If you’re up to date of the major players in the world of mobile phones, then you’re sure to have heard of Vodafone already. It is perhaps one of the biggest names in wireless technology, and is continuing to grow a solid, loyal customer base because the company offers excellent products along with excellent customer service.
This combination is something really important for most mobile phone users today, because nobody wants to settle for an inferior product. Nobody wants to have to deal with rude, inefficient customer service people either.
A Short Look at the Company through the Years
This is a company that actually has a rather interesting history, dating back to 1984, when it was still a subsidiary of the well-known Racal Electronics Plc. In September 1991, the Vodafone Group Plc decided to separate itself from Racal Electronics Plc, though they later merged with another company, the Air Touch Communications Inc, in July 2000.
In 2001, this wireless companyfirst introduced instant messaging on their networks, to provide for a faster way to communicate among their users. The company also launched the first ever 3G service in Europe with their innovative mobile connect GPRS/3G data card sometime in 2004. In February 2007, the company had another major milestone when it partnered with Yahoo and Microsoft in order to launch instant messaging services that can easily be accessed using either a personal computer or a mobile phone. This is one of the milestones that made it into the wireless giant it is now.
A Short Look at What the Company Offers
The company continues to offer a variety of services, including data, messaging, voice and broadband. It drives the continuous advancement in the data services they offer by continuing to develop its 3G networks as well as the capabilities of various handsets. You will be able to benefit from the complete experience whether you’re in your home or in your office.
You can also enjoy a suite of different products that can completely change your lifestyle. You are given the opportunity to get a mobile service that’s easy to use, combined with low-cost telephone line and even DSL broadband connection.
When it comes to the billing, the company offers various options so that you can choose whatever works best for you. You can choose a month to month billing cycle, a prepaid agreement, or even a contract.
A Short Look at What People Love about the Company
Perhaps the one thing that people love the most about this wireless company is that they have the best customer service out there. Customers who have dealt with the company’s agents either over the phone or face-to-face generally give positive reviews. At the end of the day, being able to get excellent customer service is one of the most important things because you need to know that if ever something goes wrong, you can easily find someone in the company to fix things for you. It shouldn’t be difficult to do this.