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On Entrepreneurship and Leadership: Why Empathy is a Key Resource In Crisis Management

On Entrepreneurship and Leadership: Why Empathy is a Key Resource In Crisis Management

I usually say this at every opportunity I get to do so, entrepreneurship could pass as the 8th wonder of the world — it is greater than Science, greater than Art and greater than the combination of Science and Art.

Leadership and Management are the Powerhouse of Entrepreneurship. These two cannot be taught or read to understanding; they must be lived, usually in the hard way.

What else one requires — other than the creative and analytical mind– to become an entrepreneur cannot be determined in advance.

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I also believe if you claim to own or manage a business, and you’ve never had any course to consider escaping to the farthest East, to get respite in the tiniest hole of the mount Himalayas, it could be because you’ve yet to enter into the heart of business. So you could pass as a neophyte.

We belong in a race where the employee-welfare craze has grown so loud and deafening that we can hardly hear when the leader is screaming, ‘’I’m dying with a fever!’’ We seem to have lost a good touch with empathy. Employers have their source of trauma too, and employees’ welfare constitutes a small proportion of it.

Business owners and managers have much bigger problems to contend with – first is the invisible hands that are capable of disrupting the whole economic construct of a nation or worse still the world, second is the stifling competition for survival in the corporate ecosystem and then follows some disgruntled and disloyal employees or colleagues.

Imagine the CEO in the depth of an economic crisis. He takes on the lot of a sailor in the middle of a big storm. During the storm, the survival of the people aboard the ship must be the priority. Since many lives depend on the safety of each of the individuals on board, much more lives depend on the sailor. The sailor then carries the weight of the world on his shoulder, possibly seeking some divine interventions.

During the storm, the employee should uphold the moral responsibility of empathising with and staying loyal to their employer. How to achieve this? The employee should ask; what’s my employer’s mission? What’s my role within the mission? And how can I seize the moment to prove or reinforce my integrity. The employer should however endeavour to earn this in advance.

The storm will definitely come with heavy rains but the earth will be restored in a delightful apparition and the crops shall grow again in manifold. And when the sun cast its ray on the earth as the greenies blossoms again, the employer must give way to every member of the team to relish the moment. Even the seemingly least regarded member of the team should not be deprived the sense of belonging now. Together, we beat the storm!

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