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The Increasingly Youthful Wema Bank

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You may not have noticed it, but Wema Bank is getting younger. That is amazing for a decades-old Nigerian bank. A new report confirms what many of us have already noticed.

The 2016 Ciuci Consulting Annual Banking Report- What Nigerian Retail Customers Want shows a significant climb for Wema Bank in the perception ranking of the 18 to 24 age group, where they moved from 16th place in 2015 to 7th place. Wema Bank is succeeding in capturing the hearts of the youth as the report shows a strong attraction by this age group as their ranking with them is much higher than the bank’s overall perception ranking of 14th.

So a bank that was founded in 1945 is getting younger, jumping from 16th place to 7th, in one year, in the highly competitive Nigerian banking sector, on youthful perception by the Nigerian young people. That is very amazing. The bank’s management has a plan and they are executing through these means:

  • Wema Bank ALAT mobile app: The app was well received in the market when they introduced it. They marketed and promoted it as “Nigeria’s first fully digital bank”, and they may not be far from the truth. With ALAT,  a customer can do all  his or her banking transactions without being physically present at a bank.Yet, this ranking took place before the launch of ALAT, so expect Wema to even go higher up in the 2017 ranking.
  • Products for youth: We know that our young people do not have so much owing to unemployment problems, Wema Bank is working with that construct. The Wema Bank Purple Savings Account requires only just N1,000 with the account activation done via mobile banking. Simply, they want the youth and they have a product that the youth can afford.
  • Partnerships: The bank is working with schools, secondary and tertiary schools, to deepen its presence. It is focusing on these young people and bringing them into the financial sector
  • Digital Channel: Wema Bank understands that the young people are in the digital domain. The bank has increased its digital channels to make it easier for these younger customers to do banking.

 

Wema Bank has a lot of work ahead of it, but it is on the right track. Technology can quickly change the perception of a bank as people evaluate how it is helping them to accomplish things in their lives. Once customers notice that a bank has that strategy, they always respond. Wema Bank is a case study in Nigeria: customers are responding as the bank delivers solutions that meet their needs, and which they can afford.

Behold the $1 Trillion Industry for African Entrepreneurs

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The power of entrepreneurs and the free market is driving Africa’s economic growth from food production, as business wakes up to opportunities of a rapidly growing food market in Africa, that may be worth more than $1 trillion each year by 2030 to substitute imports with high value food made in Africa.

Agriculture will be Africa’s quiet revolution, with a focus on SMEs and smallholder farmers creating the high productivity jobs and sustainable economic growth that failed to materialise from mineral deposits and increased urbanisation. Despite 37 percent of the population now living in urban centres, most jobs have been created in lower paid, less productive services rather than in industry, with this service sector accounting for more than half of the continent’s GDP. Smart investments in the food system can change this picture dramatically if planned correctly.

To succeed, Africa’s agricultural revolution needs to be very different to those seen in the rest of world. It requires an inclusive approach that links millions of small farms to agribusinesses, creating extended food supply chains and employment opportunities for millions including those that will transition from farming. This is in contrast to the model often seen elsewhere in the world of moving to large scale commercial farming and food processing, which employs relatively few people and requires high levels of capital.

There is the opportunity for Africa to feed the continent with food made in Africa that meets the growing demand of affluent, fast growing urban populations on the continent looking for high value processed and pre-cooked foods. Furthermore, it advocates that this opportunity should be met by many of the continent’s existing smallholder farmers. Currently part of this growing demand for Africa’s food is met by imports. These amount to $35bn p.a. and are expected to cost $110bn by 2025 unless Africa improves the productivity and global competiveness of its agribusiness and agriculture sectors.

The following points have been identified as key issues.

  •  Governments need to increase their investments in agriculture and rural infrastructure in line with their 10 per cent CAADP commitment
  • Governments should take a holistic approach to improving the business environment for the entire agrifood system, from farm to fork
  • Smallholder farmers need to be better organised to link to modern value chains
  • Governments need to support the financial sector to meet the unserved financial needs of commercially oriented small farms and food producing SMEs
  • Legislation and regulations that boost regional trade in agricultural products will make a significant contribution to the growth of Africa’s food production sector and have a tangible impact on reducing poverty

Yet, it is clear that left to the private sector alone, growth in the agrifood system will not be as fast as it could, nor will it benefit as many smallholder farmers and SMEs as it could. Government support is needed to both stimulate and guide the transition. As a high priority, governments need to create an enabling business environment and in particular, meet targets to invest ten percent of GDP in agriculture, agreed at the 2003 African Union (AU) Summit as part of The Comprehensive Africa Agriculture Development Programme (CAADP).

Governments must stimulate new private public partnerships for more innovative financing and insurance provision which can lead to increased resilience for farmers and their households. While globally agricultural insurance is a $2 billion business, Africa accounts for less than two percent of the market. Other fiscal stimulus measures suggested include improving financial regulations, developing better credit-reporting processes, opening up special economic zones, supporting digital warehouse receipt systems and sharing risk with lenders through credit guarantees and matching funds.

By AGRA Report

Why Your Nigerian Solar Power + Blockchain Smart Meter Startup Could Fail

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privatize power Nigeria
Mr. B. Fashola, Nigeria's minister supervising electricity sector

You have this great idea: build a solar farm and use blockchain to take Africa to the new age of electricity distribution and retailing. Congratulations for being ahead of the technology curve, in the continent. But I have a hard news for you: that project will fail in most African countries.

