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Toursom Is Leveraging Tech to Promote Nigerian Tourism

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Bright Odionye loves travelling and making each moment count on his trips which are budget friendly. An experience when saddled with planning a 5 day trip which wasn’t professionally handled by a tour guide led him to establish Toursom to help tourists plan their vacation across Nigeria at affordable rates.

The Travel and Tourism industry contributed 29 percent in world service exports as of June 2019 with $1.7 trillion as total export earnings from international tourism, creating 1 in 5 jobs within the past 5 years. According to the UNWTO and WTO. International tourist arrivals grew by 4 percent in Africa with Mauritius, Kenya, Egypt and South Africa as preferred destinations on the continent.

Nigeria is Africa and one of the world’s best kept tourism destinations. With fabled sites like Benin Moats and Sukur Hills which are UNESCO World Heritage Monuments, Oranmiyan Staff at Ile-Ife which answers requests within 21 days, Sungbo’s Eredo at Ijebu Ode, Ogbaukwu Cave in Owerre Ezukala  in Anambra, Obudu and Mambilla Plateau which are the coolest points in Nigeria amongst other amazing wonders, Nigeria has opportunities. However, due to lack of political will from the Federal and State Governments in fixing infrastructure to boost tourism, as an important solution to job creation for millions of unemployed Nigerians, the opportunities remain latent.

Due to the harsh economic situation in Nigeria, most Nigerians do not engage in leisure or tourism related activities to relax compared to their counterparts in developed countries. Also absence of accurate data by tourism promotion agencies of the government on tourism destinations has made an industry which ought to be generating millions of dollars in export earnings noncompetitive.

Toursom wants to promote a recreation and travel culture amongst Nigerians  by organizing weekend getaways, short vacations for groups and a micro savings culture which will help people to save towards their vacation. By leveraging technology, it wants to offer the best customer experience ahead of the competition by providing personalized services to suit its different clientele and hopes to be Africa’s leading vacation platform within 5 years from commencement.

How You Can Save Your Company

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“Third World problems require Third World approaches towards providing a solution”

That statement up there will help you as an entrepreneur to stay away from years of fruitlessness. This piece I’m going to analyze deeply will open your eyes to the skeleton of business and give you key insights on why you should either quit or start your company.

Firstly, this piece is directed at Africans and anyone who wants to do business in Africa. If you’re an aspiring entrepreneur or you’re already running a startup, then we need to take it from the scratch. This will be detailed.

  1. What is Africa?: Before you go into business, you need to make proper and detailed research because running a business is not the same as writing a final year project. Often times, I meet with acclaimed entrepreneurs and they haven’t understood what and how their ideas relate with Africa. You just have an idea and the next thing, you’re developing a solution for it.

I spent a year on research before creating a MVP (minimum viable product). This is not to boast and it could be way lesser for you, rather it is to cement the fact that you need to do your assignment on research and not build based on assumptions. I would not begin to explain on how you can weigh your idea if it’s reasonable from scratch but this is also another angle to do so.

So what is Africa really, let’s talk. My answer; AFRICA IS A THIRD WORLD CONTINENT.

The earlier you understand this, the better it is for you. Now, let’s move a bit further to more analysis on what is peculiar about Third World countries or a Third World continent. You may not like the fact, but I’m really sorry, I’m trying to save your company right here. The reason I decided to do this piece is because everyone is jumping into tech in the name of; the future is A I, Robotics and all.

While, it is true, it is also true that the future we’re talking about is 3 decades away at the least if we don’t get facts right. If we keep hallucinating about where we are. This is just a little bit of digression before I return to the main point and I’m going on these corners so you’d understand pure business.

Never at any point compare Africa to the western world. We are way behind them and I’m not being pessimistic, I am trying to save your company. I am not trying to make us look inferior, I am presenting the reality of our current state.

Let’s throw the dice and play the game. 

What can you say is peculiar about Third World countries?

Poverty!! Lack of development as well!!

What I’m trying to do is to give the breakdown for you. Now, let’s break this down a little bit further. I will take Nigeria as the case study seeing I reside in Nigeria. Nigeria is said to have over 180 million citizens, according to the national bureau of statistics. Let’s hold that to be very true.

