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User Manual: The Early Stage Startups I Want To Hear About Most in 2017 and 2018

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About KEC Ventures

We are a team of early-stage investors based in New York City. We invest in information technology startups that are pursuing business models with the potential to transform the way business is done in their market. In such startups, we generally invest in the first institutional Seed Round or, less frequently, we will invest in the Series A round of financing. Often, but not always, we act as the lead investor. On rare occasions, we might invest earlier than this when we meet a founder pursuing a vision that we believe in. Currently, we focus on investing in startups based in the United States or Canada. Rarely, we may invest in a startup based in Israel but that is in the process of establishing a presence in the United States.

On our team at KEC Ventures, I have been largely focused on finding and meeting the founders that we can become most excited about. I will continue to maintain that focus over the course of 2017 and 2018.

Here are some notes for the founders of the startups I am most eager to meet.

Connecting With Me

If you know someone who knows me, an introduction would help. If you do not, never hesitate to communicate with me directly. I am easy to reach on the major social networking platforms. Also, I hold regular and frequent office hours at various co-working spaces in New York City. Some allow non-members to sign-up and attend.

The best time to start communicating with me is at least 6–9 months before you believe you will raise a round in which KEC Ventures might invest because I believe it is important to build trust before entering into the kind of working relationship that exists between startup founders and their early stage investors.

That also gives me sufficient time to understand the problem you are solving, so that if we invest, we are doing so with conviction. Time enables me to become a more effective advocate on the startup’s behalf when my colleagues and I have discussions about making an investment.

Communicating With Me

If we are not meeting through an introduction, I will respond quickest to founders who get straight to the point, and explain why we should meet in 250–400 words in their first email to me.

I try my best to respond. However, depending on what else I have going on, I may not respond if I feel the startup is outside KEC Ventures’ areas of interest and that the founder could have easily found that out before emailing me. Please follow up with me once or twice if you believe I have made a mistake.

If you are not connecting with me or anyone else at KEC ventures through a warm intro, you can email me at: brian@kecventures.com. For your subject line use; Pitch: {insert name of your startup}. This way I can easily filter my inbox for these emails when I review them each week.

Characteristics I Look For in Founders, and Teams

I look for teams in which the founders have known one another for a considerable amount of time prior to launching their startup. I look for teams in which the level of trust and respect between the co-founders is high. I look for teams that will not have difficulty attracting other great people to join the startup. I look for founders who inspire confidence and loyalty from others because they are good at what they do, the kind of people I could picture myself working for.

I look for founders for whom solving the problem that their startup is solving has become their life’s mission and they plan to solve that problem with or without help from outside investors. I look for founders who have an unconventional opinion about the market opportunity they are pursuing, and can explain why their position is correct with evidence which investors can analyze independently.

At the outset I look for teams that can focus on building a simple product that their initial customers love, and who can focus on a niche within which to launch their product. I look for teams that are judicious and frugal in how they deploy the startup’s resources.

I look for founders who value teamwork, and who can become great leaders if they desire to do so. I value transparency, honesty, and openness. I value self-awareness. I like people who are determined and tenacious, who do not give up just because the going gets uncomfortable and things seem bleak.

I look for founders who have a hard time doing something simply because it is what someone else expects them to do. I look for founders who are not afraid to be different.

I like founders who marry a strong technical background with a deep understanding of  the important role marketing and sales will play in determining the success of their startup.

Characteristics I Look For In Markets

I look for large markets that could ultimately be served by the startup’s product, even though the initial target might be a small portion of the whole. I look for customers capable of and willing to pay for the product, and who are looking for and eager to find a solution to their problem.

I look for markets in which the pain is acute because the problem suppresses customers’ profits significantly, or because the problem makes users less happy than they could be.

If currently the addressable market is between $1B and $10B, I want to see evidence that it is growing quickly enough to support the startup’s future goals, and the competition that I assume will quickly follow if the team is successful.

In certain markets where I believe there are invisible barriers to innovation, I look for industry expertise on the founding team.

If your team is based outside one of the first- or second-tier cities for startups, it helps a lot if I can drive, take a train, or take a direct flight from NYC or Newark to come and meet you.

Characteristics I look For In Business Models

I look for products and business models that:

  • will benefit from network effects as time progresses,
  • can scale efficiently and quickly, and
  • can eventually benefit from an economic moat.

If you have the time you can read my work on economic moats here in order to understand what I will be thinking about as I conduct my independent analysis of your startup.

