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My Lagos Computer Village Engineer Expands

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Few months ago, I wrote about a really brilliant young man, Engr Seun. He had done wonders in the magical Computer Village Lagos.

He has no degree. He has a 3-month diploma from UNILAG and a 6-month diploma from NIIT Lagos. But he is brilliant. In short, I could not believe what I saw. It took him 3-4 minutes to dissemble a laptop. He has 15 years of experience in his art.

My local team has kept up with him. We gave him support to build a real business in his art. He is peerless and exceedingly talented. In this trip, despite all the tight schedules, I had made time to visit him. He is making progress.  Now, he has five engineers. Yes, the real engineers (forget Nigerian Society of Engineers). All the five have ONDs. And he added also an OND accountant. Also, the company has been incorporated. I did not ask for any equity. I did not make a loan either. I wanted him to just do well. Hopefully, he would afford to return the money one day. That way, I can send it to another person.

Besides the support, I also offered some business lessons. For 7 of them, I did a one hour cost modeling/strategy training. I explained pricing and why they must commit customers to a minimum fee irrespective of the outcome of the repair. And every repair must be phased in categories. In other words, if you bring your laptop or phone to be fixed, you must commit to pay N2k irrespective of the outcome. Then engineers would start work and based on the outcome, you would be charged more.

Also, if an engineer is working and cannot get the job done in 2 hours, the work should be moved to a new category with new pricing structure. This model is necessary in case they need to expand where Engr Seun cannot be physically present. The pricing model is what would make this a startup, over a one-man business. While local teams (say in Abuja and PHC)  could fix things, there could be some challenging works that must be sent to Lagos. Those could be 2-week jobs which must attract different pricing.

To offer the lesson, I visited a local mechanic job in U.S. to learn how to price this type of labor.

That reminds me of Aba, Oshogbo, Kano, etc where geniuses are left poor because no one can prepare them to price what they do more effectively. In a Harvard Business Review, I had explained that Microsoft invented the PC industry through its elegant pricing which made it possible that you NEVER own its software product even though you have bought it especially for enterprise customers. Yes, if you do not pay annual license, you are essentially a criminal. Imagine if Ford, GM and Mercedes Benz had used the same pricing model on cars. Simply, governments should do better in the informal sector by helping the participants to understand cost and pricing better.

West Ham Harms The Game

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I am proud of my Nigerian English because the only people without accent are the English people. If you want the real English, live in England. Once you are out of England, it is fair game. From America to Ghana, South Africa to China, anyone can speak his/her own version of English. Unfortunately, many do not understand that.  For an African, it is more than accent. Your identity is really what is accented. Yes, your color. Who cares if you speak better English than the Chinese man? For our women, it is double whammy: add the color to being a woman, the odds to success drops in many cities around the world. It is unfortunate that discrimination still exists; it ought to be only in history books by now.

One happened in English ball club West Harm and it is troubling: they think African players have “bad” attitude because they ask to be played. So, they would not hire them. Sure, I am not saying that our guys should cause world war if they are benched, but generalizing a race because of 2-3 players, is unfortunate.

West Ham United have suspended their director of player recruitment, Tony Henry, after he left them open to accusations of racism and potentially unlawful discrimination by telling agents in the transfer window that they don’t want to sign any more African players.

After being confronted by Sportsmail, Henry made the shocking admission that West Ham do indeed want to limit the number of African players because ‘they have a bad attitude’ and ’cause mayhem’ when they are not in the team.

[…]

“West Ham United will not tolerate any kind of discrimination,” the club said in a Thursday statement.

West Ham is not seeing the players; the club is seeing Africa. The players were not arrested for robbery. They did what most sportspeople do: they lobby for playing time. The transfer window exists partly to help accommodate players who can be shipped to other teams because they are revolting for low playing times. The loan scheme in the game addresses that also. Those existed before each of African players came to England to make a living. Yet, teams buy them, cut their time, and when they ask for freedom, it is mayhem.

West Ham midfielder Cheikhou Kouyate posted on Instagram on Thursday: 'African and proud'

Sometimes, I wonder why we see. If not, no one would know who is black, white or red.

I recall a day when a young lady of African descent was to speak in a technical conference I had attended. As she walked to the podium, practically everyone was leaving the room. We were three of African descent in the conference. Her talk was not professionally relevant for me. By the time she turned after climbing the podium, her eyes were on tears. I told her “hold on”. I ran and grabbed the other African. Then came back, and told her to present to us. It was a fair talk; her confidence was already decimated. But she finished. Then the room got back to full-capacity for the next talk. Her problem was double: she came from a historical black school and she was a woman. All the things she did right, in her world, to have gotten her paper accepted, were thrown out by people that saw her color. Yes, we have eyes so that we can discriminate!

 

Would Speak in Lagos Business School Next Month

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Good people, I just accepted an invitation from the Lagos Business School, made through the Director of Programmes, Dr Uchenna Uzo, to speak in the School as follows:

Date: March 10, 2018

Venue: LBS, Ajah, Lagos

Time: TBD

As always, it has to do with technology, business and innovation. I will share more details as they become available.

