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Innovation = Execution x Creativity

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You may have heard about the sword of Damocles, hanging above its target by a single hair. It’s a metaphor often used to describe impending doom, yet this is not the actual meaning. The story goes that a servant was taken by all of a king’s wealth and wanted to partake in that luxury. The king offered the servant supper on his throne, but with a sword hanging above him held by a single strand. Afterwards he asked the servant if he enjoyed the meal, but the servant was too worried about the sword falling.

The sword of Damocles is not about impending doom. It’s about the pressures of power and responsibility. Every business leader feels this, knowing that it takes only a few wrong decisions, or a dollop too much complacency, for disaster to land. Today this pressure is more poignant than ever. Change, as always, is in the air, only now it is happening at breakneck speed. The lifespans of companies are fast become shorter and even historic precedent fails to contextualise what is happening today.

Speed matters and technology is the means to accomplish that speed. Yet technology is not a fix. Any solution purchased to catalyse change is a waste of money. The real reason why companies fail to change and to shift into new spaces, is because they lack the right innovation cultures.

Innovation is a tricky principle to nail down, but it has a simple formula: Innovation = Execution x Creativity. Companies struggle to engage this dynamic, because they suffer from corporate cholesterol. These are the unwelcome fats clogging a company’s arteries: rigid processes, risk avoidance and complacency – anchored through faith in existing frameworks – all effectively suffocate a business’ ability to push forward.

Digital transformation has brought this problem to a head. But, as said earlier, technology is not the solution. Digital transformation is not a process. It is actually an end goal, a new state of business defined by a revolution in technology. Getting there requires transformation on a different level. A transformation that enables people.

Humans are key to innovation. It is human thought that creates new ideas and tests new opportunities. A common barrier for any transformation is a reliance on the familiar. Companies seek out to improve on existing solutions and discover ‘comfortable’ problems that can be turned in a familiar context. But real innovation means going where the business has not gone before – and for that, humans are crucial. The best AI can accomplish incredible things, but what it can’t do is be creative. Technology helps to amplify and augment humans, not replace them.

SAP stumbled upon this concept a number of years ago. In the early 2000s one of its founders wrestled with the company’s wayward direction. The exciting, customer-focus culture of SAP’s startup days – and which brought it success – had been replaced by a regime of prescriptive thought patterns. Then came the concept of Design Thinking.

Design Thinking is a human-centered approach to innovation. It helps companies be empathic around customer and business needs, use collaboration to bring functions and perspectives closer together, and aims to be highly iterative so to better understand and embrace the market. When you focus on people, processes and environments, you encourage creativity. Turn that into a scalable culture and you invite disruptive innovation, not the incremental innovation that translates to little new value.

Harnessing a Risk-taking culture is key. McKinsey, the same consultancy that helped change corporate thinking in the early 20th century, has noted that digital performance and positive risks are joined at the hip. This type of culture not only understands that exponential rewards come with increased risk, but that failure (at least fast failure) is a powerful learning opportunity. Just like learning to ride a bike – if you never fall, you will not know how to find ways to be better.

It’s interesting to note that delivering iterations, far outweighs the importance of delivering the perfect product. 3D Robotics, a drone company established by technology evangelist Chris Anderson, pulled out of its ambitious drone-manufacture plans because it spent all its resources to make the ‘perfect’ drone. Meanwhile DJI, a Chinese company, used constant innovation to drive new products to market. Not all of DJI’s products succeeded, but its momentum held ground. Today DJI rules the drone space while 3D Robotics has exited this market altogether. Enable rapid innovation and you progress.

Design thinking creates a mindset to merge technological feasibility, business viability and human experience. This doesn’t just pertain to outward-facing products. Design thinking is as much about innovating internal processes and ideas. For example, creating new career paths facilitating a wider talent pool, requires a creative approach to what is important to a business.

I won’t claim that SAP has perfected Design Thinking, but it has done amazing things for the company. The goal of moving out of its stoic enterprise trappings is being achieved in unbelievable ways. We have engineered groundbreaking new products, created a workplace for a very diverse workforce, and realised digital transformation by becoming a real-time data-driven business. I’m not pitching a product here. I am stating that without Design Thinking, SAP may today be facing extinction. Nobody is immune from this.

We have since realised the value of bringing this message to our customers and offer free insights into how Design Thinking can help an organisation. The sword of pressure hangs over every business leader. Instead of worrying if it will fall, you can find confidence in a new philosophy that will change your company’s creative and innovation cultures. If you are worried about your business tomorrow, look at Design Thinking today.