The Themes I Am Focused On

Notes:

  1. My mental model of how our team functions is akin to how a soccer team functions, or how an athletic relay team functions. We take a team-first approach – it matters more that you communicate with one of us, and less on who specifically you communicate with. In turn, we will make sure that the right people on our team collaborate with a startup’s founders as we conduct our due diligence.
  2. These themes cut across different industries and sectors. That is a deliberate choice. Once you meet one of us, you’ll understand how we think about this.
  3. The technology sector evolves constantly. Accordingly, our team’s interests might ebb and flow in response. The themes I have described below should serve as a rough guide to how I think about the universe of startups in which we wish to invest.
  4. Ideally, a startup raising its first institutional seed round should have raised less than $1.5M? or so prior to the round in which KEC Ventures would be investing. The Series A rounds in which we invest will tend to fall close to the “small end” of the Series A continuum.

I am currently interested in hearing about:

  • Marketplaces: Platforms that enable the participants in large, global markets to interact with one another in ways that reduce waste or create new, untapped opportunities.
  • Interconnectivity: Platforms that enable large numbers of different types of connected devices, machines, apps, and websites to communicate with one another seamlessly, and with the people managing or using them, within a secure environment.
  • Data & Analytics: Platforms or applications that help people or other machines to manage, analyze, interpret, make decisions, and take actions based on vast and growing troves of centralized or decentralized data.
  • Effectiveness & Happiness: Products that enable people to accomplish more at work, or to become happier outside work. Products that help large enterprises and other types of businesses and organizations to grow or function more effectively.
  • Distribution: Products that make it easier to create, manage, distribute, and consume existing and emerging forms of digital media and content.
  • Asset Management: Technologies for managing different forms of enterprise, business, or individual assets. Technologies for managing different forms of enterprise, business, or individual risk.
  • Other: New, and as-yet unknown technologies and innovations founders are building to solve problems that exist only because no one else has developed a solution.

Some, but not all, of the markets that fall within these themes include artificial intelligence – including all its existing and potential applications in different industries, software-as-a-service for enterprises – I am especially interested in products that help SMBs accomplish much more for a relatively small investment, virtual and augmented reality, financial technology, insurance technology, educational technology and healthcare technology – where the founders discover a business model that addresses the concerns venture capitalists typically express about those markets.

Things I am Not Interested In

  1. Exploding rounds: An exploding round comes with a caveat like “Seed round in ground-breaking tech startup closing in 1 week!” I do not like exploding rounds, not even exploding rounds that are being led by a name-brand VC. I need time to do my own homework.
  2. Meetings led by an advisor: I prefer my first few interactions with a startup to be with the team of co-founders, not with an advisor. It is okay for an introduction to come from an advisor, but I do not like to have advisors or mentors micro-manage my interactions with startup founders. That does not inspire confidence.
  3. Lack of control over core technologies: I try to avoid situations in which the startup has a product that has launched to the public, but the startup’s team has no primary responsibility for actually building the core product.
  4. Founders who will not share bad news: I only want to work with founders who will not hide bad news until it is too late for investors to do anything that might help the startup make a course-correction. I absolutely want to hear about difficulties, challenges, and problems. I expect the good news, but I think we have an obligation to try to fix the bad stuff before it becomes unfixable.
  5. Buzzwords: I do not believe in buzzword investing. I focus first on understanding the problem the startup has set out to solve. Only after I understand that do I concern myself with the specific technology or business model being employed to accomplish the founders’ goals.
  6. Obfuscation: “Trust me. Our algorithm is so complex and sophisticated that there’s no way you could possibly understand it.” Don’t say something like that. I’m wiling to learn, and I need to understand the basics of how your product works.

My Commitment to Startup Founders

  1. I believe in Gil Dibner’s VC Code of Conduct, and will adhere to it in my interactions with founders.
  2. Given that we approach conversations with founders from the perspective of a potential lead investor, we always try to move as fast as we can to get to an answer without being sloppy about our due diligence. I wrote this guide so that founders can help us speed the due diligence process along.
  3. Other founders tell us they appreciate our team’s transparency about our due diligence process. We know founders’ time is invaluable, and we do not want to waste it if the probability that we’ll make an investment is nonexistent.

Zenvus to Participate in IoT Forum Africa 2017 in South Africa

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The Internet of Things, is the next big wave in technology, with repercussions across the business spectrum. By connecting everyday devices to the internet the Internet of Things opens up a host of new opportunities and challenges for companies, governments and consumers.

The IoT has the potential to solve many of the issues the African continent is currently facing. And many African countries have already embarked on the IoT journey. Zenvus is leading Africa in the AgTech sector.

The potential is limitless. As technology advances and encroaches upon most people’s day-to-day lives in some shape or form, people can expect more IoT enabled solutions that address the unique issues facing Africa.

