The Executive Vice Chairman of the Nigerian Communications Commission, Prof Umar Danbatta has raised alarm over what he described as unwarranted cutting of fiber cables and unending community attack on telecommunications infrastructures, saying these are some of the factors responsible for poor quality of services in the country.
Danbatta, who was a guest on the popular Channels TV programmes ‘Sunrise Daily’ this morning said, though the hitherto drop call rates being experienced by telecom consumers is not acceptable, findings by the Commission shows that fiber cut and community issues are largely responsible for the poor quality of networks.
“Based on the measurement of quality of service we have conducted, the call drop rate is not acceptable; the call success rate is equally not encouraging. But our findings also show that there are technical and non technical factors responsible for the poor quality of networks. These factors include fiber cut, community issues and unsteady electricity supply,” the former University lecturer said while answering questions centered around quality of telecoms services on the TV programme.
Danbatta argued that electricity supply is closely tied to the quality of service as all the network operators depend on electricity supply on a daily basis. “Even though they do depend also on generating power on their own, they still have challenges of diesel most of the times,” he asserted.
He said in order to address some of these issues, the Commission has suggested to the network operators to look for alternative means of powering their base stations. Some of such alternative means include resorting to solar energy, which also requires additional investment, but that will ultimately be a solution to lack of electricity supply.