We have over 60 percent of this population to be youths and the rest adults and youngsters. Quick digression again, can you remind me what your business idea is about? Oh good. I will use an example.

Going into edtech. We are in what we call the edtech boom. The system of education is so bad that it is one of the major causes of unemployment in Africa. Education in Nigeria has not incorporated technology which means someone else, a private body needs to step into the game seeing the government is pretty slow about this. Good idea right?

So we have a problem. The problem is we have about 80 million youths who are in Nigeria and over 14 million are unemployed. There’s a huge gap between the world of work and the youths so let’s provide a bridge right. Now here’s where the problem comes in. Stay with me. An entrepreneur who has done proper research will come up with accurate statistics.

Let’s analyze it;

  • There’s huge unemployment in Nigeria because of the wide gap between the world of work and youths.
  • Internet penetration is high in Nigeria with over 20 million active monthly Facebook users in Nigeria, over 14 million on YouTube, over 14 million on Instagram, over 7 million on Twitter. This “means” people are using the internet well.
  • Smartphone penetration is pretty high in Africa and by 2020 from statistics, African youths will be able to afford a smartphone and have access to the internet as well.
  • There are so many skills to learn in this century that can be learnt online.
  • Learning in universities is pretty expensive and cannot be easily affordable by all.

I have presented a problem right here and there’s a solution to these problems. An online platform for learning will be the perfect solution. It offers some concrete solutions

  • Convenience
  • Affordability
  • Ease of access to relevant courses
  • Flexibility in learning and easily updatable

From this pitch deck, we have a good business plan and we can start a business hoping we’d have millions of the youths who are online using the platform. Now, that’s where the problem is. You have provided a solution to the problem but it is entirely different from building a business around it. I will give insights to this later.

From this pitch deck, we can say the market size is about “10 million users”. However, it is not true if you look at your business plan from the angle of What is Africa? The real market size is less than 1 million people. Way less!!

The real problem is that while we say that the market is ripe, the people are not.

Understanding this as well will help you put your company in proper perspectives. Remember I am still explaining what Africa is, I have not begun analysing how to build a real business from a problem you’re solving. Solving a problem doesn’t make you a successful entrepreneur. Building a business around the problem you’re solving does and only a few know this.

Let’s quickly talk about E-commerce in Nigeria once again. We have seen major companies close down in the E-commerce line. The reason is not far-fetched, while we can bellow all around that the market is ripe, are the people itself ripe?

We are not. How many people trust online transactions? Our parents? Me? Don’t just talk about me because I have been disappointed three years ago and it was due to late delivery of a product I ordered for my bestie on her birthday which was delivered two weeks after the set date. Well, that was three years ago and I’ve never trusted the platform to the point of ordering from it. Forget about the company’s name. Let’s talk business, I’m not done.

Who do we blame? The company? Well, yes, true. However, I believe you’ve not forgotten that we have not forgotten that we are talking from the angle of Who is Africa. Africa is a Third World continent and go check, poverty ravages these countries that their road networks are really bad. Now that they have built an e-commerce platform as a solution, the real problem still lies in the fact that the customer base will reduce because of logistics issues due to the fact that this is Nigeria.

Did you look at it from this angle? You have solved the problem but we need to keep this solution running as a business, you need to reach 10 million customers monthly to meet your target so as to please investors but based on these setbacks because it is Nigeria, you can only reach 2 million customers, how do you get to 10 million customers?

If you cannot get to 10 million customers, how do you make the revenue of 10 million customers even while it’s just 2 million customers you have access to? Now, this is business but do you know?

I have so many issues to address which is why I need you to watch out for this space and you can reach out to me if you want to talk real business and need help (business deals only, not mentorship or free advice please).

I am not laying all these points to discourage you from starting a company, it is to open your eyes that there is more to running a business than solving a problem or using high tech. I’d still address why some tech start-ups are wasting their time running in Africa or how they can navigate with patience and still scale but let’s go to the next point.

What Characterizes Third World Countries?

If you’ve not accepted that we’re a Third World continent, then please stop reading. Go start your company anyways. For those who are still with me, let’s talk about what characterizes Third World countries and which businesses thrive.