 
By Brett Parker, Managing Director – SAP Africa at SAP originally published this with title “Design Thinking: The X factor in your digital transformation”

Transform your career: enroll in nanodegree in cybersecurity technology, policy and management

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Enroll in our nanodegree in cybersecurity technology, policy and management..

First Atlantic Cybersecurity Institute (Facyber) is a cybersecurity training, consulting and research company specializing in all areas of cybersecurity including Cybersecurity Policy, Management, Technology, Intelligence and Digital Forensics. Facyber is based in United States.

The clientele base covers universities, polytechnics, colleges of education, governments, government labs and agencies, businesses, civil organizations, and individuals. Specifically, the online courses are designed for the needs of learners of any discipline or field (science, engineering, law, policy, business, etc) with the components covering policy, management, and technology.

Structure

Programs are structured as Certificate, Diploma and Nanodegree programs with deep resources to support Learners.   Please see complete Facyber catalog and detailed Table of Contents.

Learn about
– Cybersecurity Policy (Certificate, Diploma, or Nanodegree)
– Cybersecurity Management (Certificate, Diploma, or Nanodegree)
– Cybersecurity Technology (Certificate, Diploma, or Nanodegree)
– Cybersecurity Intelligence and Digital Forensics (Certificate, Diploma, or Nanodegree)

Our Cybersecurity education is structured around four key pillars of policy, management, technology and digital forensics. This implies that we cover all the core needs of any organization or state institutions. While some staff like corporate lawyers may require training on policy, some staff like IT managers may need technical skills. Others like business leaders will find the management module useful. We deliver all these programs through our web portal . The program structure is presented below: certificate programs take 12 weeks; diploma programs which require certificate programs as perquisites take 24 weeks (inclusive of the certificate programs) and the nanodegree programs require a live (virtual) one week training with the diploma programs as prerequisites

Program Descriptions

  • Certificate in Cybersecurity Policy (CCYP): Certificate in Cybersecurity Policy deals with the policy analysis and implementation aspects of cybersecurity. It presents theory and topical issues, at government and enterprise levels, with both technical and managerial components in the fields of information systems security. The program helps learners develop skills on the policy, ethical, and legal issues associated with cybersecurity and information security.
  • Diploma in Cybersecurity Policy (DCYP) Capstone: This is a practical-oriented program where learners are tasked with developing solutions for a theoretical or real case cybersecurity policy issue with the guidance of a mentor. A project report is required at the end of the program.
  •  Certificate in Cybersecurity Technology (CCYT): The Certificate in Cybersecurity Technology is designed to provide learners with skills to analyze multi-faceted complex cybersecurity issues, develop capabilities to make strategic decisions to protect organizations from threats and become competent cybersecurity professionals.
  • Diploma in Cybersecurity Technology (DCYT) Capstone: This is a practical-oriented program where learners are tasked with developing capabilities in the core technical aspect of cybersecurity. Learners will have access to some tools and equipment to work throughout this program. A project report is required at the end of the program.
  • Certificate in Cybersecurity Management (CCYM): The Certificate in Cybersecurity Management equips and prepares learners with modern skills to become effective managers across the broad nexus of cybersecurity and intrusion preventions in organizations. The central core is developing capacity to prevent anticipated cyber intrusions, using experiences to mitigate future threats, and formulating and implementing enterprise-level cybersecurity roadmaps. The program also explores the roles of regulation, policy developments, legal instruments and civil liberties.
  • Diploma in Cybersecurity Management (DCYM) Capstone: This is a practical-oriented program where learners are tasked with developing cybersecurity project management capabilities with the guidance of a mentor. Here, learners develop cybersecurity implementation frameworks. A project report is required at the end of the program.
  • Certificate in Cybersecurity Intelligence & Digital Forensics (CCDF): The Certificate in Cybersecurity Intelligence & Digital Forensics is structured to provide modern skills to those interested in digital forensics, digital intelligence and uncovering digital evidence. The program equips learners with broad analytical frameworks and prepares them to become competent cyber investigators.
  • Diploma in Cybersecurity Intelligence & Digital Forensics (DCDF) Capstone: This is a practical-oriented program where learners are tasked with developing capabilities in digital forensics, digital evidence and digital intelligence. Learners will have access to some tools and equipment to work throughout this program. A project report is required at the end of the program.

