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Our Prediction On Mobile In Nigeria, And Etisalat Nigeria Problem With Pricing

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In 2011, we ran a very important article. Simply, we told Nigerian developers that Android will win over Blackberry, iOs, Symbian and Windows. It was a bold call because everything happening then was Blackberry. However, we saw real problems with every mobile OS in Nigeria but Android.

For the 2011 piece (available in web archive,reproduced below) which was titled “Nigerian Developers – Fasmicro says Focus on Android Platform”, we have the following predictions right:

  • We wrote thus: “We understand that Blackberry is popular today in Nigeria, but Android will eclipse it within the next few months”.
    • That turned out to be completely correct. We used that conviction, based on our model, to ask Nigerian developers to move into Android from Blackberry and Windows: “Now, you are a young graduate or a freelance who wants to get into the App business. You want to know what platform to build”
  • In our analysis, we focused on affordability of the product: “Another reason has to do with market. Apple and Blackberry are premium…Android gadgets are more affordable simply because you do not have to pay for any software – it is free by default”. We correctly predicted that cost will help Android adoption in Nigeria and that was what happened.
  • Then we made a very bold statement:

In the next 6 months, the number of Android devices in Nigeria will eclipse all the Apple and Blackberry combined. Our studies show that customers MTN will make this possible with its advertising power and brand. Etisalat did not make much impact with Galaxy Tab because of the cost. Even myPad from Starcomms is built on Android. Of course, Fasmicro and Microscale new Ovim Plus and Ovim MiE are all Android devices. Encipher Inye and Inye 2 are also Android. They will compete against the high premium Blackberry and will surely win. The notion that iPad can do well in Nigeria is not supported by any data. It is expensive and that brand is not structured for the Nigerian market.

It happened because iOS did not pick up while Blackberry collapsed. Today, Nigeria is an Android nation.

  • If you check carefully, we had noted the present Etisalat Nigeria problem as far back as 2011: products were expensive. “Etisalat did not make much impact with Galaxy Tab because of the cost. “. That is the same issue today where it is losing more customers despite having the best QoS. The reality is that you have to understand the purchasing power of your customers and price things more practically.
  • Another great prediction that turned out correct

In Nigeria, Android has a potential to get to 70% of the market with Glo selling Galaxy when MTN, Etisalat and Starcomms have aligned in that direction. If you want to make money developing, focus on Android – you will have more users and market globally and locally.

  • The risk of Blackberry was clear:

Blackberry could lose appeal if its hardware fails to wow consumers. Same applies to Apple. But for Android, there are legions working on it. One fails, others will succeed and you are sure of users for your Apps.

  • Our conviction was on the open nature of Android:

Android Open Source: This platform is free from all those difficult clauses that stymie innovations and speed for OEM. … This kind of neutrality makes the future of Android promising. No player will like to kick others out and let the phone companies focus on ergonomics and design while the software is handled by the global legion. That is a place to be over being restricted to an OS that is developed maybe by few guys in one giant building in California or Canada. Innovation lives here and it can easily improve faster than other OS.

  • Our final recommendation from that piece

If you are a young developer that wants to start developing Apps, now is the time to make a decision. Use Android as your platform. It is better and will surely succeed in Nigeria.

It is always good to check how past predictions have turned out, to help guide future ones. This type of insight on technology drives what we do for clients in our Fasmicro Group where a unit offers technology advisory services.

 

The article is reproduced below

Nigerian Developers – Fasmicro says Focus on Android Platform
By Tekedia Editors April 5, 2011 6 Comments

In the last few weeks, Fasmicro (tekedia is a division of Fasmicro) has received emails from potential customers asking us if we could do developments on iOS and Blackberry platforms which are respectively Apple and Blackberry mobile operating systems. (We are yet to get calls on Windows Mobile. Of course Symbian is now history). We politely told them that we have built capacity in Android and we do not want to expand into these platforms. As the foremost Android trainer in Owerri and perhaps the whole of Eastern Nigeria, we have a regular base of customers to serve from universities, freelance and corporate institutions; we have started first and could define the roadmap. We understand that Blackberry is popular today in Nigeria, but Android will eclipse it within the next few months.