Why? It turns out that in places like Nigeria, for example, only the distribution companies (discos) can install meters. So, if they do not like your meter, there is nothing you can do about it. The electricity sector is bundled which means startups cannot just have access to the national grid unfettered. You have to go through one link to connect to the grid, and that is the disco. That is the regulation today. And when you go, you have to pay them. The government does not have any template on that revenue distribution. Technically, you are at a disadvantage in negotiating any contract with the discos.

So, before you begin to pitch investors on energy projects and how you can revolutionize Africa with solar and blockchain, check the regulation on what it can allow you to do. Electricity supply is terrible in Nigeria, and our entrepreneurs understand the opportunities in the sector. They can provide solar and some other supporting technologies to serve customers. But there is one problem:  if they serve customers, they will need to grow and scale. But to scale, the present regulation must be changed or updated to give them access to the national grid.

Use of blockchain in smart metering is used in some countries. But regulations may affect adoption in some African countries (image credit: Indigo)

 

While you can have solar power in each home, the value will come when you can use solar to support a village or community. To have the capacity to do that, you will need to pipe the electricity through the national grid and meter it appropriately. (I do think you will not like to build new poles and connecting wires.) But the discos, knowing that they have no challenger, may not cooperate with your plans. Without the meter, which only discos supply, with specifications largely defined by government, you have no business. And right now, there is no specification that a smart meter can be powered by blockchain. Largely, discos may not be sold to that idea. They have no motivation to innovate because the territory is assigned to them.

In Nigeria, there are few of these discos spread regionally. Unless you can work with them and convince them, knowing that they have minimal incentive to innovate, do not waste your time.

It is only a new regulation that can change the situation. Simply, government has to unbundle the electricity sector so that entrepreneurs can help improve it. The biggest challenge today is not technical, but regulation, for entrepreneurs. We do hope they will lead there as they promised during the election. Perhaps, the entrepreneurs can lobby government to change the regulation. They need to find a way for discos and small players to co-exist for small competition to happen.

Lessons From China’s Path To Upstream Technology Pyramid

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I like it when American media giants discuss China within the constructs of copycats. They have a right to do that. Everyone wants to be patriotic. For me, Nigerian jollof rice is better than the Senegalese one (and the whole of West Africa), irrespective of what any minister thinks in Nigeria. Sure, I like to call things the way they are, but for rice, I think there is no argument: Nigerians make better ones.

Now, to the issue at hand. China is actually huge in innovation. They have the best chatbot in the world. WeChat has advanced more than anything of its class including WhatsApp. With WeChat, you have a bank app, doing all kinds of things, including paying school fees and paying for bus ticket. Uber saw heat when a local rival, Didi Chuxing, challenged it and won. The best civilian drone maker in the world today is DJI which is a Chinese firm. The reality is that China is building category-king companies, across technology sectors.

But China is not just satisfied; it is going to the upstream of the technology pyramid. Huawei, a Chinese IT giant, plans to use artificial intelligence to redesign many features in mobile devices in order to challenge Apple and Samsung, the two industry leaders. The firm has built a new chip, Kirin 970, which it claims can preserve battery life on phones by up to 50%. The phone works using Neural Processing Unit (NPU) .

Artificial intelligence (AI) built into its new chips can help make phones more personalized, or anticipate the actions and interests of their users, Yu said.

As examples, he said AI can enable real-time language translation, heed voice commands, or take advantage of augmented reality, which overlays text, sounds, graphics and video on real-world images phone users see in front of them.

Yu believes the new Kirin 970 chip’s speed and low power can translate into features that will give its phones an edge over the Apple iPhone 8 series, set to be unveiled on Sept. 12, and Samsung’s range of top-line phones announced this year. Huawei is the world’s No. 3 smartphone maker behind Samsung and Apple.

“Compared with Samsung and Apple, we have advantages,” Yu said in an interview during the annual IFA consumer electronics fair in Berlin. “Users are in for much faster (feature) performance, longer battery life and more compact design.”

Neural chips are not new, but using them in the consumer phone market is pioneering. What Huawei is doing is integrating the AI at the level of hardware, not just at the software level. It is having “Artificial intelligence (AI) built into its new chips”, beyond the software where many firms operate.

The Huawei Kirin chip illustration  [source: Huawei consumer]

It brings together classic computing, graphics, image and digital signal processing power that have typically required separate chips, taking up more space and slowing interaction between features within phones.

Most importantly, Huawei aims to use the Kirin chips to differentiate its phones from a vast sea of competitors, including Samsung, who overwhelming rely on rival Snapdragon chips from Qualcomm, the market leader in mobile chip design. Among major phone makers, only Apple and Huawei now rely on their own core processors.

So in this race, Huawei is ahead of Samsung, because Samsung still uses Qualcomm Snapdragon. Chip design is not what you can clone. It requires a deeper level of engineering. So when they write-off China, be guided that most are not fair.

Huawei could be redefining the future of mobile and watch out for others to copy it. It has challenged Cisco to a draw, if you do not want to call it for Huawei. Its main problem, with competitors, is that it makes things free, because it always finds out the best way to make them cheaper. Besides any government support which everyone gets around the world, Huawei is winning on technology, not just on pricing. China deserves a lot of respect in the technology world.

I will not waste time here discussing Africa and what we can learn, except to say that the evolution of China offers us a clear roadmap towards our development. We can start small, and then over time, move to the upper level in the technology pyramid. China has stationed a good ladder and continues to climb, Africa must learn from that model.

Applying Steve Jobs’ Mutative Management System In Your Firm

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Bottomline: Legendary co-founder and former CEO of Apple, Steve Jobs, was a legend. He pioneered a management system in Apple which successfully redesigned the firm and brought unrivaled level of product innovation in the world. He engineered perception demand constructwhich made Apple a category-king in most sectors it competes. In this long piece, I explain […]

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