 

 

Linking human brains seamlessly with computers and AI

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As financial services have moved online there has also been an evolution in identity theft. With phishing and other techniques, fraudsters are constantly finding novel ways to steal personal data. To combat this trend, banks have turned to multi-factor authorization and more complex passwords – which are a headache for customers.

Biometrics provide a promising tool for banks to combat fraud without agitating consumers. Biometric security was the stuff of science fiction not long ago, with James Bond using fake fingerprints and Tom Cruise’s horrifying quest for new eyes in “Minority Report.”  Today fingerprint recognition is already mainstream, with many of the banks using the tech for mobile logins.

Beyond fingerprints, customers are now gaining comfort with voice recognition with Alexa, Siri, and Google Assistant. Facial and eye recognition systems are rapidly being adopted by governments and law enforcement agencies, indicating that regulators may gain comfort with these technologies.

But if Elon Musk has his way, his new startup Neuralink will provide the ultimate solution. Neuralink aspires to link our brains seamlessly with computers and AI – removing the possibility for anyone to get between your physical and digital existence.

Meanwhile, MIT team has urged Trump to secure electric grid, financial sector from cyber threat – In a new 50-page report entitled “Keeping America Safe,” MIT cybersecurity researchers conclude that the most critical infrastructure in the U.S. are essentially defenseless.

And Wells Fargo advisors’ intuitive investor robo-adviser technology has filed ADV registration – The service, whose portfolio management will be done by SigFig algorithms, will be targeting a younger age group who don’t have an existing WF relationship with a minimum investment of $10k and a 50bps fee.

This is a new dawn – imagine your brain being downloaded in your laptop. Very scary!

 

Prof Umar Danbatta of Nigerian Communications Commission explains why telcos QoS is poor in Nigera

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The Executive Vice Chairman of the Nigerian Communications Commission, Prof Umar Danbatta  has raised alarm over what he described as unwarranted cutting of fiber cables and unending community attack on telecommunications infrastructures, saying these are some of the factors responsible for poor quality of services in the country.

Danbatta, who was a guest on the popular Channels TV programmes ‘Sunrise Daily’ this morning said, though the hitherto drop call rates being experienced by telecom consumers is not acceptable, findings by the Commission shows that fiber cut and community issues are largely responsible for the poor quality of networks.

“Based on the measurement of quality of service we have conducted, the call drop rate is not acceptable; the call success rate is equally not encouraging. But our findings also show that there are technical and non technical factors responsible for the poor quality of networks. These factors include fiber cut, community issues and unsteady electricity supply,” the former University lecturer said while answering questions centered around quality of telecoms services on the TV programme.

Danbatta argued that electricity supply is closely tied to the quality of service as all the network operators depend on electricity supply on a daily basis. “Even though they do depend also on generating power on their own, they still have challenges of diesel most of the times,” he asserted.

He said in order to address some of these issues, the Commission has suggested to the network operators to look for alternative means of powering their base stations. Some of such alternative means include resorting to solar energy, which also requires additional investment, but that will ultimately be a solution to lack of electricity supply.

Nigerian technology integrator pioneers ATM as a Service with subscription to banks

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CWG Plc, a technology solution provider that enables the growth of businesses, said it is promoting the ATM as a Service initiated because of its inherent capability to help banks and other financial institutions focus on their core business of rendering financial services to their customers.

“The rationale behind ATM as a Service is the operational efficiency, whereby companies can focus on their core business and allow contractors take care of other areas of their business that are not very critical to them,” said Henry Erigha, CWG’s Senior Manager, Financial/SME.

Erigha,who stated this in a statement said having realized the many headaches around operating an ATM machine in Nigeria, CWG decided to be handling the operation of the ATM as a service and take the headaches off the banks so they can have time to operate more efficiently within their organization.

He believes that ATM as a Service model is the new wave around solution providers, stressing that with the model, banks do not need to roll out huge CAPEX to procure an ATM, which he disclosed requires a minimum of N7 million to make one machine function.

“To acquire one ATM machine based on current foreign exchange requires minimum of N7million in Nigeria today, and a bank is expected to deploy 300 ATM machines across Nigeria. This is huge for the banks. So we desire to take this headache from the banks; we have access to the fund and we are the custodian of the ATM,” Erigha asserted.

He stated that all that is required from the banks is for them to pay a subscription, which could be monthly or quarterly for them to make use of the ATM as a Service, which he assures is a more secure way of doing business because it helps operational efficiency and realigns business roadmap in such a way that the banks are now more focused on the direction and organizational goals as agreed with their board.