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World Pharmacists Day- What Nigerian Pharmacists Can Bring To The Table

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“Safe and effective medicines for all” is the theme of this year’s World Pharmacists Day. (25th September 2019).The theme aims to promote pharmacists’ crucial role in safeguarding patient safety through improving medicines use and reducing medication errors.

“Pharmacists use their broad knowledge and unique expertise to ensure that people get the best from their medicines. We ensure access to medicines and their appropriate use, improve adherence, coordinate care transitions and so much more. Today, more than ever, pharmacists are charged with the responsibility to ensure that when a patient uses a medicine, it will not cause harm”, says FIP President Dominique Jordan.

I believe Nigerian pharmacists are better placed to safeguard patient safety through medicines optimisation and patient centered care. I have observed that this service tends to be lacking in our primary and secondary care facilities because there is a lack of multidisciplinary team approach in some settings. We need to start having these conversations and change the status quo.We need to embrace integrated healthcare. A lot of patients using clinical facilities, do not come in contact with a pharmacist, they do not get their medicines reconciled or reviewed, resulting to exposure to adverse drug-drug interactions and lack of concordance.

As long as we still have some clinicians in Nigeria diagnosing, prescribing, dispensing medication and ‘hiding’ the name of the medicine from the patient; duplication of therapy, adverse drug reactions and drug-drug interactions are inevitable.

Patients have the right to know the medicines they are taking to help achieve concordance and prevent medication errors and overdose.

Pharmacists led medicines review, reconciliation/ optimisation prevents medication errors & adverse drug reactions.

Medicines reconciliation is a process whereby patient’s medicines are reconciled as they move between different stages of healthcare, from primary – secondary care interface. Pharmacists are better placed and equipped to complete the medicines reconciliation process.

Pharmacist led medication review tends to be more in-depth ,capturing all the essence of patient centred care as it offers more time for the patient to ask medicines related questions which enhances concordance.

Medication reviews are needed to highlight issues of blood monitoring, therapeutic drug monitoring for medicines that require special monitoring; like methotrexate, diuretics, digoxin etc.

According to the Royal Pharmaceutical Society ‘Medicines optimisation represents that step change. It is a patient-focused approach to getting the best from investment in and use of medicines that requires a holistic approach, an enhanced level of patient centered professionalism, and partnership between clinical professionals and a patient’.

I believe medicines optimisation is about ensuring that patients receive the right kind of medication at the right time. It focuses on making patients get the best out of their medicines. Evidence has shown that a good number of medicines prescribed end up not being taken due to lack of concordance and compliance.

My experience with patient returned medication has shown that patients who do not understand the rationale for prescribed medication are more likely not to use the medication. Also medication used for preventative measures are at a higher risk of non-compliance as patients do not appreciate the benefits of taking such medication.

The gains of patient centered care cannot be overemphasised, all medical needs have to be tailored to the individual patient, considering their personal circumstances, other co-morbidities, and sometimes frailty comes into consideration for some elderly patients as well.

 In some clinical settings, a lot of patients do not know what regular medicines they are taking or the reason why it has been prescribed, their indication or side effects to expect and they have never had their medication reviewed by a pharmacist since their long term condition was diagnosed.

Part of the role of the pharmacist in a clinical setting is to complete medicines reconciliation and medication reviews especially for patients taking regular medication for long term condition like Hypertension, Diabetes, Arthritis, Asthma etc.We need to create the enabling environment for this to be achieved.

For instance, a patent living in Kaduna with a history of hypertension, takes antihypertensive –Calcium channel blocker (CCB) – amlodipine tablets prescribed by his local doctor.

Patient travels to Lagos on official assignment and falls ill, patient gets admitted to a hospital ,diagnosed with very high blood pressure(HBP), patient receives treatment and gets discharged with three other medicines which includes another –CCB-Nifedipine , without being asked about his past medication history  or told what medicines  to stop /continue.

Patient continues to take two CCB –nifedipine and amlodipine at the same time and suffers hypotension (low blood pressure), which makes his condition worse. Patient is re-admitted to hospital in Kaduna, his medication is reviewed by a pharmacist, and he is told to stop Nifedipine and continue taking only Amlodipne.

 Learning points- We need to utilise the expertise of pharmacists in all clinical settings.

A medication reconciliation process with a pharmacist during the hospital admission/discharge process in Lagos could have prevented the hypotension resulting from a duplication of therapy.

Evidence has shown that when patients understand the side effects of the medication they take, they are more likely to comply with the dosage regimen.