Now, you are a young graduate or a freelance who wants to get into the App business. You want to know what platform to build. We have a direction and suggestion. And these are some reasons why you should focus on Android development in Nigeria

Universities

It is already penetrating into the schools. For universities we have provided trainings and training right now like Ahmadu Bello University, Zaria and Federal University of Technology Owerri, we have made a mark that their preferred choice of mobility computing is Android.  We made the decision and they are adapting their curricula into the platform. We are so confident that these students upon graduation will possibly decide to concentrate on Android platforms. So the people you will hire are already trained on Android. Why bother with another platform?

Affordability

Another reason has to do with market. Apple and Blackberry are premium. Nigeria may not need them at the lower class of the market. Sure, the bank CEOs and corporate titans can afford them, but the regular Aba trader and Ibadan driver may prefer something cheaper. Android provides that platform for affordable mobile systems. Our studies before we made Ovim tablet (with our partner, Microscale) show that the future of smartphone and tablet in Nigeria lies in the mass market and not serving the 2% richest Nigerians as NITEL did for decades.  Android gadgets are more affordable simply because you do not have to pay for any software – it is free by default. So the equipment manufactures and chipset makers are free from those contracts that, for example Windows Mobile, will tie your hands.

Android Market Share

In the next 6 months, the number of Android devices in Nigeria will eclipse all the Apple and Blackberry combined. Our studies show that customers MTN will make this possible with its advertising power and brand. Etisalat did not make much impact with Galaxy Tab because of the cost. Even myPad from Starcomms is built on Android. Of course, Fasmicro and Microscale new Ovim Plus and Ovim MiE are all Android devices. Encipher Inye and Inye 2 are also Android. They will compete against the high premium Blackberry and will surely win. The notion that iPad can do well in Nigeria is not supported by any data. It is expensive and that brand is not structured for the Nigerian market.

Globally, Apple has more users but Android ships more phones every day than any other OS, currently. We project that Android will take a very commanding lead in the mobile ecosystem after Dec 2011. In Nigeria, Android has a potential to get to 70% of the market with Glo selling Galaxy when MTN, Etisalat and Starcomms have aligned in that direction. If you want to make money developing, focus on Android – you will have more users and market globally and locally.

OEM-Independent

Android is not tied to any hardware maker or original equipment manufacturer (OEM). This makes it very great. Blackberry could lose appeal if its hardware fails to wow consumers. Same applies to Apple. But for Android, there are legions working on it. One fails, others will succeed and you are sure of users for your Apps.

Android Open Source

This platform is free from all those difficult clauses that stymie innovations and speed for OEM. All you need is buy a chipset, download the OS and you can get a tablet or phone out in two weeks. Mediatek has made things very easy (Fasmicro and Microscale use Mediatek for our tablets) – you just focus on manufacturing after configuring the chipset. The good aspect is that with good electricity in Nigeria, one can buy the chipsets and make phones and tablets in Nigeria easily. Fasmicro and Microscale are moving to ARM based chipsets to ensure we can support and upgrade easily later.

This kind of neutrality makes the future of Android promising. No player will like to kick others out and let the phone companies focus on ergonomics and design while the software is handled by the global legion. That is a place to be over being restricted to an OS that is developed maybe by few guys in one giant building in California or Canada. Innovation lives here and it can easily improve faster than other OS.

Android Apps Distribution

Got a good app, you can have it in the Android market within days for just a small fee. Apple will ask for 4x of that and you will still wait for weeks.

Evolution

Why the world has to wait for few special days in the year for Apple to release new devices, Android does that every day in China and across the globe. This makes the evolution of Android fluidic and deeper than others.

Java/Linux

Android is Java and Linux – two great platforms for developments. You might have known Java and going into Android is a piece of cake. Java is matured and the guy that built it is just going to Google now. There is no information you cannot find online for Java – the books are there, the tutorials, the demos, etc.  And when it is time to say bye to Android, you take your Java skill to other areas. But for Apple, you are stuck with Objective C which Apple invented and you may not get much help.

