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T-Mobile Reports Second Data Breach in 2023, Offers Impacted Customers Two Years Free Theft Detection Services

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Mobile telecommunications company T-Mobile reported a second data breach in 2023, affecting 836 users, which saw the company offer affected users two years of free theft detection services.

The company via a notification letter issued to impacted customers on April 28th disclosed that a hacker managed to gain access to the information of its customers, which includes full names, date of birth, social security numbers, government IDs, addresses, contact information, and T-Mobile account pins.

In the letter, T-Mobile stated that no personal financial information or call records of customers were accessed in the breach, noting that it has proactively reset the account pins of affected users which customers use to verify their identity in order to make account changes.

The letter reads,

Our systems recently detected that a bad actor accessed limited information from a small number of T-Mobile accounts, including your T-Mobile account PIN. Personal financial account information and call records were not affected. Our systems and policies enabled T-Mobile teams to identify the activity, terminate it and implement measures to protect against it from occurring again in the future. To further protect your account, we have already proactively reset your pin.

While we have a number of safeguards in place to prevent unauthorized access such as this from happening, we recognize that we must continue to make improvements to stay ahead of bad actors. We take these issues seriously. We apologize that this happened and are furthering efforts to enhance security of your information. We take these issues seriously. To protect your account, we proactive of reset your Mobile account pin. We are offering you two years of free credit monitoring and identity theft detection services, provided by myTrueIdentity from Transunion.”

T-mobile has therefore urged all its customers to review their account information and update their pin to a new one of their choice. They are also advised to remain vigilant by monitoring account activity and free credit reports, and reviewing their security choices on their email, financial and other accounts. Customers are also encouraged to use features that T-Mobile offers which include Account Takeover protection, number transfer pins, two-step verification, free scam protection with Scam Shield, SIM protection, a security dashboard and more.

This is the second incident T-Mobile has reported since the start of the year, with the previous data breach occurring on January 19, after hackers stole personal information of 37 million customers by abusing a vulnerable Application Programming Interface (API) in November 2022. Since 2018, the telecommunications company has reported nine data breaches.

Airbnb Releases Over 50 New Features And Upgrades to Enhance Customer Experience

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Vacation rental company Airbnb has announced that it has released over 50 new features and upgrades to enhance customers’ experience.

With the pandemic fully over, the company disclosed that it is expecting over 300 million guests, hence it is upgrading and enhancing its services as it has introduced Airbnb rooms and an all-new take on the original Airbnb.

Following the request of guests to know more about who they are staying with, Airbnb disclosed that every room will feature a host passport, which will help guests to know their host before booking their stay. The company disclosed that it has also created a room category with over 1 million listings, redesigned filters, and added new privacy features.

Speaking on the recent upgrades the CEO of Airbnb Brian Chesky said, “With Airbnb rooms, we are getting back to our founding ethos of sharing. Airbnb rooms are more often affordable than hotels, and they are the most authentic way to experience a city. This is the soul of Airbnb. Millions of people have given us feedback on how to improve Airbnb. We have listened.

“Today we are introducing the most extensive set of updates ever. Our design-driven approach means we are always making Airbnb better, and our over 50 new features and upgrades are just the beginning. We will never stop improving Airbnb”.

Brian Chesky via his Twitter handle revealed the full list of 53 features and upgrades. They include total price display, Improved maps, transparent checkout instructions, redesigned Wishlist, Pay overtime, and Instant rebooking credit amongst others.

In preparation for an anticipated record-stuff travel season, the company is improving nearly all aspects of its service and is doing so based on feedback. To improve some of its services, the company took a design-driven approach.

It started by storyboarding the guest and Host’s journey from the sign-up to checking out, and every step in between. It also created a blueprint of the experience, with every screen, every policy, and every interaction with customer support mapped out. Then it analyzed millions of customer service tickets and mapped them across the journey. The company disclosed that these features for guests and hosts will begin rolling out this week. Hosts can get to try out the new features by enrolling in Airbnb early access.

Founded in 2008 by Brian Chesky, Nathan Blecharczyk, and Joe Gebbia, the company has grown to over 4 million hosts who have welcomed 1.4 billion guest arrivals in almost every country across the globe. It has become one of the most successful and valuable start-ups in the world and has had a significant impact on the industry of renting homes and the hospitality industry more generally. It is also credited with revolutionizing the tourism industry.