 

Partner for Roll-out of Medcera Healthcare Solution

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We are looking for partners across Africa for roll-outs of our Medcera solutions. We offer solutions that would reduce medical errors, and improve overall healthcare delivery. Please reach out to us if you want us to work together.

Introduction

Medcera is a web-based EMR (electronic medical record) and EHR (electronic health record) system with patient portal. It provides physicians and medical professionals with EMR/EHR and medical practice management technology that includes charting, scheduling, e-prescribing, medical billing, lab and imaging center integrations, referral letters, training, support and a personal health record for patients.

It supports large and small clinics, dentists, labs, pharmacists, and imaging centers to move their operations into the digital ecosystems where they can increase productivity, lower costs on medical information management, improve quality of care and employee/patient safety. Also, Medcera offers health insurance solution enabling integration of physician, billing, insurance, government receipts and other components of health insurance delivery in one system, at private and public levels. All Medcera systems run on the cloud with no requirement for any installation. It is supported with bank-level security.

Our motivation is anchored on the fact that once a patient has a record with Medcera, every approved health professional will have access to that record irrespective of time and location. So, anywhere you are in the country, provided the entity and you are in the Medcera Network, your records would be accessible. We think this will save lives.

Snapshot of Medcera site

 

Key Features

Medcera Fusion: Free, web-based electronic health record (EHR) software for physicians and medical professionals. The EHR system includes medical charting, e-prescribing, clinical decision support advisories, online booking and scheduling, online referrals and messaging. Its lab, imaging, and billing modules integrate with a network of third-party laboratories, medical imaging centers and medical billing service.

Medcera PatientPersonal health record (PHR) system that gives patients access to their prescriptions, diagnoses and test results (as needed). Records update as physicians add information to their
patients’ charts. Consumers can search physicians by location and specialty, request an appointment and also pay hospital bills online.

Medcera Insights: An analytic product based on Medcera Fusion dataset of patient records at population level which is anonymized and aggregated. Real-time data provides perspective on clinical trends and helps with population health management and clinical decision support. Helps governments see disease outbreak as quickly as it happens. It is built with top-grade AI engine that improves population health.

Medcera Connect: A non-EHR designed for non-physicians structured for imaging centers, pharmacies, dentist practices etc making it possible for these entities to connect with Medcera Fusion. The goal is to provide full electronic interface with the EHR for any approved organization in the healthcare sector.

Medcera Premium: This is a paid version of Medcera Fusion which makes it possible to customize Medcera Fusion for a clinic or client. For example, we could have AbaHospital.Medcera.com where the branding will make it possible for Aba Hospital doctors and medical professionals to use that sub-domain to enjoy the services offered by Medcera. With this, the hospital can provide descriptions, logo etc and create a presence unlike the Medcera Fusion which does not allow that. This is optional but could appeal to large organizations.

 

Contact: medcera@fasmicro.com

Rodrigue Fouafou Is An Important Man in Africa’s Startup Sector

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   He is a brilliant young man. He has energy and he understands the technology space in Africa. He is one of those guys that would do everything to help. He has invested tons of money in African startups. He continues to mentor many. He is Rodrigue Fouafou. He was born in Cameroon but today he shuttles around the world, out of Toronto. My first encounter with his kindness was the day he asked me to meet him in California that he would introduce me to somebody. He came with his business partner, and we met in San Francisco. Just like that, Rod (as we call him) introduced me to a money man – a onetime highest ranked Chinese in Morgan Stanley and UBS. Without him, we would not have our public sector investment business in Africa.
   Today, I want to introduce this hardworking African immigrant to the world. He may be in the plane as you read. But one thing is clear: he made some of the first investments in the (then) nascent Cameroonian startup sector. He is the ultimate African: someone who found favor before men and women in North America and continues to remember his root.
   I do not like the phrase serial entrepreneur because it creates a connotation that nothing has worked. But Rod is the real one who has actually built things that have worked. A former IBMer; you can call him a nerd and a geek.
   Good people, read this interview with Rodrigue Fouafou in a new series here on Tekedia called the Building Africa Series. I do hope to interview people who are making things happen. Yes, people from the do tanks and not the think tank.

Let us know about you and your background:

   My name is Rodrigue Fouafou; people call me Rod. Betty Liu, Founder of Radiate, and Famous Bloomberg TV Anchor prefers “Africa Potential Unlocker”.  I am originally from Cameroon. Currently, I live in Downtown Toronto. I have lived in Ottawa, the Canadian capital, and Palo Alto, California.
   I grew up in a poor but large family. I was lucky enough to have gone to school. I graduated with honours from the University of Ottawa with a Bachelor of Applied Science in Computer Engineering. I’d had a few successful years working at IBM, Nortel and Mobile Knowledge Inc. Afterwards, I took my first leap as an entrepreneur.
   Then I met my first business partner. What came from the commingling of our minds, with extremely long hours of hard work, were Gourmandia. For more than 5+ years we programmed, wrote, built, ate, and breathed Gourmandia. To give an idea of our success, in less than 4 years we became, according to The New Yorker, #4 worldwide in the food vertical after FoodNetwork.com, and AllRecipes.com.
   I moved to Palo Alto (Silicon Valley, California) after I exited my first venture back in 2012, and wanted to start a start-up venture over there. During that period, I learned a lot  on why Silicon Valley culture remains the most innovative one in the world.