Our recommendations

If you are a young developer that wants to start developing Apps, now is the time to make a decision. Use Android as your platform. It is better and will surely succeed in Nigeria. Fasmicro is running a free training now on Android App development. Due to demand, we will do the same next week and we welcome you to attend. We were rated Excellent by all our trainees and we are confident you will find our training to be world class. We have a founder who is a first rate engineer and professor and has built a team and teaching structure that delight our customers.

Comprehensive Valuations of Nigerian Tech Startups

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For all the enthusiasm about the Nigerian technology scene, one thing has not happened – Nigeria is yet to have a unicorn, a private company, largely technology firm, with a valuation of at least a billion U.S. dollars. Sure, the prospect of having a unicorn could be correlated with the size of the economy and the absence of it does not necessarily mean Nigeria is not trying hard enough. It is easier for U.S. to have many unicorns because the “economic forest” is so big to accommodate such special animal breeds. U.S. economy is in excess of $18.4 trillion while Nigeria hovers around $400 billion – a multiple of 46.

Nevertheless, in this season of economic diversification pontification, it is important to discuss the state of the entrepreneurial ecosystem and Nigeria’s path to breeding the special animal. With the connectivity and trans-border capabilities that information technology has provided in the world, the creation of innovative companies should not necessarily be discussed within the constructs of geography. As cloud computing redesigns the world of technology, anyone, anywhere, ideally could compete from any location on earth. This means that one does not have to be living in U.S., India, Western Europe, Japan or China to create a unicorn.  So, Nigerian entrepreneurs do not have a really valid reason for having not bred the animal in their garages or labs.

Good ideas like success have relations while bad ones are orphans. This means any Nigerian entrepreneur with a really transformative idea can see it scale globally and create enormous wealth for its stakeholders. The domicile to generate such ideas is now irrelevant because knowledge is freely shared as Internet has collapsed boundaries and provided means for people to collaborate seamlessly. Also, markets are now more accessible that an entrepreneur can design in one country with its main market in another.

Israel with its history of creating innovative technology companies has always seen U.S. as its primary market. Nigerian entrepreneurs can have the same philosophy. The problem though is not the understanding of the markets, rather, on the technical capabilities to engineer products and services with cross-border appeals.

An entrepreneur in Niger Republic with its $7.2 billion economy cannot ideally breed a unicorn if it focuses solely on Niger Republic.  But when it looks outside for its market, it improves its chances. But entrepreneurs in South Africa and Nigeria have the right markets for them to create unicorns as the economies are relatively larger. The question then is why we are not close? Let us look at Nigeria data.

Case Studies

Interswitch, which processes payments for banks and owns a brand of debit cards in Nigeria, is one of the top technology brands in Nigeria. The company was rumored for an IPO in London few years ago. When Helios invested $96 million in 2010 for 52% stake, the company was many multiples away from being a unicorn.  When you consider that E-Transact, a major competitor, has a market capitalization of N20.5 billion (about $68 million) in the Nigerian Stock Exchange, one will expect Interswitch valuation to have been fully priced when Helios invested. The fundamentals in the market have not changed for a revision to hit $1 billion.

Besides Interswitch, Konga is another important local technology company. Konga is worth less than $40 million according to public data from its Swedish investors. Jumia (through its then parent, Africa Internet Group) was once heralded as an African company that became a unicorn when it was valued slightly more than $1 billion. But shortly after that, Nigeria went into recession. The fact remains that Jumia is not really an African company. It is an European firm operating in Africa. Today, its valuation is certainly lower.

The big tech news is the recent torrent of capital to Africa Internet Group (AIG)—which owns online retailer Jumia and 9 other e-ventures.

Yesterday AIG announced €300 million ($326 million) in funding from backers including Goldman Sachs and MTN. CEO Sacha Poignonnec confirmed the new financing brings company equity to €1.005bn ($1.08bn). This clears the hurdle for AIG to become Africa’s first startup unicorn.

While the company would not provide a full round breakdown, it includes the €75 million ($83 million) AXA Insurance commitmentTechCrunch recently reported. AIG’s best funded ecommerce startup Jumia received over $200 million from 2012-2014 and is valued at $555 billion.

