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If Andela Were An Open Ecosystem

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Imagine if Andela focused on growing their network of businesses looking for technical talent, and moved the management of software projects into a well rehearsed ecosystem of agencies. Work keeps coming in, agencies focus on getting better at delivering projects, developers get to just code and work on amazing projects, and foreign businesses get the most bang for their buck. Come with me as I explore what this can look like and just what it will take.

Nigeria needs an open network revolution but it won’t happen until individuals band together for a greater collective good.

What is a network? It is a community with a clear intent. You can refer to my article that dives deeper into what a network is and how its more valuable than data.

For instance, Nigerian youths take 1000 Naira from politicians in exchange for their votes. If you ask them they will say, I gotta eat. Its true; we all gotta eat but this individuality exchanges filling up our bellies today only to be hungry tomorrow with no hope for sustainable food supply.

When I look at the tech sector especially the software engineers, designers, content writers and other highly skilled remote friendly freelancers, I see a missing opportunity. Currently, Nigerian demand for technical talent is well below supply. You can see this because the wages of an average software developer in Nigerian employed by a Nigerian company is pitiful. Whereas, in the same Nigeria, the bonafide software developers have an earning potential that matches technical talents in Silicon Valley. Andela routinely charges US based clients $100,000/year+ for developers living in Nigeria, working remotely.

Let that sink in. I live in Orange County, CA. The standard of living here is such that you spend 25-35% on tax, 30-50% on living expenses. Your spending power  is about 25-45% of that gross income. The demand for bonafide software engineers is so high that these companies are willing to pay wages to remote developers without significantly adjusting for standard of living.

Pillar #1: Global demand for technical talent is currently insatiable.

When Andela started, Nigeria was not known as a destination for software developers. We must give it a huge shoutout for re-branding Nigeria, Africa by extension as a place to invest, and build a world class remote distributed teams. Not only did Andela rebrand Nigeria, it also built a network of world class developers and created a brand for its community. The name Andela on a resume is synonymous to Silicon Valley quality minds and technical skills. 

Unfortunately, Andela has taken more from Microsoft’s old playbook instead of Amazon’s. Andela is a closed network built strategically to drive high quality value primarily for the sole benefit of the closed community.

At Charisol, we saw this trend 2 years ago and set out to learn from Amazon to build a better network that is more open, and profits from driving outcome which reinforces and benefits the community. 

I am writing this article because I believe the  vision – to connect remote African digital talents ( developers, designers, content writers, graphic designers) – to foreign businesses like solopreneurs, start ups, small businesses and corporations, is one that requires key stakeholders to come together to share, collaborate, profit and give back.

I am a strong believer that Nigeria’s future depends on when we can create this network. Our developers individually are trying to compete on Upwork, Fiverr, Toptal; and they are increasing facing discrimination, scam reputation and many more. They are the future of Nigeria’s middle class which is the media that will transform Nigeria into a force to be reckoned with.

A lot of startups in Nigeria fail because the Nigerian populace does not possess spending power. China’s introduction to the world stage as a market to pay attention to started with “cheap labor” producing employment; employment which created value; value that raised foreign exchange; foreign exchange that built a middle class.

Economists do not look at 1.4 billion people when they do market analysis of China. They look at 300 million middle class spenders. To borrow from a point in the article – data is not the essential value but network. The middle class in China is the network that business owners want to get their products to. Until Nigeria develops a larger middle class, our position as the most populous black nation will remain an enigma. A trap that lures investors and entrepreneurs only to assume ROI but encounter a death trap.

Returning to the Chinese playbook, let’s make the global gig economy, Nigeria’s version of China’s manufacturing revolution. But what is this going to take? Glad you asked. 

A clear vision that we can rally around designed to benefit its creators ONLY when the community profits. Nigeria must lead the way in making remote work supreme and advantageous to employers, and businesses that encounter our approach.

The pillars of this network looks like these:

  • Recognize the value foreign employers perceive in remote workers start with: Clear Communication. Resolute Dedication. Honest Work. Competence. Results.
  • Every Nigerian remote talent takes a pledge; one that identifies and engrains the fact that our actions and the experience of foreign employers with us is an interaction that affects more than an individual. We represent a Nigerian remote brand.
  • Lead with results, and outcomes for your client and pay will follow.
  • Solve for availability. In a remote world, clients need 24/7 accessibility. If you try to be a lone wolf and never sleep; you will burn out. This reinforces your need to be part of a community.

