Nigeria’s GTBank Secret Winning Formula

Nigeria’s GTBank Secret Winning Formula
Bottomline: In this piece, I explain the secret winning formula of GTBank. Any bank can mimic that formula for similar results. An eminent banking institution in Nigeria, GTBank leads the industry with 40.2% cost-to-income ratio. Across many industry metrics, GTBank is leading or among the top three in the nation. But GTBank did not start like this. It used to be just like other banks.┬áSomething happened about 12 years ago when it began a redesigning process. It introduced a critical enabler which has changed it and made its technology investment to become industry-leading in terms of efficiency and value derivable.…
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