The present currency crises, forex scarcity, etc will continue to impact these companies negatively in the Nigerian market which is their largest.

For Pagatech, despite the parade of high quality investors, the firm cannot have a market valuation of more than $100 million when public-traded E-Transact is at $68 million, a close competitor. Pagatech has pivoted from its initial mobile money business to all kinds of electronic payment gateways. Though it has seen its business grown, processing more than a $1 billion in transactions, the market has become more competitive with Konga moving into the sector and foreign entrants like Paystack, Remita, Flutterwave, etc all moving into the domain of facilitating and enabling electronic payments in Nigeria.

The success of SystemSpecs on Remita which processes payments for federal government and its parastatals in Nigeria indicates that the bulk of the profits are outside the reach of Interswitch, Pagatech and others since the public spending at federal level is a big part of the economy. Losing Nigerian Customs, Securities and Exchange Commission, Corporate Affairs Commission, Industrial Training Fund, etc will mean Pagatech and others will have to focus on the private sector.

Incidentally, there is the one technology company in Nigeria the blogosphere does not write a lot, that owner of Remita.  That is the SystemSpecs. SystemSpecs is an old company founded by one of the leading technology pioneers in Nigeria. He has more success than anyone in the technology sector in Nigeria at least within the constructs of creating value in the market. John Obaro, the Managing Director, has penetrated every corner of Nigeria’s economy with his products. He is known in governments and he has internal capital to finance PPPs (public private partnerships) which gives his company an advantage over start-ups. That advantage will be strategic as crude oil price continues to fall cushioning governments to seek partners that can fund projects and share revenue. The Remita business model came from that ideology – one that will drive the future in public sector at federal and state levels. How much does SystemSpecs worth? We put it at around $100 million because of the Remita contract with the Nigerian government.

Why? Because the public-traded technology integrator, Computer Warehouse Group is valued at $22 million. Though CWG does not compete directly with SystemSpecs, there is an indirect component since CWG specializes in representing foreign companies which offer similar services to what SystemSpecs offers. So, the $100 million we have for SystemSpecs is even generous. We had advocated that both companies “merge”.

Together SystemSpecs and CWG can go far. But one is public while the other is private. So largely, only reverse merge can work here. Another is pure acquisition but do not go there. Certainly SystemsSpec is worth more than $22 million the market assigns to CWG Plc, making any talk of acquisition baseless. We also believe that CWG is more than what the market is valuing it, as has noted above.

For Omatek, Zinox and similar companies like Task Systems, the individual market valuation is below $50 million despite their obvious local popularities. Public-traded Omatek is valued at $5 million. The Nigerian Stock Exchange (NSE) has a reputation of diminishing the value of technology companies. It is either the analysts do not understand their values or that the companies have not produced results good enough to change that trajectory; both are of course interrelated.

Moving to the travel and transportation start-ups, Wakanow and Hotels.ng, the best optimistic valuations for these companies will be maximum of $10 million. Hotels.ng is rumored to have raised its last fund from Omidyar Network and EchoVC at about $4 million valuation. Wakanow, an online travel agent, sees competitions from all angles from Jovago to Trivago.

Kuluya, a game company, is valued at $2 million (This company is largely muted now.) Jobberman, the recruitment firm, which was acquired by One Africa Media got out early. Knowing that One Africa Media which owns Jobberman, Cheki, Private Property and other companies has a valuation of $557 million, we deduce the local firms are not even close to being a unicorn. ToLet, Dealdey, NGCareers, Drinks.ng, Oya, and Gloong are promising but none is estimated to be worth up to $10 million yet. Printivo.com, the Nigerian online printing start-up that closed a seed round with EchoVC for the $200 million Nigerian printing sector is estimated to have a valuation of $1.3 million.

Possibly, you are waiting for us to get to the big one – iROKO Partners, the big money-raiser from Tiger Global and others until Konga crashed the records with $25 million.  We value iROKO Partners for $100 million largely because of its investment holdings in OgaVenue and other firms besides the iROKO brands. And AppZone which is very profitable  in which South-Africa’s Business Connexion invested $6 million in 2014 is worth about $25 million.

