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Home Blog Page 7311

Your Business AKI, A Competitive Weapon

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The world is being redesigned. Information and communication technologies are changing the structure and composition of global commerce and industry. This is a new economy anchored on the powers of microprocessors.

Today, the theories of factors of production and comparative advantages of nations are still relevant. However, a new concept has evolved to diminish their impacts in international market.

As we globalize and Internet penetrates across the world, factors of production can be fused with ease using technology in what I will call ‘knowledge cluster’. That has been the business philosophy of outsourcing. You can buy any knowledge irrespective of distance and integrate it locally in your process.

Likewise, the sources of fund have become global and local capital is not that very consequential. So, local unavailability of capital may not be a limitation to a bright business idea.

If you are looking for labor, you can easily access a pool anywhere on earth through the internet. Land has since diminished to be a major factor in location and localization of firms since many firms are knowledge firms and do not need land to exist.

Salesforce displaced GM in the Dow Jones Industrial Average. Google has since disrupted old established industries, primarily by competing with Algorithms, Knowledge, and Information (AKI). It matters not that they may not have large land mass. With AKI, they can win any battle because that is what matters.

Algorithm provides the intellectual base to compete. Information helps firms to stay focused on what customers want, especially for web based firms. The algorithms provide the means to process the information. When the information is available, knowledge is built to develop strategies in the market place.

Today, we have grid computing and cloud businesses and progressively transitioning to physical asset-less enterprises. Certainly, we will still have businesses that support the computer powers that power firms, but it is possible that major firms can exist virtually in this age.

This observation advances the notion made in old classical economics theories. For the fact that the world is more accessible, the notion of comparative advantage while important is not potent as it used to be. In the old days when some of the theories were formulated, manufacturing dominated with minimal service industry.

Instead of obsession on comparative advantage, firms must focus on core competence. The latter is internal while the former in most cases is external. You do not have to focus on making chocolate because your country produces cocoa, but you must develop a better production system that makes your chocolate production lean and nimble to be competitive, irrespective of your location.

In all these dynamics, what is changing the concepts is knowledge as a factor of production. Knowledge redesigns the mix and opens up new issues in business strategy and marketing.

Without being a knowledge economy, Angola cannot focus on developing oil drilling technologies despite the need for them. Whereas Japan could develop the technologies and sell to it, though, it has minimal local needs for those technologies. As Japan modernizes its technologies, it understands that its competition is not coming from Angola, but say Germany.

So, it is important to understand that some of the theories developed in the agrarian and industrial age are not relevant today. The textbooks must be modernized and students must be brought up to date accordingly.

Competition today has assumed more amorphous forms owing to the drastic impacts of technology in shaping the tastes of consumers. And one thing that is central to this taste is information.

This information changes everything. Unlike the saying: ‘you cannot eat your cake and have it’; I know that information is non-rival. In other words, the consumption of information does not exclude another person from consuming it. That you read a story online does not prevent another person from reading it.

This concept is a key fundamental change to the old marketing and sales strategies. When you sell your cocoa to one customer, it prevents you from selling the same cocoa to another customer. But in this area, that whole concept has since been diminished.

A newspaper can make its online content free and anyone can read it. While not selling it directly, someone reading that article brings revenue through a third party arrangement based on how many people visit that site. The focus is to get more people to consume more information on the site because it creates value for them.

But there is another caveat to this: while information is non-rival, it has time content. That is why information is physical since it costs something to produce it. In other words, information is not free and it has an element of time. Think about it: does it matter today if a newspaper has a heading that says: Obama wins the Presidency.

Sure, that information is not useful because it is not timely. This becomes more interesting when you trade on stocks. A piece of information can make someone rich (say, insider trading) and that is why SEC will pursue people that partake in insider trading because the value of that information becomes so useful than when it is in public domain. The difference between the same information is time. When everyone has the information, it becomes less valuable. This clearly shows the physical nature of information as it can lose value with time.

As technologies transform the global economy, knowledge will become so important. After all, this is a knowledge century. The transformative value of commercial assets which for some firms is information will continue to change marketing and competitive strategies. Understanding these changes will make a firm adapt, evolve and survive this innovation economy.