 There is no question: the IoT is coming to Africa and African businesses cannot ignore it.

IoT Forum Africa 2017 will bring together senior IT executives, service providers, developers and CxOs from diverse fields, with representation from healthcare, manufacturing, energy, utilities, rail, transport and retail to name a few. Zenvus is one of those firms joining others in South Africa.

Event holds March 29-30 2017.

Make Your Business Cloud Comfortable

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Editor’s Note: This was written by Akin Banuso, Country Manager, Dell Nigeria

Anyone who’s been paying close attention to the cloud industry is likely to be both intrigued and excited by the various opportunities it opens up. Since early last year, many have stated that a hybrid cloud approach is the industry end-state and despite some resisting this viewpoint initially, it’s at the centre of all cloud conversations today.

This will be the year when the hybrid cloud truly becomes the prevailing approach for most organisations. It is going to have a substantial positive effect on businesses, regardless of the vertical, the cloud providers, and the overall approach to how cloud is addressed in enterprises of all sizes across the board.

Over the course of the year ahead, there are a few key cloud trends that will be front and centre of cloud development. Firstly, enlightened cloud advocates have believed that the world is moving toward hybrid cloud for quite some time and it’s great to see others starting to sing the same tune. The debate between public or private cloud has diminished and now, the question is not if it will happen, but rather when and how fast companies will reach the hybrid cloud end-state. This is being confirmed by customers as a recent survey of midsized organisations worldwide found more than half of them used more than one type of cloud in 2015.

Also, businesses will become cloud-comfortable as Hybrid cloud adoption is being driven by greater understanding of workload management and the principle of becoming “cloud-comfortable”. This shouldn’t come as a shock – especially as previous barriers or impediments to cloud adoption, such as costs, control, complexity, and security, are coming down. As a result, businesses’ comfort levels with the cloud are continuing to increase and more IT organisations are confidently deploying cloud environments in-house. After initially over-indexing on public cloud and realising it was neither as cheap nor always as simple or secure as promised, many IT leaders are finally beginning to strike the right balance. As they become cloud-comfortable, they will have even higher expectations in terms of integrated manageability and cloud management, across clouds of all types, will continue to be a hot topic among CIOs.

No doubts, cost remains one of the largest barriers to adopting and implementing cloud – a fact attested to by many organisations. As they explore hybrid cloud options, businesses become increasingly aware of the total cost of ownership and lifecycle management costs. They want the right cloud infrastructure at the right cost with the right characteristics.

While on the journey to find the model that fits perfectly with their business, many realise the limitations and costs of their existing public-cloud-only models. This has generated demand for new cloud financing options – ones that address how to use the cloud now and how to use it in the future. As a result the conversation will likely change from wanting the cloud to seamlessly run specific applications to how a cloud infrastructure can enable an organisation to achieve its business goals.

There are a few ways to make cloud easier for customers, particularly for those that are already becoming more cloud comfortable. For example, IT leaders can offer line-of-business owners a simple catalogue of their most popular offerings (e.g., the creation of a certain number of mail and messaging inboxes). If a test-and-development team wants to rapidly create and test a cloud-based application, a pre-catalogued compute and storage resource pool could be offered, preventing the engineers from having to go to a public cloud and do this in a shadow IT form. With a catalogue of offerings IT leaders or DevOps managers can assess how much a solution will cost and the assets available for usage when either deploying a cloud infrastructure on their own or with the help of deployment services.

One thing that is certain: These developments should be less about the IT components and more about the application or business outcome and from there the necessary infrastructure can be chosen. In essence, businesses should not begin with the infrastructure, drop the app on top and trying attempt to realise the desired outcome. To be successful, it is necessary to start with the end in mind – what the business is trying to achieve and what outcome is being driven. Private cloud becomes much easier when customers know what they want to achieve and then match their needs with the infrastructure and services best-suited to realise their goals.

In summary, tremendous changes are on the horizon for cloud computing – ones that will ultimately benefit businesses and organisations that rely on it as their core IT delivery mechanism. Not all businesses walk the same path, whether it be with cloud financing, types of deployment, or differences in overall objectives. However, a few things are pretty clear; one choice does not fit all, it’s no longer a conversation of public vs. private cloud rather it’s about positive disruption and innovation.

Five Key Things Every Entrepreneur Needs

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Amid the release of new data* on American small businesses revealing that that the economic outlook among U.S. small business owners—down nearly 2 points year-over-year—had finally stabilized after a 6-month decline, there’s cause for entrepreneurs to be optimistic for this New Year ahead.

