Nigeria’s Tizeti has unveiled an unlimited voice service app. The differentiator ahead of WhatsApp which offers the same service is this: “Unlike WhatsApp, WifiCall subscribers can call any phone number in the world, using their data package”. These companies are simply bringing my prediction that immersive connectivity is coming very fast in Africa well on track: yes 2022.
Nigerian ISP leader Tizeti has launched an unlimited voice service app for Android and iOS mobile devices – WifiCall.ng. Targeted at both individuals and businesses, users will be able to make and receive crystal clear, unlimited voice calls to anywhere in the world via IP phones or web portal. The new product from Tizeti will be rolled out for Nigerian mobile phone numbers initially and subscribers with a +234 line will be able to use the service from anywhere in the world.
Built by the Tizeti team to tackle the issue of expensive phone calls on the continent, WifiCall is a first for not only the Nigerian ISP space but the African ISP space, providing users with a versatile, user-friendly interface, giving them access to a modern version of the “yellow pages”. Implementation of the WifiCall platform is expected to reduce calling costs for businesses by 30-50%, with monthly subscriptions starting from N6,000 [$16.67] a month.
Unlike WhatsApp, WifiCall subscribers can call any phone number in the world, using their data package. For businesses WifiCall allows ease of a variety of client services and internal communications.
Key product features for the WiFiCall app include
Personalised digital receptionist messages for multi-line requirements whereby companies can create and manage queues
One click phone number search + search engine of business phone numbers
Subscribers can select their own number
Multi-user sub-account management with ability to top up online and allocate call credits to users.
Management of users within a calling space
The service comes with a number of additional innovative features, such as allowing mobile users to place calls directly from Twitter by tweeting phone numbers to @wificallng while on the social network, a feature developed with SMEs in mind, so they can provide seamless customer service. Looking to make sure tech platforms can build services around the WifiCall product, developers will have access to the API suite within the platform, to tailor product-based solutions for businesses. This extends past the wide variety of features already on offer across web and mobile including the ability to top-up credit online, allocate call credit to multiple users as well as create digital receptionists and queues.
From press statement