriculture must be at the forefront of Africa’s industrialization,” he said, adding that integrated power and adequate transport infrastructure would facilitate economic integration, support agricultural value chain development and economies of scale which drive industrialization.

In a report by Alliance for a Green Revolution in Africa (AGRA), experts also noted that “agriculture will be Africa’s quiet revolution.”

. Currently part of this growing demand for Africa’s food is met by imports. These amount to $35bn yearly and are expected to cost $110bn by 2025 unless Africa improves the productivity and global competiveness of its agribusiness and agriculture sectors.

The report acknowledges that the private sector holds the key to the transformation of the food system so far.

“Impressive value addition and employment is being created by SMEs along value chains in the form of increased agricultural trade, farm servicing, agro processing, urban retailing and food services. Large agribusinesses like seed companies, agro processors and supermarkets are also playing an increasing role in the food value chain in many regions,” said Peter Hazell (IFPRI), the technical director of the report.

The opportunity is huge and it is going to create the largest cohorts of African millionaires in the next two decades. You want to hit it big, this is where it is going to happen. You do not need to buy land because there are smarter alternatives to play this game. Those options range from funding real farmers to investing in the agro-data business. The decades of 2020 and 2030 would be the era where Africa’s agriculture would be redesigned by African entrepreneurs. They would be rewarded, and massive wealth would be created.

As I noted in a Harvard Business Review piece, this one would be done by Africans, for Africa, because the structure of our agricultural systems is not things any outsider could model easily.  Anyone that wants to participate must do it from inside, and that is within Africa. Glory awaits the dreamers.

Specifically for Nigeria, trajectory like this happens: in the 1990s, we had the banking boom. In 2000s, we had the telephony boom. In 2010s, we are having the broadband era. In 2020s, we are going to see convergence in one industry that matters where more than 65% of working Nigerians work: agriculture. Fintech, big data and IoT would see massive convergence, and that coming together would improve productivity in Nigerian agriculture. Even the nomadic herdsmen may be competitively challenged  as some entrepreneurs right now are buying lands to pioneer a future for animal husbandry.

Some Areas, Beyond Farming

There are many ways to play this game; I am listing some from the pool  I had documented in my book.

  • Precision agriculture: deployment of IoT and cloud-based solutions to improve farm yield by helping farmers to make better decisions through precision agriculture. These sensors will provide weather data, soil data, animal health data, and crop health data in real-time. An example is Nigeria-based Zenvus (which I own) which provides deep insights on farms via sensors which capture data like temperature, moisture, humidity and other pertinent farm data.
  • Agro fintech: creating financial solutions geared for the agriculture sector with the use of technology like apps, web apps, AI, blockchain, etc. These will include agro-lending, agro-insurance, agro-trading, etc. FarmDrive, a Kenyan enterprise, connects unbanked and underserved smallholder farmers to credit, while helping financial institutions cost-effectively increase their agricultural loan portfolios
  • Farming ecommerce: expanding farmers’ markets by providing digital platforms for trade of farm produce. This will enable farmers, especially farmers involved in non-perishable crops, find markets outside of their immediate locations. Sokopepe uses SMS and web tools to offer market information and farm record management services to farmers.

Africa, go for big glory: cure extreme hunger.

 

The Anomaly of Banned Abuja Painted Taxicab

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I like Abuja taxi network. It is the best in the nation. Abuja is the only city in Nigeria where you do not need to break a bank to jump into a taxi. The brilliance is unbelievable because the price economics does not make sense. With no deep bus system, you would have expected Abuja taxi system to be (relatively) expensive. Far from it: the drivers have kept prices low.

Of course, we can argue that Abuja has great road networks which ensure that one can move from point A to point B with minimal traffic.  Put together, the price is fair since a ride rarely takes more than 45 minutes. Yet, do not take that for granted, as in Lagos, a trip that takes 45 minutes would still command at least N1200 with a Lagos cab.

But while these drivers are doing their best to keep prices low, the Nigerian government is not helping them. Yes, the Nigerian government through the FCT is unfairly discriminating against the official Abuja painted taxis.  The government has this regulation which encourages taxi owners to paint their vehicles with the city color. Yet, if you check very well, most painted taxis are not allowed into some government premises. In other words, the same government that asked taxis to paint their vehicles with city color is the same one that is telling them that you cannot come into our premises as painted cars. This did not start today; it has been going on for years. It needs to stop.