#Ready2Lead for Tekedia Mini-MBA edition 10

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Congratulations to the Tekedia Nation.  Our Tekedia Mini-MBA edition 10 co-learners in the next few hours will graduate and become #Ready2Lead.  This continues our vision to “discover and make scholars noble, bright, and useful”. Join our closing ceremony at 7pm WAT today via Zoom here 

Greetings! It’s Graduation Day at Tekedia Mini-MBA, and everyone is invited to our ceremony. During the event, Lead Faculty of Tekedia Institute, Ndubuisi Ekekwe, will deliver a graduation message titled “Building Category-King Companies and Winning in Business”. Here are the details:

Graduation Lecture: Building Category-King Companies and Winning in Business
Date/Time: Sat, May 6 | 7pm – 8.30pm WAT
Presenter: Prof Ndubuisi Ekekwe
Zoom Linkclick here

NAPOLI: Iconic Representation of Victor Oshimhen by GOAL and Its Digital Workers

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More than 96 years ago, Società Sportiva Calcio Napoli, commonly referred to as Napoli, was established. Out of these years, according to existing information, the club was unable to hold the Italian Serie A cup for 33 years. However, the match that reintegrated the club into the ‘committee of winners’ of the Italian League’s most prestigious title was played some days ago, in which Victor Oshimhen, one of Nigeria’s players, played a key role.

Apart from doing what is expected of him as a player during the game, performing individual tasks, and assisting others, Oshimhen’s goal was pivotal to ending the club’s more than three-decades-long Serie A title drought. From the club management to the local and global fans, the win was one of the greatest achievements of the club after the late Argentine legend, Diego Maradona, played key roles in the internationalisation of the club.

For sports-focused mainstream and new media organisations across the world, the win provides an opportunity to historicise the club more and place it in the minds of people using different frames and agendas. According to our analyst, the representation of the match and the roles of each player has been premised on the club’s strong commitment to winning the title since the beginning of the league. To advance this position, our analyst further carried out an iconographic analysis of one of GOAL’s posts on Facebook about the celebration of the title.

The post reads:  Napoli’s Serie A title celebrations are what football dreams are made of ? [with a love symbol]. This post was monitored for 24 hours with the intention of revealing how digital workers reacted to it. In this regard, digital workers are the followers of the medium who used their data and intellectual resources to engage with the post. Within hours, the post attracted 542 comments and 825 shares. Comment-to-share analysis reveals that the possibility of sharing the post was 65.69%, suggesting that the four dominant pictures [see below] used by the medium really attracted the digital workers.

Picture 1

The post specifically pinpoints the place of hope in football and how the owners and players are not the only dreamers when it comes to winning titles. This is basically represented in the first picture, where Oshimhen was in the midst of fans and strategically guided by a security officer. The second picture shows how football serves as a unifier when a club wins an elusive title. It depicts a situation where men and women fans of the club celebrated together. The third picture, which has a fan closer to the potential viewers and another fan at the back, represents how crying of joy could occur after winning the most anticipated title of the football season. The fourth picture rekindles the spirit of Maradona by showing a fan who wears his iconic number 10 jersey.

Picture 2

From the emerging insights, our analyst notes that GOAL strategically represents winning by moving from the celebration without significant tears of joy to celebrating with significant tears of joy and capping it with an iconic remembrance of the club’s legend, Diego Maradona. Some of the comments also point towards these established insights. They are reproduced below.

  • Big Congratulations to Napoli and our very own goals’ King Oshimhen. You guys have made my season ?
  • It was indeed a spicy and memorable season for Victor Oshimhen and his Napoli side. Making such history is not just an easy feat. I pray he remains injury free, maintains a good attitude towards his job and also maintains consistency. He should also avoid getting into controversial events as we have seen great footballers lose the grip of their careers due to some events that they got themselves involved in.
  • I have never seen such passion in other European leagues. It is really something and it’s a contagious emotion. I am happy for them.
  • Oh Lord, I know you have done a lot for us as a country, one last time Baba please protect our HITMAN Victor Oshimhen from anything CHELSEA ?
  • I am not a fan of Napoli but I am very happy for this man.
  • I am really proud of being a Nigerian ??????
  • If humans could love one another the way we love their sports teams, this world would be a better place.
  • Football is a sport, not a passion, a culture, a way of life, bringing people and cultures together, congrats Napoli.