Back to Nigeria as a case study, we have a huge population of the poor and middle class than the wealthy. I have no statistics for the numbers, forgive me but there’s a wide gap. If we have the middle class so much, what products or services do you think will sell?

Needs!! That’s all

  • Food
  • Clothes
  • Beverages
  • Children stuff
  • Transportation
  • Health

For these points mentioned, there’s the place it applies to the middle class and another for the high class.

When it comes to food, Nigerians will firstly go for need. Fine, let me say the majority of Nigerians which happens to be the larger number. We get food because we want to stay alive. This means that garri sales, rice sales, beans, yam, etc will never stop as long as Nigerians remain Nigerians.

We (the majority) do not care about pizza or cold stone. We care but we cannot afford it so it becomes a want. The need market is the largest market in Nigeria, and Africa. Go check.

If you open a store that you have Gelato for sale, you’d have customers but I bet you, you can never build a billion dollar company from it in Africa. I have not taken Gelato before and I hope one of you buy me one, but I feel it will be pretty expensive. The middle class can still afford pizza, cold stone. I think they make up the majority of the consumers.

What characterizes the African market? Have you made your research in line with your company? Don’t just build out of optimism, build out of data and facts. It’s good to build for the future, but if you don’t understand business, you might not be able to lead your “potential customers” from the past to the future. They’d forever remain in the past. You need to either bring the future to them or lead them to the future.

So when building a business, the safest businesses to build are Third World businesses. Businesses based on “Now Problems” and not future problems. You cannot be Elon Musk and survive in Africa.

I have been able to explain why you need to understand who Africa is and what characterizes Africa. I’d write another piece on how we can integrate tech appropriately into businesses in Africa.

2019 Businessperson of the Year – Air Peace’s Onyema Overtakes AfDB’s Adesina

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You cannot have enough of this village boy from Ovim, Abia State. Bear with him and keep sharing your precious time by reading him – thanks. So, I go now: I have started initial work on my Business Person of the Year for 2019. In 2018, Herbert Wigwe of Access Bank won the award, for orchestrating one of the finest deals in the Nigerian banking history, by swallowing Diamond Bank, for largely nothing.  

In 2019, I have come to admire the Chairman of Air Peace, Nigeria’s leading airline. Sir Allen Onyema occupies a very strategic position in the Nigerian economy because if supply chain & logistics is commerce, Nigeria runs on Air Peace.

His position has strengthened with his gesture of sending his planes to pick his fellow citizens who are planning to escape xenophobic attacks in South Africa. Sir Onyema offered to evacuate these Nigerian citizens and that process has started.  If you read carefully, he is acting like Nigeria to his fellow citizens. That is the zenith of a business mission.

Mazi Onyema gets extra 18 points in my excel and right now is leading with 11 points. The President of the African Development Bank (AfDB), Dr. Akinwumi Adesina, drops to second place. Mr. Adesina has impressed me by making agriculture a business through well crafted messaging and structural initiatives AfDB had undertaken under his leadership.

There are others. But who wins? We have three more months for this village boy to announce his 2019 Business Person of the Year.

What Great University Teachers Do and How the World Celebrates Them

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After years of graduation, many former students can still remember teachers who impacted their life with words of encouragement in and outside the classes. Such teachers are usually celebrated when opportunity arises.

This piece provides insights about two professors who have been making significant impact in Nigeria and outside the country in the last few years. Ayobami Ojebode and Ndubisi Ekekwe are two distinct professors from different fields contributing to personal and societal growth.

The duo share similar humble background. Professor Ayobami Ojebode grew up in Igboora, Oyo state, while Professor Ndubisi Ekekwe was born and bred at Ovim in Isuikwuato Local Council of Abia State. According to many sources, the two places are rural communities in Nigeria. While Professor Ojebode had a high affinity for English Language and literary studies during his childhood education, Professor Ekekwe developed interest in Integrated Sciences. These subjects eventually became the fulcrum of their professorial sojourns in arts and engineering respectively.

