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Ojulari Unveils $60bn Investment Plan for NNPC, Promises a Turnaround After Years of Losses and Mismanagement Under Kyari

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Barely weeks into his appointment, the new Group Chief Executive Officer of the Nigerian National Petroleum Company Limited (NNPC Ltd.), Bashir Ojulari, is already sketching out what could be the most transformative roadmap in the company’s troubled history. In a town hall meeting with NNPC staff in Abuja, Ojulari pledged to attract $60 billion in investments into Nigeria’s oil and gas sector by 2030, with $30 billion projected within the next three years.

The plan, which is seen as more than a mere vision statement, is expected to mark a departure from the failed promises of his predecessor, Mele Kyari, who repeatedly faced criticism for presiding through sharp operational decline, prolonged financial losses, and widespread opacity in the management of the state-run company.

“We stand at the gateway of a new era, one that demands courage, professionalism, and a relentless drive for excellence,” Ojulari declared. “Now is the time to turn our transformation promise into performance.”

Ojulari’s vow to reform NNPC Ltd. comes against a backdrop of mounting public frustration over years of operational inefficiency and financial bleeding under Kyari. Despite the company’s transition into a limited liability company in 2021, NNPC continued to underperform financially.

While Kyari occasionally declared paper profits, a closer look at the books often revealed creative accounting and heavy reliance on forex revaluations rather than real operational growth. Independent analysts and civil society organizations consistently challenged these declarations, citing discrepancies in subsidy payments, unpaid dividends to the federation account, and bloated overheads that consumed potential earnings.

In fact, under Kyari’s leadership, NNPC was widely viewed as a fiscal black hole—one that gulped billions in oil revenues with very little accountability or reinvestment. The years 2021 through 2023 saw the company struggle to meet its cash call obligations to joint venture partners, while fuel imports drained foreign reserves, often under controversial opaque subsidy arrangements.

The losses were staggering. NNPC’s financial statements prior to its 2021 transformation showed the company posting losses for several years, including a historic N803 billion loss in 2018. Even when reforms were introduced, they did little to address systemic corruption, political interference, and a lack of performance metrics. Kyari, critics argued, had allowed the transformation agenda to drift into a public relations campaign rather than enforce real structural reform.

Ojulari now carries the burden of rewriting that legacy.

Scaling Crude Production: A Recovery Plan or Wishful Thinking?

Ojulari aims to push Nigeria’s crude oil production beyond 2 million barrels per day (bpd) by 2027, with an even more ambitious goal of 3 million bpd by 2030. It is a tall order in an environment where oil theft, pipeline vandalism, and declining foreign investments have kept production levels below 1.5 million bpd for much of the past three years.

For many industry watchers, these figures represent a statement of intent rather than a forecast. But Ojulari insists the targets are achievable with the right performance culture, renewed partnerships, and operational discipline.

“The difference this time will be execution,” he said while promising a corporate restructuring that places agility, data, and accountability at the center of operations.

Ojulari also outlined a target to grow domestic refining capacity to 200,000 bpd by 2027, with the goal of hitting 500,000 bpd by 2030. The logic is that without functioning refineries, Nigeria will continue to burn its oil wealth importing refined fuel at a premium, an economic paradox that has endured for decades.

Past administrations, including Kyari’s, made repeated commitments to fix the country’s refineries in Port Harcourt, Kaduna, and Warri. Yet those facilities remained dysfunctional, often guzzling public funds through “turnaround maintenance” contracts with no tangible outcomes.

Ojulari’s plan signals a new approach, one that emphasizes performance contracts, public-private partnerships, and independent value assessments for every project.

“The targets we’ve set are indicators of hope, jobs, industrial growth, and energy security for millions of Nigerians,” Ojulari said.

The new GCEO projects that gas production will rise to 10 billion cubic feet per day (bcf/d) by 2027 and reach 12 bcf/d by 2030. These figures align with Nigeria’s Decade of Gas initiative but also reflect Ojulari’s understanding of the global energy transition, where gas will remain critical in the shift from fossil fuels to cleaner alternatives.

