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By Using US Companies, Some African Startups Are Expanding Their Markets

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The company pitched itself on its site thus:

 

At 2CO we have helped over 100,000 customers launch a business on-line. Whether you are selling hosting services, your grandmother’s favorite cookies, handmade crafts for extra income or software that you have being developing in your garage, 2CO can help put your business on the map. 2CO’s payment and e-commerce services help you accept payments from a variety of credit and alternative payment types and we help you manage fraud and credit card security so that your customers will keep coming back for many happy returns. With over 10 years experience in e-commerce payments, 2CO is a trusted partner to help you reach your business goals. Come grow with us!

 

It is an American company with office in Ohio. But look at this website, Ticket4u.co.ke. Notice that 2CO is an authorized  retailer for this site: “2Checkout.com is an authorized retailer for goods and services  provided by Tickets4U”

 

There is a new business emerging now in Africa. High volume websites bring US  companies to help them collect their money. They are not depending on the debit card operations that are presently being offered by many African banks. And this service seems to be cheap and affordable.

 

So, next time you are thinking of how to collect money from your international customers, you can look for US companies that can help you do that. At the end of the month, they will send you Western Union. After all, that is how Google pays for AdSense in East Africa right now.

Why Apple Rules – Take Ideas And Polish Them. Apple iCloud Begins Another Battle With Google. Tekedia Calls The Winner

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We all wrote about the Apple iOS and Google Android warfare that is brooding in the tablet world. We all wrote how Apple is losing market share to Android. Yet, we also acknowledge how difficult it would be for any company to dislodge Apple from the top seat of coolness and class. Apple products are legendary and they do great stuffs.

But as we look at iCould from Apple, it is obvious that another war has started. Apple has taken an idea that existed for ages and just polished it and made it better. That is the Apple way of doing things. And they seemed to have nailed this. They put a lot of emphasis on the customer interface and Apple is way ahead of the curve.

Tekedia thinks that within 8 months, many will think that Apple is a pioneer in this iCloud category  of business. The tech ecosystem business is very competitive. Dell, HP, and Intel, besides the usual Amazon are all competing for the soul of cloud. Intel wants to lock customers to the x86 architecture and the cloud is a good way of doing that.

But why should a hardware company like Apple even compete with a software/online company like Google? Google is expected to own this turf, but Apple is certainly amorphous. You do not know what shape it has. It comes online it will rule just as it has ruled over the hardware world.

This business is going to be about user interface and anyone that figures that out will win. The likes of HP and Dell will go for scale while Apple will look for the cool simple and ergonomically redesigned user feel that separates it from others. That is what will win this game for them, as always.

Apple is coming up with incremental innovation. They have done it right now in the cloud through the iCloud. They have redesigned the MobileMe and lumped it within the iCloud. The iTunes Match is an unbelievably understanding of the customer needs. It helps automate the process through which users can get all their music from any service in one place. This has value because no one wants to have that music scattered all over the place.

As our Founder wrote in Harvard Business Review on why Apple wins by focusing on customer perception, we are seeing how Apple model is going beyond the expectation of customers to meeting what they are not even imagining. He described as meeting the Perception – giving you what you did not even know you needed! Who knew about iPod before you saw one? Apple is razor focused on customer and that user interface is legendary.  It takes customer very seriously.

While expectation can help you stay in the game, top firms meet the perception of customers. Perception is the king of business. Unfortunately, few firms get to that level. Perception is providing to customers what they never expected or imagined they needed. But the day they see the product or service, they will embrace it en mass.

 

Apple plays at this level. Did you think you “needed” an iPad before you saw one? Apple provides products that exceed expectation; customers rarely ask for them. They just arrived and we all embraced them. Why did Verizon reject the iPhone? There was nothing to benchmark iPhone with. Products that create a new category do not need focus groups or surveys during development because those insights make no sense. Unless the product is ready, many customers cannot imagine it.

 

But we need to say that Apple has lost one big game though it is still making a comeback. The Mac vs. Windows war was won by Microsoft. Though Apple controls all the design side of its business – it makes it software and hardware, finding how to win in the desktop market remains tough. It is scratching market share, but it is not a winner there. It competitors focus on one area and partners for other areas. Microsoft is a software company and depends on Dell, HP, Intel, etc to get the PC running.

So, now the iCloud has opened another battle ground, we cannot give it to Apple by default. We will have to wait to see how this plays out to know the winner. But from the business model of Apple where it looks at premium for its hardware, the business of the web does not have that structure. To store your music in cloud, all you care is the best in cost. Why will it not be free to start with? So Google that users armies of open developers could offer a better cost advantage than Apple that creates all internally. But we have to see who wins this thing.

This game is still playing out, but we think it is one Google will do better than Apple. So, we give Google the cloud over Apple because Google has a higher competence in this area. Google after all is born in the web and they must figure out how to win there.

Kenya’s King of Ticketing – Ticket4u, Now Accepting Events for Free

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Tickets4U is East Africa’s premier ticketing portal.

 

You got an event? Need to securely receive payments for it? Then why not host it on our website… for FREE! It is a paradigm in event management has just been unveiled in Africa

 

Tickets4U has been set up to enable Kenyans of all walks of life to be able to publicize, manage and sell tickets to their events:

  • Easily
  • Cost Effectively
  • Securely
  • With as much Social Buzz around their event as possible

 

The whole idea is to leverage social media to enable event organisers to use  Tickets4u to easily market their events further afield; making use of their social connections on Twitter, FaceBook, etc to “get the word out there”.