There are other companies like Paystack, Flutterwave (American, technically though), and African Courier Express which Interswitch invested. In these and others we had left, one is close to $20 million in valuation, based on our estimate. In short $20 million is  very generous when you recall that Paystack raised $1.3 million seed from many investors. They could not be taking anything less than 10% for that investment.

Andela, Wild Fusion and Slot Systems are great companies. Andela which has raised at least $41 million is a top-rate firm. Using peer U.S. firms and discounting its regional operation in Africa (investors do this, unfortunately), we put the valuation at $140 million. Wild Fusion and Slot Systems, individually, will command less than $10 million.

Nigeria; now what next? We are on track but still far from seeing a unicorn. We need the entrepreneurial hunters desperately to kill a unicorn because the earlier we can parade one in the Eagle Square Abuja, the easier it will become to have foreign and local investors come to the funding party. Let’s do it!

You surely have better perspectives on these numbers. The place below is the square to make your case.

The 30th Anniversary Of Time Nigeria Started Its Finest Modern Companies

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I am a student of Nigerian (business) history especially in the years 1986-1992. That period, in my opinion, represents an era of immersive entrepreneurship. Some of our finest companies were started during that period. If not for the great recession, which resulted to the failure of many banks, the impact of this era would be more evident today.

Under the military rule of former President  Ibrahim Babangida (IBB), Nigeria made many policy moves, starting in 1986. The impact is huge –  between 1987 and 1992, some of the finest (old) technology and (modern) financial institutions in Nigeria were founded. In my analyses, I have zero’d in on Second-Tier Foreign Exchange Market (SFEM) which made it possible for banks to make huge profits on foreign currency transfer/trading, as catalytic.

SFEM brought alternative foreign exchange which made dealing on foreign currency very lucrative in banking. Before then, Naira was largely stable and there was no money to be made, except fees, on forex. The float on treasury transfers was marginal. But SFEM, changed Nigeria. It gave us bureau de change, making trading Naira a product of itself. Nigerian Naira is yet to recover from the impact.

SFEM was one of the policy recommendations of the IMF (and World Bank) which introduced the structural adjustment program. One of the goals  was to open the private sector and subsequently diversify the economy.

In one way, the policies internationalized Nigeria despite making it possible for institutions to make so much money from government. It is arguable, that if Nigeria had eliminated corruption, we could have done better on the outcomes. Around 1989, IBB cracked another policy with profound impacts on finance. He made it possible that people could open Finance Houses withe ease.  He waived most requirements. Most of those firms would later collapse and many people lost their investments in them. But the survived ones flourished and created a new class of super-rich Nigerians. The financial institutions including banks made money on forex with the alternative exchange where Nigeria maintained official and black market rates.

Simply, buy dollars from Central Bank of Nigeria (CBN) for say Nx; in the evening sell to traders at N(x+y) where y is your profit. You do this without any risk. With so much lapses, CBN transferred our commonwealth to banks and finance houses .

But behind the mess, there is something good from that period. We ended up having great companies which are still very critical in modern Nigeria. Sure, most of those companies survived and flourished through innovation, but one thing unites them – they were born when Nigeria was run by a maradona (yes, IBB) and the chaos provided unbridled wealth with many lapses on control and enforcement. Yet, you need to give these institutions credits. The banks changed Nigeria for good. Without them, we might still be waiting for 5 hours to get our money from the old generation banks.

Today is July 1 2017 and it is  the 30th year anniversary of the beginning of the era of immersive entrepreneurship in Nigeria. I have chosen July 1987 as the mid-time of that moment.

These are some samples of companies starred during this time. In short, the phrase “New Generation Banks”, came into the lexicon during that era.

  • Diamond Bank Plc – born 1990
  • Zenith Bank –  1990
  • Fidelity Bank – 1988
  • Access Bank – 1989
  • GTBank – Jan 1990
  • (STB for modern UBA) – 1990
  • Access Bank – 1989
  • SystemSpecs – 1992
  • CWG Plc – 1991

With Board Dissolution And Exit Of Hakeem Bello-Osagie, Here Are Options for Etisalat Nigeria

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Etisalat Nigeria is floating. It is like a bride that no one really wants in the middle of a wedding. The UAE investors abandoned it in the hour of need. Now, the Chairman of the company has resigned. Businessman Hakeem Bello-Osagie resigned from the Board earlier today. The non-executive Board members had already resigned from the fourth mobile operator few days ago.