“Whether or not that outlook begins to uptick not only depends upon how agile, adaptable, creative and resourceful entrepreneurs can be in planning for, or reacting to, market conditions, revenue and brand-building opportunities and other key concerns, but also how well they maintain a forward-thinking mindset,” says serial entrepreneur Brian Greenberg (bio below).

Towards this end, Greenberg asserts that tomorrow’s smart and successful entrepreneur will have their bases well-covered on these fronts in particular. Let me know if you would like the byline formatted article of this and/or an interview with Greenberg, as I would be happy to facilitate.

1. Transparency. Operating with transparency used to be a luxury versus a necessity but, now, it’s quite mandatory. Millennials in particular, who wield a tremendous amount of influence and purchasing power, make buying decisions based largely on the provenance, manufacturing processes and overall business practices of a particular company. Because millennials are now the largest population in the U.S., to say that transparency will drive how businesses are perceived is an understatement at best. However, the good news is that establishing and maintaining transparency doesn’t have to be difficult. Simply communicating regularly with honesty and unequivocally holding yourself, your staff and your company accountable will go a long way toward fostering good will with not only consumers and prospects, but also with vendors, strategic partners and your industry at large.

2. Loyalty. It used to be that only airlines had “loyalty” programs. Now, everybody from giant corporations like Pepsi Co. to mom and pop corner coffee shops have some sort of loyalty program. And, rightfully so. Every industry faces new competition on a daily basis and customers are understandably price sensitive, often buying from whoever has the best sale or perks. However, what loyalty programs really come down to is creating that coveted repeat customer. For instance, airlines offering free first class upgrades or hotels upgrading size of the room for elite travelers often creates an allegiance that trumps price point.  This principle can be applied in every business.  If you’re a service company and a client is at the end of their agreement, offer a specific service at a discount or another deliverable with a high perceived value. Those who do business online can easily build an awards program that fosters a faithful following.

3. Crowdfunding. The ugly truth is if you need a loan, chances are extremely high you won’t be able to get one. In fact, the recent small business study also revealed that the majority—a full 61%–of those who tried to get a favorable loan were unable to do so. Venture capital and private equity funding is equally difficult to come by, if not more. While some types of capital are actually easier to procure, the interest rates are usually more aggressive, often prohibitively so. Instead, focus on crowdfunding and non-traditional lenders such as Bond Street, Kabbage and Deal Struck. According to Massolution’s 2015CF–Crowdfunding Industry Report, global crowdfunding was anticipated to be over $34 billion. A revenue source of that size is simply too big to ignore and not tap into.

4. Pay-for-Play Social Media. Facebook was among the first to implement the “pay-for-play” model by removing organic reach and focusing on paid advertisement.  Since being acquired by Facebook, Instagram is destined to follow.  Pinterest and Twitter are also both currently growing into their pay-for-play systems and will likely make it difficult for pure organic reach as well.  Unfortunately, this means entrepreneurs will need to increase their social media budget. However, Facebook’s paid ads have been shown to reach a significantly greater percentage of users than organic posts, making paid ads well worth the investment. However, social media shouldn’t only be leveraged as a form of advertising. Rather, social media is an ideal way to handle customer service in such a way that not only improves marketplace loyalty but also your company’s transparency endeavor.

5. Instant Gratification. Simply put, if you don’t offer some form of instant gratification your prospective customer will likely go somewhere that does. This truth is particularly problematic for businesses that require information from customers, such as insurance or financial services. Having prospects fill out contact request forms to be contacted later on for products or services is becoming less and less effective in the “Age of Impatience.” To be competitive, you need to deliver to the customer instantaneously in some way, whether that be with the provision of information they are seeking or other deliverable that will satiate them in the moment and keep them interested for a longer term.  Even just offering quicker and more efficient processes in dealing or transacting with your company is certainly a form of instant gratification. At every available touchpoint, strive to impress the customer—an incredibly effective way of evoking that gratified feeling.

No matter what industry you’re in or the type of business you run, you can still make a profit no matter what the current economic outlook happens to be. That begins with giving customers what they want, how they want it and in a way that’s more sensitive to marketplace vs. company needs. The above tools will put your business well on its way to doing exactly that, possibly making 2016 your most successful year yet.

San Diego-based expert Brian Greenberg is a multi-faceted entrepreneur who has founded and now spearheads multiple online businesses. He currently co-owns and operates three entrepreneurial companies with his father, Elliott Greenberg, which have each flourished for over 10 years: www.WholesaleJanitorialSupply.com, www.TouchFreeConcepts.com andwww.TrueBlueLifeInsurance.com.