For years, Nigeria has underutilized its vast gas reserves. While export projects like NLNG flourished, domestic utilization for power, cooking, and industry lagged behind. Ojulari says his strategy will reverse this trend, especially by improving pipeline infrastructure and removing bottlenecks that discourage private sector participation.

Building a Performance-Driven Culture

Ojulari’s transformation pitch goes beyond figures. He is promising to overhaul NNPC’s corporate culture—something critics say was sorely lacking under Kyari. According to him, the company will embrace a robust performance management framework, emphasize independent data assessments, and empower staff to lead with integrity.

“Transparency and accountability will be our anchors,” he said, adding that partnerships going forward must be aligned with value creation and shared prosperity.

Ojulari’s appointment by President Bola Tinubu on April 2, 2025, came after a boardroom purge that swept out Kyari and board chairman Pius Akinyelure, among others. It was a clean break meant to signal a new direction for the state oil giant, which continues to play an outsized role in Nigeria’s economy, accounting for over 80 percent of government export revenues.

Before joining NNPC, Ojulari built a distinguished career at Shell and later moved to the private sector, where he gained a reputation for investment strategy and operational efficiency. Analysts say his success at NNPC will depend not only on his vision but also on his ability to resist political pressures and enforce corporate discipline.

While the new CEO’s vision is plausible, energy experts note that the challenge isn’t just about targets, it’s about turning NNPC Ltd. into the kind of organization where performance, not proximity to power, drives decision-making.

First Holdco Doubles Profit, Surpasses N3tn in Earnings for 2024 as Otedola Ups Stake

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First Holdco Plc closed 2024 on a triumphant note, posting a pre-tax profit of N781.88 billion, more than double the figure recorded the previous year, as strong growth in interest and non-interest income pushed gross earnings to N3.213 trillion.

The group’s audited financial results for the year ended December 31, 2024, show an after-tax profit of N663.49 billion, up 115.12% year-on-year, with the Board recommending a final dividend of 60 kobo per share—bringing the total payout to N25.13 billion, a jump from N14.36 billion in 2023.

Backed by an aggressive loan book expansion and significant investment in securities, First Holdco delivered one of the strongest performances among Nigerian financial institutions, with return on equity and earnings per share also rising sharply.

Otedola Tightens Grip

One of the year’s major developments was billionaire investor Femi Otedola’s move to double down on his stake in the bank. Otedola now controls 4.23 billion shares—up 108.83% from 2.03 billion in 2023—giving him 11.8% of the group’s outstanding 35.9 billion shares.

This deepened ownership positions him as the largest single shareholder, fueling market speculation over his long-term strategy.

Interest Income Drives the Numbers

The lifeblood of First Holdco’s 2024 financial story was interest income, which soared 156% to N2.397 trillion, accounting for about 75% of total gross earnings, up from 60% in 2023.

Much of this growth stemmed from a rise in loans and advances to customers and financial institutions, which contributed over 64% of the interest income. A significant part of the remaining interest came from investments in securities, which jumped 134% year-on-year to N6.54 trillion, now representing a quarter of the group’s total assets.

Loan book growth was also impressive. Loans and advances to customers rose 43.5%, reaching N8.768 trillion, accounting for 45% of the group’s balance sheet.

But this growth came at a cost: interest expenses nearly doubled to N996.12 billion, driven mainly by the cost of deposits. Customer and institutional deposits surged 61.03% to N17.171 trillion, making up over 75% of the group’s total assets.

Despite impairment charges of N426.29 billion, of which N341 billion was provisioned for customer loans, net interest income after impairments still rose a staggering 203.4% to N975.02 billion.

Trading and Commissions Fuel Growth

Non-interest income held its weight in the performance story. Net fees and commissions rose 31% to N244.89 billion, with electronic banking, credit-related, and transfer fees each contributing over N46 billion.

On the trading side, First Holdco raked in N549.99 billion in gains from financial instruments measured at fair value (FVTPL), contributing 17% to gross earnings.

