Customer engagement Archives

Open Letter to Herbert Wigwe, Access Bank’s CEO, Staff: Why My Accounts Should Be Whitelisted

May 5, 2020 | by Mutiu Iyanda | 5

Since February 2020, I have been having issues with my saving and current accounts. The first issue was the inability to send and receive money. The second issue was the inability to use digital platforms such as USSD for transactions.…

How To Shape Customers into The Best Brand Ambassadors

September 30, 2019 | by Chinedu Junior Ihekwoaba | 0

Customers are very tricky nowadays, so it takes a lot to satisfy them. With the latest technologies, customers can order for the goods they need from a mobile device which will be delivered to their doorstep at the fastest possible…