 

This firm is an initiative of Intrepid Data Systems Ltd, a top notch web design and systems development firm based in Nairobi, Kenya and iPay Ltd, Kenya’s premier online payment processing gateway, that offers you multiple channels of receiving payments.

 

Got an event? Need to securely receive payments for it? Then why not host it  Tickets4u ... all for FREE!

 

 

Global Redesign by Algorithms, Knowledge and Information

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The world is being redesigned. Information and communication technologies are changing the structure and composition of global commerce and industry. This is a new economy anchored on the powers of microprocessors.

 

Today, the classical economics theories of factors of production and comparative advantages of nations are still relevant. However, a new concept has evolved to diminish their impacts in international market.

 

As we globalize and Internet penetrates across the world, factors of production can be fused with ease using technology in what I will call ‘knowledge cluster’. That has been the business philosophy of outsourcing. You can buy any knowledge irrespective of distance and integrate it locally in your process.

 

Likewise, the sources of fund have become global and local capital is not that very important. So, local unavailability of capital may not be a limitation to a bright business idea.

 

If you are looking for labor, you can easily access a pool anywhere on earth through the internet. Land has since diminished to be a major factor in location and localization of firms since many firms are knowledge firms and do not need land to exist.

 

Salesforce displaced GM in the Dow Jones Industrial Average. Google has since disrupted old established industries, primarily by competing with Algorithms, Knowledge, and Information (AKI). It matters not they may not have large land mass. With AKI, they can win any battle because that is what matters.

 

Algorithm provides the intellectual base to compete. Information helps firms to stay focused on what customers want, especially in web based firms. The algorithms provide the means to process the information. When the information is available, knowledge is built to develop strategies in the market place.

 

Today, we have grid computing and cloud businesses and progressively transitioning to physical asset-less enterprises. Certainly, we will still have businesses that support the computer powers that power firms, but it is possible that major firms can exist virtually in this age.

 

This observation advances the notion made in old classical economics theories. For the fact that the world is more accessible, the notion of comparative advantage while important is not potent as it used to be. In the old days when some of the theories were formulated, manufacturing dominated with minimal service industry.

 

Instead of obsession on comparative advantage, firms must focus on core competence. The latter is internal while the former in most cases is external. You do not have to focus on making chocolate because your country produces cocoa, but you must develop a better production system that makes your chocolate production lean and nimble to be competitive, irrespective of your location.

 

In all these dynamics, what is changing the concepts is knowledge as a factor of production. Knowledge redesigns the mix and opens up new issues in business strategy and marketing.

 

Without being a knowledge economy, Angola cannot focus on developing oil drilling technologies despite the need for it. Whereas Japan could develop the technologies and sell to them, though, it has minimal local needs for those technologies. As Japan modernizes its technologies, it understands that its competition is not coming from Angola, but say Germany.

 

So, it is important to understand that some of the theories developed in the agrarian and industrial age are not relevant today. The textbooks must be modernized and students must be brought up to date accordingly.

 

Competition today has assumed more amorphous forms owing to the drastic impacts of technology in shaping the tastes of consumers. And one thing that is central to this taste is information.

 

This information changes everything. Unlike the saying: ‘you cannot eat your cake and have it’; I know that information is non-rival. In other words, the consumption of information does not exclude another person from consuming it. That you read a story online does not prevent another person from reading it.

 

This concept is a key fundamental change to the old marketing and sales strategies. When you sell your cocoa to one customer, it prevents you from selling the same cocoa to another customer. But in this area, that whole concept has since been diminished.

 

A newspaper can make its online content free and anyone can read it. While not selling it directly, someone reading that article brings revenue through a third party arrangement based on how many people visit that site. The focus is to get more people to consume more information on the site because it creates value for them.

 

But there is another caveat to this: why information is non-rival, it has time content. That is why information is physical since it costs something to produce it. In other words, information is not free and it has an element of time. Think about it: does it matter today if a newspaper has a heading that says: Obama wins the Presidency.

 

Sure, that information is not useful because it is not timely. This becomes more interesting when you trade on stocks. A piece of information can make someone rich (say, insider trading) and that is why SEC will pursue people that partake in insider trading because the value of that information becomes so useful than when it is in public domain. The difference between the same information is time. When everyone has the information, it becomes less valuable. This clearly shows the physical nature of information as it can lose value with time.

 

As technologies transform the global economy, knowledge will become so important. After all, this is a knowledge century. The transformative value of commercial assets which for some firms is information will continue to change marketing and competitive strategies. Understanding these changes will make a firm adapt, evolve and survive this innovation economy.

 

LinkedIn For LinkedOut – Be Careful With New Social Network Stocks

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On the first day or even hours  it went public, Linkedin soared. Many jumped in thinking that this company could be the next Google. Of course, Tekedia was clear that Linkedin is worth just $50 or less and not the $100 it once traded. The reality is that Linkedin is normalizing after the early noise.

 

So if you have followed the euphoria  and bought at the high of $100, you will be in red now. The stock is down to less than $80. Of course, nothing says that it will not go up or even come down more. But before you decide to go long or get out before you get burnt, read the following facts:

 

  • 30 million shares were exchanged in the first day it hit the stock exchange

  • There were 7.8m shares. This implies that each of them traded about 4 times that day

  • The big boys in the high frequency trading room just came to work that day, buying and selling. At the end, they got out

  • Who are holding the stocks? The individual mom and dad investors.

  • Most have lost at least $20 so far

 

Be careful when someone tells you that Facebook is worth more than Boeing, Ford and those iconic companies. It could be, but it can also fizzle out in days. Just ask MySpace what happened after 2006. Buying these social media company stocks is not what you do and go home and sleep.You need to be alert as the market is very disruptive.