Government needs to show leadership because most major hotels in Abuja have now banned painted taxis into their premises. That seems very strange: yes, there is something wrong with Nigeria. If not, what is the reason for not allowing a painted cab into a hotel? I mean, the painted taxi is arguably the least harmful car in town since it is already registered by the city. Yet, hotels and governments make the trade harder because they followed the law by painting their vehicles.

I think government has to fix this rule: all painted taxis should be allowed to drive pass gates of hotels and government agencies, just as unpainted ones do. Anything short of that is certainly unfair to those that decided to do the right thing, by spending money to paint their cars Abuja taxi color.

Nigeria Rockets over South Africa on Startup Funding

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Finally, it happened: Nigerian startups, in 2017, received more funding than their South African counterparts. Joining Nigeria and South Africa is Kenya at third position. Overall, African startups received $195 million in venture funding, up 51% from 2016, Disrupt Africa reports. Fintech led all categories.

We are in the era where finance would fuse with mobile. With Opera in-browser payment and amalgam of many fintech solutions engineered for the mobile-mainly African citizens, fintech would continue to see growth.  We have seen these fintech startups receiving excess of $100 million in venture funding since 2015. Reporting on the same report, Quartz broke it down. 

Aside from fintech, investors also favored e-commerce and agri-tech in 2017. E-commerce startups saw funding quadruple to $16.7 million.

Overall, Nigeria, South Africa and Kenya remained the countries with highest funding raised, consistent with their record from previous years. Even though a higher number of South African startup raised funds, Nigeria’s funding surpassed South Africa’s, skewed by a hefty $40 million raised by coding school Andela—nearly the same amount as all Nigerian startups raised collectively in 2016. (Quartz newsletter)

We are making progress, from $0 to nearly $200 million. But yet, it would be really catalytic when African startups could raise a cumulative $500 million in a year. I expect that to happen before 2020.

Why Your Online Sales Are Failing

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Last year, we did a project for an East African company which had wanted to go big on online sales. The company had tried many things but had struggled to boost its online channel revenue. The firm wanted to know why despite its capacity to bring customers to its sites, getting them to buy things was not happening. This firm is not an ecommerce company; selling things online does not make a company an ecommerce firm. For the firm, online is just an additional channel to sell products: without the web, this company has a business offline, unlike a typical ecommerce firm which is largely dependent on digital channels.

We wrote codes to analyze the site and put applets to essentially understand what people do when they arrive. I bought things myself to understand the challenges. We re-created the scenarios and asked people to test different experiments. We also hired some shoppers, we spoke and interviewed people.

Simply, after our experiments, we noticed many things. I will share one of them here. The address has an optional zip code field. It turns out that many shoppers were rattled by its presence. Zip code is very common in U.S. websites. And African developers have adopted it in many stores they build online in the continent. That is unfortunate since we do not have functioning zip codes in the continent.

Typical U.S. address template with Zip Code field

We asked the client to remove the zip code field. Immediately, the conversion rate went up. Yes, zip code could destroy your online store capacity to get customers to buy. Our finding was that it frustrates shoppers by asking them to provide something they cannot technically provide. No one knows his or her zip code in Nigeria unless you are working in the Post Office. Yet, asking for that, even optional, is common in online stores in Nigeria.

Please remove that field. You can borrow a line from Tekedia store here. We have only email and password. No need for address or zip code [we sell virtual things]. Then in stores in our other businesses, we make sure we ask for address in comment format, not the typical address structure, to ensure customers have the freedom to explain it in any form he or she wants. We do not use the limiting U.S. address format.

Tekedia Address format (here, we removed the zip code and address fields)

 

So, someone could write for address as thus: “The bungalow painted white behind Mr. Biggs, after the fuel station by the left. There is a water tank painted on top, if you are looking from the express.” This address would not fly in most U.S. address templates but not giving the customer this freedom will convince him or her that you would never ship that item since there is no way you could trace the house, to deliver the item. If you do not have what the customer thinks he/she needs to explain the address, the person would close the browser.

You need to take a harder look on what you copy and paste from systems and solutions engineered for U.S. and European markets. Those could be causing your conversion problems [inability to convert visitor traffic to revenue]. If you visit your store traffic, and only very few customers are finishing payment, you have a real problem in your hand. Before you call the payment company, check if those fields in the address form are in order. It could be as simple as not giving enough fields for someone to “explain” the address. Yes, in Africa, we explain address, and not just “write” one. The U.S. template was engineered for writing an address, but typically fails when there is no formal address, as typical in our lands.