Windfall Levy Hits Tax Line Amid Recapitalization Push

Not all was rosy, though. Tax expenses nearly tripled to N132.98 billion, largely due to a N33.49 billion windfall levy spanning 2023 to 2025. The impact of this special tax, while heavy, did little to dent the group’s profit trajectory.

The Central Bank of Nigeria’s recapitalization directive is still in play, but First Holdco has already begun shoring up its buffers. It launched a N149 billion rights issue in November 2024, part of efforts to meet the February 2026 deadline for new minimum capital thresholds.

Despite strong earnings and retained profits, now at N1.116 trillion, up 89.54%—the group’s share capital and premium remain unchanged at N251.34 billion, underscoring the urgency of its ongoing capital raise campaign.

On the Nigerian Exchange, the company’s stock closed at N24.60 as of April 17, 2025—a 12.3% decline year-to-date, despite the stellar numbers. Market analysts point to profit-taking and macroeconomic headwinds as reasons for the muted investor response.

Still, with total assets up 56.6% to N26.524 trillion, shareholders’ equity up 60% to N2.795 trillion, and cash and bank balances crossing N4.4 trillion, the group’s fundamentals remain solid.

What lies ahead? Analysts believe the group’s ability to sustain asset quality amid rapid loan growth and high-interest costs will be crucial in sustaining its revenue momentum. Meanwhile, all eyes will focus on how quickly it wraps up its capital raise—and whether Otedola plans another surprise move in 2025.

Stripe’s Customer-Centric Leadership Approach: How Customer Feedback Fuels Innovation

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Stripe, one of the world’s leading fintech companies, has undoubtedly built its success on a foundation of relentless drive and constant innovation.

Leveraging innovative revenue-generation models, expanding into untapped markets, overcoming regulatory challenges, and fostering employee satisfaction are just some of Stripe’s success stories. The company’s success story is one of adaptability, innovation, resilience, and ambition.

The company set out with a simple but powerful mission to increase the GDP of the internet, since then, it has grown into a global payments’ infrastructure giant, powering online transactions for millions of businesses. This has seen it earn a spot in Fortune 500 companies.

Amidst the numerous approaches and strategies that have transformed the company into one of the most successful fintech giants in the world, one of Stripe’s secret sauces of success, is its customer-centric leadership approach.

At the heart of its leadership philosophy lies a commitment to regularly ask customers for candid feedback, which it uses as a catalyst for product innovation and strategic decisions.

The company’s co-founder Patrick Collison, disclosed that, every week, a customer joins for the first 30 minutes of the company’s management team meeting to share candid feedback.

In a post made on X, he wrote,

“Every other week, we have a customer join for the first 30 minutes of our management team meeting: they share their candid feedback, and ~40 leaders from across Stripe listen. Even though we already have a lot of customer feedback mechanisms, it somehow always spurs new thoughts and investigations.”

This initiative as described by Collison, exemplifies Stripe’s belief that direct customer engagement is a catalyst for innovation, even in a company already rich with feedback mechanisms.

Why It Matters: The Power of Direct Feedback

Stripe already employs numerous feedback mechanisms user surveys, Net Promoter Score (NPS) tracking, customer support interactions, and product usage analytics. Yet, its co-founder Collison notes that these biweekly customer sessions “somehow always spur new thoughts and investigations.”

This suggests that direct, human-to-human interaction offers unique value that complements quantitative data.

Here’s why this practice is transformative:

Unfiltered Insights Reveal Hidden Pain Points:

Customers often articulate challenges or desires in ways that structured feedback channels miss. These qualitative insights can uncover blind spots and inspire solutions that data alone might not reveal.

Humanizing the Customer Experience:

Hearing a customer’s story complete with their frustrations, successes, and aspirations puts a human face on abstract metrics. This emotional connection motivates leaders to prioritize user-centric solutions, fostering empathy across the organization.

Cross-Functional Alignment:

With leaders from diverse functions in the room, feedback is interpreted through multiple lenses product design, technical feasibility, customer support, and market strategy. This ensures that solutions are holistic and aligned with Stripe’s broader goals, reducing siloed thinking.