From personal life to the elevation of the society they found themselves, these great Nigerian professors have either undertaken greater ventures singlehandedly or in collaboration with their colleagues and students. After several weeks of mapping many sources, analysis shows that these professors are good in capitalizing on strengths of individuals and society as well as engaging in humour to diffuse pain points towards collective goal realization and sustainable development. Not only these, their philosophy of leaving the comfort zone has really paid off.

For instance, at a recent forum, Professor Ekekwe hinted that in the early days of their career young people can connect their passion to actualize their purpose and mission. “There would be challenges on the ways – deal with them and stay on track. Unless you are aware and very observant, you may not notice that a skill you may have cherished has expired. So, your antenna must be sharp to ensure while pursuing the vision, you are attentive to the realities of markets and shifts. And finally, it is important you define your career fulfilment. Yes, you may be made to work for someone while your friend is cut for starting things. That your friend is a founder does not mean you have to leave your progressing career in a bank to start a company.”

Professor Ojebode’s skill in identifying people’s strengths and exploring them for the benefit of everyone is better understood from Kamorudeen Salaudeen, one of his students, who says: “I can’t forget his Introduction to reading class in 100 level, a course that linked reading and writing together in an applied fashion through weekly summary exercise. The bundle of skills acquired in the course has connection with all branches of communication studies.  This is just one of his functional teaching techniques.

Theory and research are both trouble spots to all students, not only of communication. Ojebode has the key to their simplification. Those who read should still remember how “Quick Walk through Research Methodology”, a study material he wrote and distributed free to his students, Kamorudeen Salaudeen, ex-student and lecturer at Fountain University, said during an interview.

As a tech genius, Professor Ekekwe has many incredible world class inventions. Despite being a village boy, he has met and still dining with global political and business leaders. With his applied communication researches, Professor Ojebode has met and still engaging with the people at the top, middle and bottom of the pyramid in Africa and other continents.

Over the years supporting their country’s growth has been the focus of the professors. While Professor Ekekwe continues searching for the right processes, products and people to fix paralyses in socioeconomic and political aspects of Africa, Professor Ojebode has searched for voices and given a template for the actualization of the real development during his inaugural lecture.

Based on their contributions, these professors have been celebrated by people and communities. With his strategy of combining academic activities (as adjunct lecturer) with the identification of frictions in the society, mapping and analyzing people’s appreciations of Professor Ekekwe would take a thousand years.

Demystifying Ojebode’s Celebration

However, to further substantiate our hypothesis -what great university teachers do and how the world celebrates them-, we asked a few former students to tell us about Professor Ojebode’s indelible impression on their lives. From their responses, we found a total of 651 words used to describe Professor Ojebode’s teaching and human relations capabilities, which ensured success for everyone. Analysis shows 50.9% connection of the level of happiness of the ex-students and lexical density. Analysis suggests that the level of happiness with the use of specific words (see chart for each comment) among the former students increases when they expressed how he changed their life.

Source: Infoprations Analysis, 2019

Professor Ojebode is an inspirational teacher. He is a man with immense cranial powers. He uses a combination of wit and humour when he teaches. There is no boring moment with Professor Ojebode. Most importantly, he has the milk of human kindness flowing in his veins.

Tunji OLA, PhD Candidate

Source: Infoprations Analysis, 2019

Professor Ojebode is indeed a rare gift to academics worldwide and to budding scholars like us. He is a very good teacher who teaches to impact knowledge by all standards.  He knows research methods like the back of his hands and he was the one that spurred my interest in research from my undergraduate days till date.

Oluwasola, Omolola, Department of Communication & Media Studies,  Afe Babalola University, Ado Ekiti

Source: Infoprations Analysis, 2019

His human relations appears ethereal in nature. That is because, at times, one wonders at the personal aura surrounding his person. I have met him on a number of occasions when I had thought he was not hearing me, but gave perfect answers to my questions. Again, his pedagogy is unique. He often teaches rather than lecturing.

Last Semester, he came into the class (CLA701) and told us that considering the serious nature of what he wanted to teach that day, we all were looking too happy, so let us all try to be sad (and he frowned, adopted a mournful look, and walked from the lectern to the end of the lecture-room, and back to the lecture, before announcing) what he wanted to teach was “Causation”, an issue that had made innocent people to be unjustly punished! That was the way he tested our” Entry -Behaviour “as a seasoned-Teacher! A whole lot to say, and write, about him! Best wishes to him, this day of his glory, and always!