Businesses run on algorithms, knowledge and information. To thrive today, you must understand those constructs. Your algorithm could be simple, but refining it to be sure that it is still relevant, in this age of change is strategic. Your knowledge of the people, processes and tools will help you drive strategy. The data (yes, information) that powers all must be valid and reliable. Your business AKI must be understandable for you to make progress. There is no other greater weapon that you can compete with in this era.

German Government provides Capital for my Wellbeing Economy Leadership Practice (WELP)

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The German Government just wrote that it will fund a new business practice in my company. The Wellbeing Economy, pioneered by Prof Lorenzo Fioramonti of  the University of Pretoria, offers new roadmaps on how to build businesses of the future. The seed funding was communicated via an email from the Global Leadership Academy of  the German Government.

From GLAC-side, we would be able to support you financially with a … seed funding 

In my Advisory subsidiary,  we invented the Wellbeing Economy Leadership Practice (WELP) which supported by our WELP Center of Excellence.

A WELP Center of Excellence (CoE) is a vehicle for delivering projects and program excellence so that  besides fiduciary responsibilities, business processes deliver wellbeing to the operating ecosystems. WELP CoE provides the standardized approach, strategy and templates to manage businesses with absolute commitment to the wellbeing of the states. To help firms, we provide a WELP Charter to guide top business leadership on this critical organizational transformation in the early part of the 21st century.

In building a WELP CoE, organizations can start small, use existing resources, and achieve tangible benefits almost immediately. We will assess, define scope, design, implement and validate the elemental pillars that will help the organization drive productivity even while saving, not just in the short-term, but also in the long-term.

You can read about Wellbeing Economy here

The current economy can be described as a vertical structure in which wealth created by growth at the top of the pyramid is ‘expected’ to trickle down to the lower layers. The separation of production and consumption roles leaves ‘consumers’ on the receiving end of the growth process. The model is reinforced by the predominant economic growth measurement, which is the gross domestic product (GDP).

By contrast, an economy designed to promote wellbeing needs to be adaptable, integrative, and empowering. Adaptable, because the new economy must operate like a network, abandoning the conventional vertical structure to expand horizontally, and to build resilience against external shocks through a system of nodes; integrative, because it locates systems of production and consumption within the broader biosphere; and empowering, because its users will take control, rather than performing the passive role of mere ‘consumers.

Programming Notice

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Dear Reader,

Finally, we will be moving Tekedia to AWS (Amazon Web Services) for better user experience. The process will be completed in the next few hours and programming will resume. The last backup will be taken once this piece is posted. Please check back later as the transfer will not take long.

Tekedia will be available all through the process.

Once the transfer is completed, our new  ebook + exclusive articles section will be unveiled.

Nd

The 33¢ T-shirt

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This is a Short Note.

Bloomberg Businessweek reports that a Chinese company will be opening a T-shirt factory in U.S.  Yes, you read it right – United States. The company will be making T-shirts that cost it 33¢ per unit. It has used automation to take out the labor cost which has made it very challenging to make apparels in U.S.

“By early 2018, Tianyuan Garments Co., based in the Suzhou Industrial Park in eastern China, will unveil a $20 million factory staffed by about 330 robots from Atlanta-based Softwear Automation Inc. The botmaker and garment company estimate the factory will stitch about 23 million T-shirts a year. The cost per shirt, according to Pete Santora, Softwear’s chief commercial officer: 33¢.”

Softwear Automation was founded in 2007 by a group of engineers from Georgia Tech, and its sewbots will produce one T-shirt about every 26 seconds, Santora says.

Millions in economic incentives persuaded China’s Tianyuan to set up shop in Little Rock, where it will create 400 jobs, mostly for machine operators. Given America’s supply chain, infrastructure, consumer market, and skilled workforce, “the U.S. is undeniably an attractive production base if labor cost is taken out of the equation,” one researcher says.

This looks very scary when you consider that Africa has been banking on bringing industrial era jobs to jump-start its job creation. But when robots can be deployed in this way, it does mean that we have to go back to the drawing board. Simply, the jobs may not be coming.