Sparking Innovation:

The candid nature of these sessions often challenges assumptions and prompts “what if” questions. A single customer’s feedback might inspire a new feature, a streamlined onboarding process, or a rethinking of how Stripe serves a specific industry vertical. Collison’s observation that these sessions “always spur new thoughts” underscores their role as a creative catalyst.

Reinforcing a Customer-Obsessed Culture:

By dedicating time in high-level meetings to customers, Stripe signals that user feedback is a top priority. This practice sets a tone for the entire organization, encouraging employees at all levels to stay attuned to customer needs.

Impact of Feedback on Stripe’s Growth and Innovation

Stripe’s customer feedback practice has played a significant role in its evolution from a niche payment processor founded in 2010 to a global fintech giant valued at $65 billion (as of its 2023 funding round). By embedding customer voices into its leadership process, Stripe has driven innovation, enhanced its product offerings, and maintained a competitive edge in a crowded market.

Here’s how this approach has fueled its success:

Product Innovation: Direct feedback has likely contributed to Stripe’s expansive product suite, which now includes Stripe Connect, Billing, Radar (fraud prevention), and Treasury. For instance, a customer’s frustration with cross-border payments might have informed enhancements to Stripe’s global payout capabilities, which support over 135 currencies. These sessions ensure Stripe’s roadmap aligns with real-world needs, keeping its offerings relevant and cutting-edge.

Customer Retention and Trust: By acting on feedback, Stripe strengthens relationships with its users. Businesses rely on Stripe for mission-critical payment infrastructure and addressing their pain points such as simplifying integrations or improving API reliability—builds trust. Stripe’s ability to process payments for 100,000+ businesses, including giants like Amazon and Shopify, reflects this trust.

Market Adaptability: The biweekly sessions help Stripe stay agile in a dynamic fintech landscape. Feedback from diverse customers spanning industries like e-commerce, SaaS, and nonprofits enables Stripe to anticipate trends and adapt quickly. For example, insights from early-stage startups might have informed Stripe Atlas, a tool launched to help entrepreneurs incorporate globally.

Operational Improvements: Feedback often highlights operational inefficiencies, such as confusing documentation or slow support responses. By addressing these, Stripe enhances the user experience, which is critical in a market where competitors like PayPal, Square, and Adyen vie for market share.

Cultural Cohesion: The practice reinforces Stripe’s customer-obsessed ethos, aligning its 7,000+ employees (as of 2023) around a shared mission. This cultural strength drives employee engagement and attracts top talent, further fueling innovation.

Conclusion

Stripe’s practice of embedding feedback into its management meetings is a powerful embodiment of its customer-centric leadership. Prioritizing direct, candid feedback, uncovers hidden insights, fosters empathy, and sparks innovation that drives the company’s product evolution and market leadership.

This approach has helped Stripe grow from a small startup to a fintech titan, processing hundreds of billions in payments annually for businesses worldwide. As Collison notes, these sessions consistently inspire new ideas, ensuring Stripe remains agile, responsive, and relentlessly focused on delivering value to its customers.

Netflix Soars with $10.5 Billion Q1 2025 Revenue

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Netflix, the global streaming juggernaut, delivered a stellar first quarter in 2025, reporting $10.5 billion in revenue, a robust 13% increase from the previous year, driven by strategic price hikes and a powerhouse slate of programming, including the breakout UK series Adolescence.

The company’s earnings surged 25% to $6.61 per share, handily beating Wall Street’s expectations. With a commanding audience of over 700 million viewers worldwide, Netflix showcased its financial might, posting a 31.7% operating margin and $3.3 billion in operating income, a 27% leap that underscores its disciplined spending and growing profitability.

“We’re focused on delivering value to our members while strengthening our financial foundation,” co-Chief Executive Officer Greg Peters declared.

Netflix is moving away from subscriber counts to emphasize revenue, profit, and margins, signaling a mature phase of growth that prioritizes extracting value from its vast user base through price adjustments, an expanding ad-supported tier, and innovative content strategies.

