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The Kabbage Goes Bad As Things Harden for SoftBank

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Kabbage, headquartered in Atlanta, is a data and technology company providing small business cash flow solutions. Its suite of products includes Kabbage Checking, providing small businesses a new way to bank; Kabbage Payments, helping small businesses get paid and access the money they earn faster; Kabbage Insights, calculating small businesses’ real-time cash flow; and Kabbage Funding providing access to flexible lines of credit up to $250,000 in minutes. Kabbage has been partly funded by SoftBank Vision Fund. This season, the Kabbage has gone bad as American Express acquires it at a discounted valuation, well below its total raised capital. But it has its loan portfolios to recalibrate though.

The financial terms of the deal are not being disclosed, but reports earlier this month put the value of the acquisition at up to $850 million. For some context, Kabbage had raised nearly $990 billion in debt and equity (and at least $3.5 billion in securitizations), and was valued at over $1.2 billion in its last equity round of $250 million, in 2017, led by SoftBank.

Kabbage has been massively spoiled by Covid-19, and the virus has frozen its core market of small and medium scale businesses (SMB) which it lends to. Most lending fintechs are struggling.

Disrupting traditional banks and their slow and often frustrating approach to evaluating loan applications, Kabbage taps a wide variety of sources, from traditional accounting statements through to social media signals, into its proprietary machine learning algorithms, in order to determine eligibility for issuing loans, and the terms under which a business would pay it back. It was successful enough that Kabbage was also offering its product as a white-label service to other loan providers (including the banks it was disrupting).

But things have been tricky since February, with business dropping off a cliff after many SMBs were forced to shut their doors at the start of the pandemic — with too many of those closures becoming permanent. The company furloughed a significant proportion of its staff at the end of March, abruptly shut down its credit lines for SMBs in April and then slowly brought things back online as one of the three biggest PPP lenders.

This comes at another challenging moment for Japan’s SoftBank, joining Uber, WeWork and other high profile businesses which have struggled in the mega-investor’s portfolio. (SoftBank just lent $1.1 billion to WeWork.) But selling Kabbage is certainly the best move as SMB climate remains tough with the oscillatory nature of the virus; it spreads fast, it stops,  and then it repeats, creating all challenges for citizens, businesses and governments.

The Press Release

American Express (NYSE: AXP) today announced that it has entered into an agreement to acquire substantially all of Kabbage, a leading financial technology company providing cash flow management solutions to small businesses in the U.S. The transaction represents an important step toward American Express’ goal of being an essential partner to small businesses through a broad range of payment, cash flow and financial management tools.

Under the terms of the agreement, American Express will acquire Kabbage’s team and its full suite of financial technology products, data platform and IP built for small businesses. Kabbage’s products include access to flexible lines of credit, online bill payment, cash flow visualization tools, e-gift certificates, and the ability to centralize funds through the company’s recently launched business checking account. This product suite is integrated into a single online platform that uses real-time data processing to help small businesses better understand, forecast and manage their cash flow.

With the addition of Kabbage’s technology, products and people, American Express plans to offer a broader set of cash flow management tools and working capital products to its millions of small business customers in the U.S.

“For several years, American Express has been expanding beyond our industry-leading commercial card products to offer our business customers a growing set of payment and working capital solutions,” said Anna Marrs, President of Global Commercial Services at American Express. “This acquisition accelerates our plans to offer U.S. small businesses an easy and efficient way to manage their payments and cash flow digitally in one place, which is more critical than ever in today’s environment. By bringing together Kabbage’s innovative technology and talented team with our broad distribution capabilities and over 60 years of experience backing small businesses, we can better help our customers successfully emerge from this challenging period and beyond.”

“At Kabbage, we have always made the success of America’s small businesses our primary objective,” said Kabbage CEO and co-founder, Rob Frohwein. “We have built a technology and data platform that provides them with the kind of capabilities and insights often reserved for larger businesses. By joining American Express, we can help more small businesses succeed with a fully digital suite of financial products to help them run and grow their companies.”

The acquisition is expected to close later this year, subject to customary closing conditions. Kabbage’s pre-existing loan portfolio is not included in the purchase agreement.

Help Us Name This New App for Tekedia Learning Community

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Tekedia has built a mobile and web app which will  help our learning community to co-create and co-share more effectively. We have noticed the limitation on WhatsApp (group cap), and the low adoption of Telegram in our core markets. Our solution works like WhatsApp (with email login) but looks like Facebook Page. It has both Android and Web app versions.