As noted in the article, when automation takes over, jobs can actually move from the low-labor cost countries like Indonesia to the advanced ones like U.S. where the highly skilled manpower needed to operate the equipment could be found. There is no human element that can beat 33¢ for producing a T-shirt. Add to the advantage that the advanced countries are where the markets are located, a huge dislocation evolves. Once you automate out labor, the few ones needed to operate the equipment can be easily paid. Factory Jobs could end up being localized in countries like U.S. and UK in the near future. So, Africa needs to update its job strategy as machines are coming.

Business Growth Strategies for Africa

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Many western companies design their business models based on high profit margins. It pays very well to be differentiated and pursue vertical markets. Most horizontal markets are commoditized and a strategy to dominate within it is not always seen as a smart move by analysts. Increasingly firms try to innovate and differentiate in order to carve a niche where they can make hefty margins.

That is very good if your business is domiciled in the saturated Western Europe and U.S markets. There is growth inertia in these two markets with their ultra-competitions and intense regulations. Especially in the pharmaceutical industry, there seems to be no way to expect huge growth in these mature economies.

So what do you do? You have to expand out of Europe and U.S. to Africa, Latin America and Asia. They are the future. They have the population with enormous growth potentials. Despite the downturn in the global economy, they remain promising, especially Asia and Latin America.

Having worked in Lagos (Nigeria) as a banker and traveled to many Africa nations, the high margin structure will not always work in Africa, especially in the pharmaceutical industry. Many are still very poor; yet, they have the same needs as those in the developed world. From entertainment to drugs, they want to enjoy the western products. They want the new cars for their bad roads; they want the best drugs to manage diabetes; the new video games to relax; and so on. Any sense of high cost, people will abandon the product. It is very common to see people die slowly because they cannot afford drugs for treatable diseases.

Arguably, these drugs and cars are available in many parts of Africa. But the problem is that only few can afford them. With no insurance scheme to finance healthcare delivery, patients must pay themselves. What worked in Boston will not work in Botswana because the patient in Boston is being helped by the insurance firm while the one in southern Africa must pay cash. That is the major difference in marketing drugs between U.S and Africa.

Another example is in the telecommunication industry. Cellular handsets are very expensive in Africa when compared to the U.S. Understandably, a simple reason is lack of competition since not many firms have gotten into the markets. Another is the obvious fact that none of those gadgets are made in Africa. So, there are associated transportation and handling costs in selling them in Africa.

Nonetheless, the truth is that by not using value based model, many MNCs are undermining their potentials in developing, emerging or transitional economies like Africa and Asia. You have to offer what the customers can afford and do away with the cost based strategy. In the U.S, you can ask for any price; in Africa, you need sales volume, and lower price makes it happen.

For pharma industry, they have to rethink their strategies. It is time they cut down the prices of their drugs. Drug prices are patient problems, unlike in U.S where it is the insurance firms’ (for those that have, anyway). Many more people can give you sales volume and you will make more profits than sticking to your present pricing model and serving only less than 5% of the African market.

If you focus on pushing volume at good prices, more customers will come in. That alone will help you stay profitable. And they will be better off themselves by using your great products. Drugs, video games, etc must not be overly expensive in Asia and Africa compared to U.S and Western Europe.

For Entrepreneurs

Africans are extremely price sensitive because people do not have a lot of disposable income. This means that a very expensive product is not really a product. Simply, it will not work. The continent is a place where people complain of poor education, comparing their schools with the likes of Stanford University and Harvard University, even when they know they cannot pay the more than $50,000 per year required to attend the schools. So, they know the best possible value in the market. And they expect you to deliver value, even when they are not open to pay for the full value.

That puts entrepreneurs in challenging positions. My recommendation is always to follow the P&G model. Deliver the best possible value per smallest possible unit of measure. In that I mean, instead of selling a bag of Ariel detergent of poor quality, sell a high quality Ariel in sachets. The quality remains the same even though the size drops, making it affordable for families. That model can work in many industries including electronics where you unbundle product designs so that products come with optional accessories, making sure that the core product is affordable. (Many on LinkedIn had noted that Cowbell was also efficient in using sachet packaging in its competition in the diary sector, especially against Peak Milk.)

You cannot design without thinking how your customers can afford to pay for the products. Indomie Noodle is another good case study: they offer many entry choices in the market, making it easier for anyone to engage at the level of its purchasing capacity. You need to learn from Indomie as you design your pricing strategy.