Netflix’s Q1 2025 performance marks a high note in its evolution from a scrappy disruptor to a global entertainment behemoth. The $10.5 billion revenue, up from $9.3 billion in Q1 2024, underlines the success of recent price increases rolled out in markets like the U.S., France, and Nigeria, alongside a diverse content lineup resonating across 190 countries.

Operating income climbed 27% to $3.3 billion, surpassing forecasts of $3 billion, while the operating margin hit 31.7%, more than three percentage points above Netflix’s own projections.

The earnings per share of $6.61, a 25% jump from last year, exceeded analysts’ estimates, sending Netflix’s stock upward in after-hours trading. The company’s financial health is seen as a testament to its ability to balance blockbuster investments, $17 billion annually on content, with operational efficiency. Hits like Adolescence, a gritty UK drama that captivated audiences, alongside localized content in markets like Japan and India, underscore Netflix’s knack for crafting globally appealing stories while catering to regional tastes.

“Our content strategy is firing on all cylinders,” Peters told analysts, pointing to the company’s ability to “deliver joy to members worldwide.”

However, the company announced it will no longer disclose quarterly subscriber additions or losses, a metric that once dominated investor scrutiny. After a record-breaking 2024, when Netflix added 18.9 million subscribers in its final quarter, the company is bracing for slower growth in 2025, particularly in the U.S., where price hikes have tested consumer tolerance. Instead of chasing subscriber numbers, Netflix is doubling down on traditional financial metrics—revenue, profit, and margins—to signal a mature business focused on maximizing value from its 700 million-strong viewer base.

This pivot reflects Netflix’s confidence in its market position and its ability to drive revenue through higher average revenue per user (ARPU). In July 2024, the company implemented price increases across key markets, following an earlier adjustment in April. In Nigeria, the Premium Plan surged 40% to N7,000 ($4.30) from N5,000 monthly, while the Standard Plan, popular for its HD quality and multi-screen options, rose 37.5% to N5,500. Similar hikes in France and the U.S. aim to boost ARPU, a critical lever as subscriber growth slows in saturated markets.

Netflix is also leaning into its ad-supported tier, launched in select markets and now a cornerstone of its growth strategy. With digital advertising projected to reach $200 billion globally, Netflix is testing new ad technologies to capture a larger share, competing with platforms like YouTube and Amazon’s Prime Video. The ad tier, offering lower-cost subscriptions, has gained traction, particularly among price-sensitive users, and is expected to drive incremental revenue without relying solely on subscription fees.

The company’s $17 billion content budget supports a sprawling pipeline, from tentpole films like The Electric State to localized series that deepen market penetration. Netflix’s data-driven approach, leveraging viewer insights to greenlight projects, ensures high engagement, with 90% of subscribers watching original content monthly. This global-local strategy, paired with investments in live events like sports and comedy specials, positions Netflix to maintain its cultural dominance even as competitors like Disney+ and Max vie for market share.

While Netflix’s Q1 results are a triumph, its aggressive price strategy carries risks. The back-to-back hikes in Nigeria, 37.5% for the Standard Plan and 40% for Premium within three months have tested subscriber loyalty in a market sensitive to cost increases. Similar sentiments in the U.S., where price adjustments have slowed subscriber growth, highlight the challenge of balancing profitability with affordability.

Peters acknowledged the delicate dance, stating, “We’re closely monitoring consumer sentiment to ensure our pricing aligns with the value we deliver.”

The ad-supported tier, priced lower than standard plans, aims to mitigate churn, but analysts believe its success hinges on delivering seamless user experiences and attracting advertisers.

Netflix’s Q1 success comes as the streaming wars intensify. Disney+ and Amazon’s Prime Video are ramping up ad-supported offerings, while HBO’s Max invests in prestige dramas to challenge Netflix’s dominance. However, Netflix’s scale, 700 million viewers, and a $300 billion market cap give it a formidable edge. Its ad-tier, still in early stages, is poised to capitalize on the shift of ad dollars from linear TV to streaming, with Netflix projecting 50 million ad-tier users by 2026. Innovations like interactive ads and shoppable content, tested in markets like Canada, could further differentiate its platform.