But the company has to move forward. The firm had noted that it would move ahead to establish a new management and appoint a new board. The Chairman had left after the restructuring plan for the telecommunications firm  was finalized. They have now a roadmap to execute, as it looks for ways, to manage the evolving crises in the firm. According to a statement, from Etisalat, all the important stakeholders had agreed on the plan.

 

The development reflects Mr. Bello-Osagie’s deep commitment to protecting the interest of all stakeholders. It is now expected that Etisalat Nigeria under its new shareholding structure will navigate through its current loan repayment challenge with minimum impact.

Over the last several months, the Chairman has worked extensively with critical stakeholders to prepare clearly articulated strategies and robust road maps that will mitigate the impact of the new shareholding restructuring and realignment on the operations and management of the 4th largest telecoms player in Nigeria,” the statement said.

Etisalat Nigeria owns consortium of banks more than $600 million on a $1.2 billion loan.  The foreign currency denominated loan was to help Etisalat upgrade its infrastructure. Unfortunately, when Nigerian economy went into recession, its business struggled, and the situation worsened that it could not service its debts, since 2016. Cascading events led to the exit of its major shareholders, non-executive directors and today, the resignation of its Chairman, Hakeem Bello-Osagie.

This is going to be a challenging moment for the fourth mobile operator in Nigeria, despite a finalized restructuring plan. Here are options Etisalat Nigeria may consider as it works to manage this challenging moment in its history.

  • Quickly setup a new Board. This board composition must comprise of leading and experienced telecom operators. Do not go into the temptation of flooding the board with bankers especially the creditors. The fact is, if care is not taken, there may be asset striping which will lead to the demise of Etisalat Nigeria. A mixed board with representatives from the banks along with industry veterans will be ideal.
  • A banker with limited telecom experience should not take over the Management of the firm. Etisalat Nigeria will be making grave mistake of hiring or using a banker to run the firm. We believe only industry operators can help improve the company’s fortune. The present Management may likely be asked to depart so that a new one can come in. But the focus will not be to strip assets by putting profitability over long-term survival of the firm. Etisalat, owing to its position in the industry, will need help at least for two years. That means, it may not have to pay dividends, to its investors.
  • Reduce product cost which can be attributed to the loss of more than one million subscribers in Q1 2017. Etisalat Nigeria which has one-third of MTN Nigeria subscriber base, lost nearly the same number of subscribers as MTN in Q1 2017 according to data from NCC (Nigerian Communication Commission), the industry regulator. Massive price reduction will help it tame the exodus. Etisalat, with the best QoS, cannot afford to be losing more subscribers compared to either Glo or Airtel which individually has millions of more subscribers than it. You cannot have the best service and yet be losing more customers. The simple reason is that the service is no more affordable, especially in a country on recession..
  • Pioneer new sectors  like AgTech to expand revenue sources. The reality is that pursuing and doing what MTN and Glo are doing will not help Etisalat in the short-term because the competitors enjoy better economies of scale. So discovering and focusing on new markets will be strategic for it to differentiate itself in the market.
  • List in the Nigerian Stock Exchange and work to find capital to repay the loan. It will be a very challenging one but Etisalat may not have a lot of options. For the fact that its major shareholder, largely abandoned it for less than $600 million, is not a good sign. It does imply that they could leave so much on the table for such an amount. (Etisalat Nigeria had noted that it had paid a huge part of the $1.2 billion loan.)
  • Plan for a sale once all the debt issues are managed and curtailed. The  fact is that Nigeria cannot accommodate #4 operator which is way behind unless that operator has capital to spend heavily to entice new customers.Where it becomes clear after two years that it is not making progress, the firm should put itself for sale. Glo remains a strategic partner that can help absorb it. It may not be all-cash-deal, of total buyout, but something closer to a merger of two un-equals since Glo may not have the cash to buy outright..