Introduce us to your business:

   I co-founded HartNamtemah. The name is partly derived from the name of my co-founder, Marc-Andre Hart. Namtemah means lion in the Bafoussam language, which is spoken in Cameroon, my country. The company is an investment and consulting firm. We specialize in Investing/Funding/Mentoring/Advising/Connecting in African startups. We also work with investors interested in funding business ventures in other emerging markets around the world.
   Besides Marc-Andre Hart, my business partner, I had  a privilege back in 2012 to meet one of the most active African innovators, Ndubuisi Ekekwe. I had met Nd after reading a piece he wrote in the Harvard business Review on innovation and entrepreneurship in Africa. We later connected for a business trip to California.
   Over the last few years, this is what we have accomplished in HartNamtemah. Today, we have more than 70% of our ventures generating revenue.
 

How do you find the startups?

   We have been using Vc4Africa platform which is co-founded and lead by a good friend of mine, Ben White, to select our startups. We rely on our  network also. And of course, people connect with us directly online.

Where do you see technology and innovation moving in Africa?

   Nigeria for West Africa, South Africa for southern Africa, Kenya for East Africa and Cameroon for CEMAC region in central Africa.
   The opportunities are enormous and there is enough room for innovation for everyone. However, the opportunities come with challenges. New entrepreneurs must understand that Africa is a new market and you have to do better than in any other continent to succeed.
   Our main goal is to show Africa differently to the world. Develop new talent and connect Africa to the rest of the world. The continent has so much potentials. We wanted to re-position Africa on the global opportunities map. Personally, I am excited by the future.

How would you pass your passion to upcoming African entrepreneurs?

   When I look back, I have been blessed with well-rounded success; consequently, it is an honor to help others attain their goals in business. I tutor those who are less fortunate, offer seminars, and mentor all whom I am able to. I am a mentor at Enablis (East Africa Region) – a stellar training and development tool for African entrepreneurs aiming at transforming their excellent business ideas into successful business ventures and therefore reducing poverty. Also, I am a mentor at a new World Bank initiative called XL Africa which helps in bridging the gap between African entrepreneurs and global investors by providing services including training, advice and access to capital. I had an opportunity to meet the first batch of 20 startups founders during my trip to Cape Town last November.
   Occasionally, I am asked to speak about African tech startup. In 2017, I was a Guest Speaker to World Angel Investor Summit in Montreal and  Africa Angel Investor Summit in Cape Town, South Africa. The next event I will attend is the African diaspora investment symposium in San Jose, California.
Mentoring African Youth Summit in Ottawa

As a mentor to African entrepreneurs, how do you assess the development of our entrepreneurs?

   Nowadays, everyone wants to be an entrepreneur and to be the next Steve Jobs. I’ve seen young passionate men and women starting their own projects. I think it’s exciting to see them go with all the tools and skills they have. Decades ago, the system wouldn’t allow anyone to be an entrepreneur. You had to get a sort of a diploma and a lot of money. Now, the world has changed. The new technology is booming. Everyone is connected more than ever. Everyone travels, meets and shares vision.
   However, the only thing that can last is your vision about your business. A clear vision of where you want to go. One time, I’ve read “Don’t work harder, just smarter”. With your vision, you will able to guide and lead your team. In business, we say 15 years from now is short term. That’s how the investors can take you seriously on the long run. In Africa, we are developing our entrepreneurial base.

Any specific sectors of immediate focus at the moment in your investment business?:

   We have invested in Kiro’o Games in Cameroon, in the video game industry. They see video games as a creative way to further the development of the African continent. We have invested in Fitech ventures. We have tons of project in big data (Njorku.com), cultural, financial and more.
Our next targets are fashion,  agribusiness, cryptocurrencies, 3D printing and the sharing economy.  At the moment, we are currently closing our first investment deal in Abidjan, Cote d’Ivoire for a rideshare app.

What do you on your free time?

   Outside of work and businesses, I have hobbies. I do run for Nike Toronto, I ran Scotia Race back in October here in Toronto ( see my Blog) and also I ran 10K during my trip in Cape Town in November 2017. I discover my passion of Running.  And I’m lunching Africa Running Club Initiative. A way of Combining Healthy Bodies with Creative Minds.

Your message to African founders and entrepreneurs:

   Think Small, Do Big.

How can people reach you?

  Just GOOGLE “AfricaConnects”.