Dear Medcera Users,
Some users may be experiencing issues depending on where they are in Africa. We have noted that under some networks, the user experience may be degraded. Our engineers are aware and are working to handle the problem.
The problem is this: if your network is slow, and the latency falls outside our server response time, you would see error [some do experience html server error feedback]. On Monday, we will default assuming the slowest possible network to avoid the issue. I apologize for the quality issue.
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We remain fanatically committed to deliver the best experience. Today, we received this from a medical doctor:
“Whao, what a fantastic and innovative platform .I am quite greatly impressed” – Dr […]
We are seeking his permission to use his full name.
Medcera is under consideration to power a national electronic health record system. We understand the expectation and the quality level even in very poor networks. We have a 24/7 support.
If you have any issue during usage or registration or simply any concern, email support@medcera.com. My colleagues will respond. Thank you; please sign-up at login.medcera.com
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