The gains of patient centered care cannot be overemphasized; all medical needs have to be tailored to the individual patient, considering their personal circumstance. Pharmacists are better placed to undertake this piece of work.

In the course of completing a medication review with one of my patients, It came to light why patient’s chronic obstructive pulmonary disease (COPD) was not well managed .This patient happened to be visually impaired and was unable to read the small typed instructions on the dispensing label and so assumed tiotropium capsules needed to be swallowed whole and not inserted into the inhalation device. After I offered education, guidance and support to this patient, the patient was able to use her inhaler as intended and her COPD symptoms were well controlled eventually. In this case a possible COPD exacerbation or even hospital admission/death was prevented.

Medication reviews are needed to highlight issues of blood monitoring, therapeutic drug monitoring for medicines that require special monitoring; like methotrexate, diuretics, digoxin etc.Annual blood tests are routinely checked because if dosage regimens are not adjusted or vital blood checks are not made, this may lead to increased harm to the patient or even death.

As we work towards achieving SDG3 and universal health coverage in Nigeria,

The following simple steps could help reduce the risk of medication errors and medicines related deaths in Nigeria:

  • We have to develop and implement a nationwide strategy which will bring about the desired change in the healthcare system.
  • We need to optimise integrated healthcare and patient centred care using a multidisciplinary team approach.
  • We need to begin to put the patient at the centre of care and utilise the pharmacists expertise and input if we must provide safe and effective medicines for all

The Ministry of health needs to develop and enforce policies around medicines reconciliation and medication reviews especially for patients with long term conditions who need regular medication to improve their quality of life and increase life expectancy and they must ensure that the ‘drug experts’ are given the opportunity to bring their expertise to the table.

Nigerian Clinicians need to work together to ensure adequate measures are put in place and everyone contributes their own quota towards effective healthcare delivery.

The role of the pharmacist in medicines optimisation and patient centred care cannot be overemphasized.

The author

A Platform Model for Scaling the Igbo Apprentice System

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The Igbo Apprenticeship scheme is a laudable one which helped the Igbo race survive the harsh conditions of the civil war, which saw them lose all their investments, as they were forced to survive on 20 pounds irrespective of their net worth before the ugly episode.

The Apprenticeship scheme is a major factor in the South East having the least poverty rate in Nigeria despite a major absence of critical economic infrastructure to support wealth creation. Most Igbo billionaires and multimillionaires today were products of apprenticeship, and have today become economic champions controlling several aspects of trade and commerce, not just in Nigeria, but the rest of Africa and in the developed world.

In a rapidly changing world where e-commerce has disrupted traditional markets and other digital technologies, revolutionizing industries, the Igbo Apprenticeship model should be transformed to enable it scale at a higher pedestal, creating more value.

Nigerian State Governments and the private sector should establish a partnership where selected young people will be taught modern skills which are relevant to business transformation. After they have undergone tutelage in emotional intelligence, sales and marketing both with digital and offline techniques, agility, design thinking, business intelligence, etc, they will now be deployed to various organizations to serve them through application of their learnt skills.

After they have served those companies for seven years and acquired domain knowledge of the industries they operate in, the CEOs of the companies can now empower those employees who would like to become entrepreneurs of their own, in the line of their business with seed capital to start up, and a network-building on the existing enterprise ( i.e. the platform network model where they will establish businesses which will run on their former company’s infrastructure), creating a win win situation for everyone while reducing poverty.

If this model is adopted across the other geopolitical zones, it will unlock entrepreneurial sustainability and create national prosperity increasing the Gross Domestic Product of Nigeria.

“The most human security secure geo-political zone [in Nigeria] is the South-East” – United Nations

The Major Defect in Igbo Apprenticeship System!

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As we examine a new application nexus of the Igbo Apprenticeship system, postulated by Dr. Olumide Odeyemi, I note one area which makes the system defective in modern capitalism. Largely, the present model of the system is ineffective and could be updated to be relevant in the new age of commerce and industry. Keep reading!

The soul of the Igbo Apprenticeship System could be likened to the U.S. Federal Reserve which largely works to keep the U.S. dollars stable (by reducing inflation) and maximize employment through interest rates. So, the Reserve has defined main focus areas even though it can use its systems to do other things. Consequently, the U.S. Congress uses those two main factors to ascertain the effectiveness of the Reserve policy. For the Igbo Apprenticeship System, the main focus is to prevent poverty by mass-scaling opportunities for everyone, and not building conglomerates!