Kayode Adebayo, PhD Candidate 

Professor Ojebode’s teachings are result oriented, well explained, interactive, and humorous. The humour assists the teaching to be memorable.

Moshood Ajibola, Area Manager, Globacom Nigeria Limited

Source: Infoprations Analysis, 2019

If you abhor a course and think you can never get it right, Professor Ojebode will dissect it to your level whenever he teaches the course. His humour and scholarship (vast reading) make him distinct in knowledge management. His office is always open for discussions. When he speaks, you will surely demand more. 

In the area of research, he is not a static applied researcher; his studies aren’t for shelf-deco. His choice of research topics, innovative theories and designs always make me yearn for his papers. Our Yoruba people will say, “Ise yen yé ?- You understand the job.” “Ise research yen yé Prof.”

I give him 100%. It is not an exaggeration to say his person is not from this world! Ojebode will never be angry at you; he feels happy seeing you grow. The moment he believes in you, just don’t fumble; he will always be proud of you. I am really indebted to him because his referrals have opened many opportunities for me. Honestly, Professor Ojebode is a rare bred! Most of us, his students and mentees, desire to take after him in many areas of life.

Ajetunmobi Umar Olasinle, ex-student

Source: Infoprations Analysis, 2019

Professor Ayobami Ojebode is a great teacher. He is a man of good character and with so much simplicity. Aside that he taught me, he supervised my B. A project. His teachings are simple and very difficult to forget. On my career path, by so much grace and privilege I have played host to Professor Ojebode on my radio show and the memory is well treasured.

Opeyemi Lawal (nee Ojabanjo)

Source: Infoprations Analysis, 2019

Professor Ayobami Ojebode is a teacher and researcher per excellence. He is always there to encourage you to strive for the top. For him, the top can take everyone so instead of removing the ladder like some others do, he rather duplicates ladders.

Seyi Omotayo, ex-student

Source: Infoprations Analysis, 2019

Ojebode, Ojebode, Ojebode! A teacher of teachers.  He is a thorough and painstaking researcher. You are a model to me and the rest of class ‘010’. You gave me a privilege of working with you on ‘Arugba’ by Tunde Kelani. Indeed, you are an all-round communicator.

Paul Kolawole, ex-student

Source: Infoprations Analysis, 2019

Additional information by Rasheed Adebiyi, Fountain University, Osogbo, Osun State.

The Immersive Experience is Redesigning Shopping

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The future of shopping is immersive. As the customer experience shifts towards a personalized augmented one, various brands and startups are leading in this redesign.

Obsess, a startup recently launched a virtual shopping mall that will allow customers shop online by exploring virtual boutique stores. The stores which are created in Computer Generated Images product offerings include beauty, fitness, travel, wellness and more. Consumers can surf the stores through their smartphones, view 3D rendering on products and leverage Augmented Reality to visualize them in the real world.

French beauty giant L’Oreal will offer Chinese consumers the ability to virtually test lipsticks, eye shadows and other products from Armani Beauty through their smartphones and also take screenshots, save photos as well as share images to social media platforms via AR technology from L’Oreal’s Modiface on We Chat.

Walmart has filed a patent to offer its customers an immersive shopping experience at home that will allow them to wear a pair of VR glasses paired with sensor laden gloves that detect shopper’s movements and provides real time feedback while smart robots at it’s remote fulfillment centres will react to shopper’s virtual movements and pick and pack items. Its smart shelves are equipped with sensors to monitor inventory in real time and can detect when a product is removed, changes in temperature, moisture, etc.

Nigerian Luxury hotels, E-Commerce stores, Automotive, Fashion and Beauty, Health and Fitness outlets will have to redesign their customer experiences to a personalized, experiential, immersive one as the customer of the future will not need to be physically present at their locations to experience and purchase their products. Just imagine customers of Olori cosmetics, a proudly Nigerian brand for the African woman, and Innoson Motors, Jumia and Konga, testing their latest products as well as shopping in AR.