    Picture 3
    Picture 4

Saheed Aderinto: Cash Remittance Shouldn’t Be Ranked Higher Than Intellectual to Africa

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Professor Saheed Aderinto

For the last three decades, Africans have been driven out of the continent for lack of opportunities and a dwindling educational system. Both are highly orchestrated by the poor political leadership and internal economic saboteurs. Media, one of the critical components of the continent when it comes to pushing its image, is not helpful in taming the migration tide because of the constant reportage of positive happenings in developed countries and negative incidents on the continent.

Nevertheless, according to many business-oriented, regional, and global reports, the movement has delivered huge benefits to the continent during these decades when one looks at the growth of cash remittances to the different sub-regions of the continent. The statistics are really staggering; however, they point to the fact that Africans at home are getting financial support from their sisters, daughters, mothers, and fathers in the diaspora. In its latest report, the World Bank notes that Sub-Saharan Africa received an estimated US$49 billion in remittances in 2021.

The African Digital Remittances segment is expected to grow by 9.15% (2023-2027), resulting in a market volume of US$2.22 billion in 2027. The importance of remittances from abroad for African economies is well known. A total of $95.6 billion is estimated to flow into the continent each year. Also, remittances to LMICs are expected to total $5.4 trillion by 2030. The majority of these resources will be used by remittance-receiving families to achieve their own personal goals, such as increasing income, accessing better health and nutrition, having educational opportunities, improving housing and sanitation, entrepreneurship, and lifting them out of poverty.

The examination of the senders of these remittances by our analysts from different sources indicates that African students in various universities are not left out of contributing to the growth. A number of the students work and study at the same time. It is surprising that African students constitute a relatively large percentage of foreign students in most developed countries. Our check reveals that the general trend of the student’s mobility from the continent aligns with her colonial masters’ path. For instance, most British colonised countries prefer the United Kingdom and other English-speaking countries in the global north, while students from Cameroon, Benin Republic, and other French colonised nations go to France and other French or Portuguese-speaking countries in the same region (global north).

As the developed world attracts African students, it also does not relent in having African academics, both those who schooled on the continent and those who became academics after their studies. In all these areas, Africa is sitting on cash and intellectual capital, with little exploration of the latter to really spur the growth and development of the continent. Whether we call it an intellectual asset or capital, Africa can benefit from intellectual remittance in the form of human capital, relationship capital, and structural capital. It is when political and business leaders really tap into these that Africa can be what it is supposed to be, based on abundant natural and human resources. This has been the position of our analyst over the years, which has recently been reemphasized through the intellectual prism of Professor Saheed Aderinto, a Nigerian-American Professor of History and African and African Diaspora Studies at Florida International University. The professor’s view is reproduced below.

My lecture focused on Intellectual Remittance—the undervalued, underreported, and underappreciated transfer of knowledge and collaboration between Nigerian scholars at home and their diaspora counterparts. I emphasized that the overwhelming concentration on cash remittance has blurred our focus on the unquantifiable wealth in the invisible labour of scholars—Blacks, Whites, among many diverse racial backgrounds and identities—working selflessly behind the scenes with Nigeria-based scholars to build interpersonal relationships that break retrogressive bureaucracy and leverage on technology to provide supplemental, yet valuable, support for research and training in Nigerian higher institutions.

The difficult part of the lecture is not explaining the meaning of intellectual remittance to a highly educated audience—it’s connecting global intellectual collaboration, especially in the humanities and social sciences, to real cash remittance that policymakers understand as the drivers of development on the African continent. It’s improper and impossible to put a monetary value on intellectual wealth; yet, explaining the cumulative and reverberatory implications of intellectual remittance over decades and generations establish my position that cash remittance shouldn’t be ranked higher than intellectual, simply because we can’t valuate, feel, or see it. Indeed, in numerous cases, intellectual remittance is the foundation on which cash remittance is built. Without it, the millions of cash remittance that attracts public attention and formed the basis of development discourses wouldn’t exist in the first place.