So, you have a scenario where a man (trading in a city) goes to his village, picks 3 boys who might have lost their fathers, and decides to ensure they have meaningful lives despite the tragedies that befell them. Those boys serve him for some years, and one afternoon, he invites his kinsmen, friends, business partners and everyone as he “settles” them.

This settlement is simply dividing his market share among these boys. In other words, assume he holds 3% in that specific market, by the time he is done, he might be holding only 2%, releasing 1% to the boys. For him, the growth of his company is not what matters – it is that “his boys” do well. Then, he does not stop there, he begins to send the boys opportunities, making sure they are able to thrive independently. No Western textbook teaches that!

Yes, under Western education, we focus on the accumulation of market share. That is what business schools teach us – and what business, in the Western world, is all about. Come up with ideas and win more market shares. But the Igbo Apprenticeship System is not designed to maximize market share. Rather, it is structured to ensure everyone is just fine. This is the reason you enter into a community, everyone is doing well but no one is an iroko tree. 

When a child is born, he belongs to the community. That is why Igbos name their kids “Nwaoha” [the child of the community]. The parents are agents to bring children into the world; the communities have duties to ensure the children thrive.

So, under Igbo Apprenticeship System, you see men who could have built massive assets and empires dividing their acquired market shares for over four decades, happily. That is why you will not see any big conglomerate in Aba, Onisha etc because the Igbo Apprenticeship System is not designed to have one iroko but many trees in the forest!

From the continental and global levels, Igbo Apprenticeship System is defective.But from the community level, it is perfect. There is no beggar in my village in Ovim (Abia State) because there is always help. But those helps come by relinquishing market shares by market leaders even as they fund their future competitors.

Largely, the more you look into the system with Adam Smith economics, the more it looks extremely troubling. But if you look at it with “Igbo Umunneoma” economics, you will marvel what men and women have invented to avoid extreme poverty and inequalities in communities. [Umunneoma means good brethren]

As Elizabeth Warren, Joe Biden and other U.S. Presidential aspirants speak out over inequalities as digital conglomerates rake all the values while others struggle, the Igbo Apprenticeship System is the most advanced system that is engineered to reduce mass-scaled inequality. But do not expect Amazon, Google, and Facebook to give out market share to competitors, and even fund them.

Yet, from America, they need to understand that some people are already practicing what they hope to happen. If they follow that redesign, the U.S. will become a nation of mass-micro-entities with limited conglomerates. That means, no company will have massive scale to deal with big challenges at the upstream level since accumulated capabilities will be largely downstream.

I will be speaking this October in Nnamdi Azikiwe University, Awka, and I will be looking at a new leadership nexus by examining present market mechanics, human society and culture. A Harvard professor will score the Igbo Apprenticeship System poorly because its market system works against the typical drivers in fixing market frictions: launch, scale, and dominate. 

But the 200 CEOs who recently signed to upgrade corporate missions – “purpose of a corporation”- is coming back to a purpose Africans have been practicing for centuries – with solid results of better wellbeing in communities. Yes, humane leadership that seeks for the rise of all over just a few is African, even though everyone is running for the western system because they have convinced us that our system is defective!

Sure, we can improve this system to have it both ways by making sub-members of an apprenticeship hub to be in a cooperative that operates as a conglomerate. This is typical in Europe in entities like Frieslandcampina (makers of Peak Milk) which is owned by a cooperative of dairy farmers, yet structured to grow as a conglomerate. The daily farmers have a clear feeder system for their produce while the corporation works to maximize market share and profit globally.

 

Nigerian Igbos Run the Largest Business Incubation System in the world – TED Video

Grow Your Practice by Being Interested in Other People

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Building a successful career has shifted from just having the necessary skills.

If you have great skills and the right audience that needs it to make you great knows nothing about it, how does that help?

The solution is to cultivate the habit for and become viral in building professional relationships.

When building professional relationships or building professional connections, it’s important not to make the mistake of diverting from ‘connecting’ to ‘selling’ at the initial stage. It’s easier to connect with a stranger than to sell to a stranger.

In my practice, I have come to learn the importance of valuing people chiefly for who they are as individuals. The opposite of this is to engage people solely because there’s something you want to get from them.

When I started my career, one of my basic business priorities was to personally ‘connect’ with my clients. This saw me building relationships with customers. Being an amateur  professional or venturer then, I didn’t know much of what could result from that commitment, aside the innocent interest to be closer to my clients, beyond business dealings. Over the years, I have experienced viral instances  where my clients become actively involved in building for me huge customers network, offering ‘unsolicited’ referrals that fetches huge revenues. I refer to it as unsolicited because, at first, I was not expecting it nor was that part of the expected end product of my ‘strategy’.