“They Don’t Have To Listen To Us Anymore,” Eric Schmidt Sounds Alarm Over AI Self-Evolution

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Former Google CEO Eric Schmidt has raised fresh concerns over the trajectory of artificial intelligence (AI), warning that machines are evolving at a pace that could soon outstrip human oversight.

Speaking at an event hosted by the Special Competitive Studies Project, a think tank he founded, Schmidt described a world where AI systems are no longer reliant on human intervention to improve or operate. His warning comes as fears over AI safety and governance continue to escalate across the globe.

“The computers are now doing self-improvement. They’re learning how to plan, and they don’t have to listen to us anymore,” Schmidt said.

He referred to the process as recursive self-improvement — a point at which AI systems begin generating hypotheses, testing them through robotic labs, and refining their capabilities autonomously.

Schmidt’s remarks form part of a broader chorus of concern among industry leaders and technologists who fear that, in the absence of meaningful regulation, AI could spiral beyond human control. Tesla and SpaceX CEO Elon Musk, who also co-founded OpenAI before stepping away, has been one of the most vocal figures warning about the existential risks posed by artificial general intelligence. Musk has repeatedly likened the rapid pace of AI development to “summoning the demon,” and in recent months, reiterated that AI represents a fundamental threat to humanity’s survival if not properly governed.

Schmidt, who served as Google’s CEO from 2001 to 2011 and later as executive chairman until 2017, pointed out that tools like ChatGPT, Claude, Gemini, and Deepseek — all of which are already being used for advanced tasks such as coding and scientific research, were never explicitly trained for those purposes, yet are delivering results that rival and even surpass human capabilities in some fields.

“We believed AI was under-hyped, not over-hyped,” he said, highlighting that within a year, these systems may replace the vast majority of programmers and outperform leading mathematicians.

What makes these developments even more troubling, Schmidt suggested, is the weakening of safety measures in some of the latest iterations of AI tools. OpenAI’s forthcoming GPT-4 successor, known internally as o3, is rumored to come with reduced guardrails compared to earlier models. Experts have flagged this shift as potentially dangerous, as it increases the risk of AI producing misleading, toxic, or manipulative outputs without adequate human control.

While the capabilities of AI are expanding at breakneck speed, the same cannot be said for regulation. Despite repeated calls from figures like Schmidt, Musk, and other tech leaders, governments around the world have yet to develop a coherent framework to manage the risks. The United States, in particular, has no comprehensive national AI policy. Congress has held hearings, and the White House has issued executive orders, but meaningful legislation remains absent — leaving critical questions about accountability, transparency, and safety unanswered.

This vacuum in regulatory preparedness is perhaps the most pressing concern. Schmidt also warned that the U.S. risks being left behind by geopolitical rivals like China, which are investing heavily in AI while simultaneously advancing strategic control over their energy and industrial policies.

Testifying before the U.S. House Committee on Energy and Commerce, Schmidt said the energy demand associated with AI is another overlooked crisis-in-waiting.

“People were planning 10-gigawatt data centers,” he said. “The average nuclear plant in the US is just one gigawatt.”

The implication: AI’s hunger for computational power could overwhelm the current energy grid, unless immediate reforms are made to boost capacity, including investment in both renewable and non-renewable sources.

He further argued that open-source AI models pose national security threats if not carefully monitored, stressing that the absence of regulatory oversight opens the door for hostile use, data manipulation, and misinformation at scale.

And yet, even in his warning, Schmidt noted that AI still fundamentally depends on high-quality data and human decision-making.

“The scientists are in charge, and AI is helping them — that is the right order,” he said.

But how long that order holds remains a question. There is concern that if AI systems continue to evolve in the shadows of regulatory inaction, the very scientists in charge today may be watching from the sidelines tomorrow.

Against this backdrop, many believe that the promise and peril of AI are growing in tandem. And with no clear-cut plan for regulation, the world may be racing toward a future it still doesn’t fully understand — or control.