Olatayo Samuel
Olatayo O. Samuel is a Retail, Supply Chain and Operations Management Specialist. He can be reached at olatayo.samuel@yahoo.com.
AUTHOR: Olatayo Samuel
Affectionate, Smart, Eloquent Retail Sales Associate Can Boost Customer Experiences in Retail Stores
Providing great customer experience is a key operational goal for retail chain outfits. Indeed, among many other factors, whether or not shoppers will enjoy...
The Power of Customer’s “Thank You” in Evaluating Retail Service Quality
Typically, when a retail store gets its merchandise on shelves and opens door to customers, the hope is that customers will come and have...
Fixing The Root Cause of Nigeria’s Corrupt Society
When I talk about corruption and its banes in Nigeria, I think I hold a different view and that has sometimes been met with...