From our data, engagement is very high on WhatsApp and people learn better when they can easily contribute to the conversations. Consequently, we see platforms like WhatsApp to be extremely vital for training. So, we have created a product which will power, among others:

  • Daily Short Videos (5 minutes) on innovation, digital, management, and business systems. This will run 5 days in a week, tracking the class sessions.
  • Past, present and future editions will have dedicated Groups, exclusive for members (you have to opt-in). They can collaborate, co-share, and co-advance. We hope lessons, opportunities, etc would be distributed.
  • Corporate members will have dedicated Groups for internal innovation with location sub-admins.

Our expectation is that this will support our current delivery method which works through our Digital Board with lecture notes, long videos, challenge assignments, and labs.

Now, your role; we want to name this product. We are going with Tekedia Hub. But we want to know what you think: here are alternative names below. Please feel free to suggest new names.

    • Community
    • Forum
    • Caucus
    • Social
    • Lab
    • Hub
    • Class
    • Group
    • Mobile
    • Board
    • Tekedia
    • Open
    • Learn
    • Room
    • Platform
    • Village
    • Team
    • Book

Your comment below…..

He Got A Job – COO

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It is very common these days: young people telling me how they applied some of the things we are teaching in Tekedia Mini-MBA to get jobs.  This young man needed help to attend our program. I asked him to talk to my team who handles such. Very good they gave him an opportunity; he indeed made use of it.

For one company, he developed a transformation document during the selection process, drawing from lectures our two faculty members – Rasheed Adebayo and Omowunmi Adenuga-Taiwo have delivered. Today, he is the COO of the firm. From the Institute, we congratulate him and wish him good luck.

Tekedia Mini-MBA (Aug 10 – Dec 3, 2020)

The Error Code 22 On diamondbank. com

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Since yesterday, I have left this URL open on my laptop. I am yet to come to terms that diamondbank .com could be in this state. It is very personal because keeping this URL working used to be my work, as an entry level engineer with the bank in Lagos. This bank remains the best company ever created; it was nice to me (getting emotional here).

Today, diamondbank .com has “error code 22”. For all entrepreneurs here, pause and think over this. How do you build to last? I have printed this page and put it on a wall. How do I prevent “error code 22” in my missions?

(You can read context here)

My First Day in America and Kindness of Diamond Bank Lagos

Different Ways to Discover Great Product or Start-Up Ideas

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This table is from Week 2 material of our Tekedia Mini-MBA program. It helps you to understand how great products (for project champions in existing firms) or startup ideas (founders in new ones) can emerge.

Table 3.1: Different Ways to Discover Great Product or Start-Up Ideas

Way Example What Happened
Develop Capabilities Hotmail The founders sought a way to communicate while at work, for a side hustle, avoiding detection from company systems and in the process developed a native web-based email, un-tethered to an ISP (internet service provider). They had the technical skills, and working to overcome a barrier (a friction) ended up starting a company.
Daily Life Observation Airbnb Airbnb founders saw scarcity of hotel rooms in their city during a major event, giving people opportunity to book a space in their apartment via the web. While many people have possibly done that (renting home space), the founders saw it as a huge business opportunity, and went on to scale it.
Awareness of Future Trends Tesla The future has to be lived and building for that future is an opportunity. Elon Musk saw that the future would come and embarked on creating Tesla for the eventual shift to non-fossil fuel vehicle future. Opportunities exist for AI, AR/VR, drones, etc in the near and far future. (We will be discussing the business of these technologies in Week 4.)
Discover Inefficiencies Uber, Interswitch There are inefficiencies everywhere, from traffic congestion, to outdated business practices. One can go to fix them. Uber simplified intra-city trip experiences for commuters. Interswitch founder noticed payment inefficiencies and pioneered electronic payment in Nigeria.
Enable Disintermediation Kayak, Wakanow Kayak and Wakanow help you to cut out brokers or middlemen when booking flights or hotels. Whenever you see the presence of many middlemen, there is an opportunity to improve customer experience and save people money.
Copy Elegantly Apple Apple has rarely pioneered any category it has dominated. Before iPhone, there was Blackberry. Before iPod, there was Walkman. And Pebble made way for Apple Watch. But Apple has ruled whenever it comes into a category; copy elegantly and legally as I noted in this Harvard Business Review article[1].
Monetize Your Passion Pinterest The founders of Pinterest have deep heritage and interests on collecting things (i.e. collectors). Building the business was an extension of that passion – yes, digitizing collection. As they say, blessed is the man or woman whose passion is his job. You can make yours that!

 

[1] HBR- https://hbr.org/2012/05/when-you-cant-innovate-copy