So, it’s my customers who initially made me saw the huge potential of leveraging on my relationship with them to gain more business, increase performance and market share. I merely consolidated on the practice. I have been getting more business through referrals from my customers. I’d later learn that this practice has been very effective for modern businesses for a long time now.

What Do You Aim for When You Want to Connect With People?

Connecting with people means you are the one giving attention. Now, that is where the challenge lies. And the reason is simple: from infancy, we’re accustomed to expecting attention from others. We want to be seen, noticed, pampered, praised, fancied, and the list goes on. But when it’s about noticing others, it’s disgusting? And even when we seem to really ‘praise’ other people’s work or take notice of them, it’s an invitation for a quick payback from them. This makes it difficult for us to work on really building genuine connection with people.

Farther beyond this level is a deliberate commitment to having sincere interest in what the other person does. What is it about the person’s work, method, hobby, etc that’s exciting? Don’t you think it’s worth talking about? Instead of spending time, fruitlessly talking about what you can do or what you do, to a listener who’d rather wish he/she be  spared those details, why not spend the time discussing about the unique things (work, life, projects or hobby) of or about the person that’s interesting?

Practical Case

I had the pleasure of taking particular likeness for the paintings on the walls of an institution to which I was posted sometime ago. There was something about them which, although they were simple paintings, it however made them beautiful. When I got to meet the artist in person, it naturally happened that my conversation with him, initially centered on art (paintings  and drawings) which was his professional practice. As we went on talking, it naturally happened that we shared lots of common passion in music, entrepreneurship, social (community) services, etc. These other areas equally became subjects of our discussions then, and in subsequent interactions. We became very good friends and over time, executed projects which earned him and I professional accolades.

Notice that it all started because I took genuine interest and talked about things that matter to him. From there, we realized we share some common  passions. How would it have been if I had been telling him about me and what I do? Well, the same way you’d not be interested in a stranger telling you about themselves is the same way he’d have been disgusted by by disturbing his peace with tales of myself. But since I liked what he does and was telling him about himself, something he treasures, we readily connected.

How to Apply This in Your Career

Develop passion for taking an interest in the works of people in your field of interest/ Profession. Find time to discuss their works, achievements and projects. Lots of people want to talk about these things  with people they consider genuine. And it makes everyone happy to talk about what they cherish. Be the happy learner. Learn and don’t compromise trust. When at a future time you have need of professional assistance to accomplish an important project or to make a needful professional move, the ease with which you get the right ‘heads’ to work in your favor will be a well earned reward for your labor of building professional network and genuinely taking interest in those that will matter in your career.

Enough of blaming people or your family background as the cause of your not having the connections you need to help you in your career. Build it. Start by giving relevant attention and making useful contributions in people’s lives. And when you have firmly developed a thriving connection with an individual, that will be time to easily ‘sell’ to him/her.

Love is Good but Hate is Better

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Everyone talks about love and how much we need to cultivate a love for people of all races and ethnic groups so that the world can be a better place and we can all live in peace. That is all good and fine. But I think love is grossly overrated.

A lot of people do terrible things, in the name of love, to people they claim to love. The truth is true love is difficult to plant and even more difficult to cultivate because the conditions in our society are hostile towards that kind of love. And because, as everyone knows, love does fade. It is important to understand that it is far easier to plant and grow hate. Which is why this piece will suggest how hate can be used as a force for good and for progress.

Hate is a powerful emotion. It can start quickly and burn like wildfire. Hate is easy to find everywhere, both online and offline. It is seen in something as seemingly little as hate speech, to something as big as the different wars currently being fought across the world. But before you begin to think bad about this thing called hate, think of this: Hate is the reason some persons choose not to drink alcohol – they just can’t stand the taste! They hate it. Hate is also the reason men and women of integrity choose not to cheat or defraud others – they just can’t stand the thought of doing that to another person!

Since hate appears to be so abundant in our world, wouldn’t it be easier to achieve our goals of human progress if we all properly channeled that hate inside of us? What if we all grew that hate inside of us and directed it towards corruption, towards not getting along well with a fellow human, towards waste of our human and material resources on an individual and on a global scale, towards placing material gains over and above everything else? That would be a terribly good thing, all driven by that feeling we tend to deny is somewhere within us – hate.