On the business side, I truly believe developers should not be taking on gigs as individuals. We need a network that looks like these:

  • Micro Tech Agencies: instead of having developers that are SEO, Design, frontend, backend etc experts; master of none. We need agencies that look more like these  3 friends – React developer + Designer + Project Manager.
    • Notice the clarity of the skills.In this example, it is a Javascript React mini dev agency. It is not a-bring-every-development-job agency. This allows tech talents to hone and further develop their skills in order to rise to the level that is the minimum threshold for foreign businesses.
    • Because developers are the modern day manufacturers, guarding their time is important. Designers and Project managers can take turn in managing client expectations and communications. 
    • Imagine you go to China to manufacture your goods. Would you go to a factory worker or go to a manufacturing company? Developers, you need more than soft skills. Unless you have just one client, there will not be enough time in the day to produce and manage all the needs of your clients alone.
  • Platforms: 
    • Thought Leadership Demonstration: Because github houses intellectual property, using it to showcase expertise is not much of a viable option. Content is benign way of demonstration thought leadership in a way that shows off the indegous flavor to problem solving that we possess as Nigerians. It could be a medium publishing, an online forum, a reddit community, anywhere that stories, insights etc can be shared to grow the community and capture the imagination of foreign business owners. Diversity is a prominent ingredients for great products and a platform like this can showcase and attract those who value it.
    • Open Source Software: Imagine if like LinkedIn, there are APIs to request detail profiles of remote talents based on search/filter criteria. An up to date registry of the tech talents in Nigeria that makes it easier for people with networks that include business owners looking for talent to connect requests for talent to the right level of skill quickly.
    • Managed Network of Foreign Business Leaders: the supply side for this ecosystem is very important. Creating a process for requests to be verified, understood, defined, priced and executed will most certainly be of value. An advantage of this network can have over upwork is the setup to consistently exceed expectations. This doesn’t happen through random uncoordinated efforts.
  • Governance: A process by which the community is continuously intentionally designed to better serve and be served.

At Charisol, this is the vision we wake up to everyday. Some days we feel inadequate, other days we are intoxicated when we see our stakeholders get outcomes that matches their definition of value. 


Designers, Developers, Dev Agencies, Design Agencies, Branding and Marketing companies, Content Writers, etc come join the network, write for the community, be the community and share the vision!

How Artificial Intelligence can improve your website

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Having a successful website can be a demanding task because of the high cost of creating and maintaining it. It’s hard to put together – creating excellent content, improving Search Engine Optimization (SEO) and making sure your users have the best possible experience.

Artificial Intelligence (AI) is here to streamline some of these essential tasks to make running your site easier.

Let’s take a look at how Artificial Intelligence can improve your WordPress website.

  • Enhance your content’s SEO to improve site visibility

SEO is an important part of creating content for the web. For the success of your site, you need to get it to rank with search engines so that users can find it. Even though not all SEO has to do with your content, optimizing your text and images is essential. However, it is important to note that optimizing your content can be time-consuming. You can speed up the process through Artificial Intelligence. Make use of WordLift if you run a blog or other text-heavy site to improve your content’s SEO. Additionally, Images can be optimized with Artificial Intelligence through the use of Automatic Alternative Text.

  • Refine your spelling, grammar, and word choice to enhance your content

It is very important to make use of correct spelling and grammar. Its function is that it will influence new visitors’ perceptions of your site. Many spelling and grammar errors on your website will make it seem less trustworthy and unprofessional. Additionally, your word choice also counts. Artificial Intelligence like Jetpack will proofread your spelling and grammar for you. Lastly, it also checks for style errors.

  • Automate Customer Service for your E-Commerce Site to escalate Sales

In recent times, you don’t need to wait on hold for customer service. Customers are getting demands thus, they need fast responses to their inquiries which contact forms and customer service lines can’t provide. When you make use of Artificial Intelligence for your customer service, it will keep you from answering requests all day while also providing your customers with the service they need. Artificial Intelligence that can aid to direct customers around your site and answer basic questions is called chatbots.

Having examined the aforementioned points, it is clear that Artificial Intelligence is a necessity when it comes to WordPress website because it will help to free up your time.

How To Shape Customers into The Best Brand Ambassadors

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Customers are very tricky nowadays, so it takes a lot to satisfy them. With the latest technologies, customers can order for the goods they need from a mobile device which will be delivered to their doorstep at the fastest possible time. Social media is used by UPS as a tool to anticipate customer needs and improve service times and efficiencies. For instance, Apple’s executive team reads customer emails virtually every day to ensure that the business aligns with the main concerns of the customer base.

Nowadays companies are getting more engaged and dedicated to their target audiences, and that has led to the improvement in brand loyalty and overall customer experience. However, there is still a large chasm between those who adore and promote for a brand and those that simply use their beloved products or services out of a sense of loyalty.

The objective for any business owner must be to convert customers into the best brand ambassadors. Those brand ambassadors are individuals who noticeably exhibit the adoption, use, and preference for a certain brand.

Below are ways by which you can shape customers into the best brand ambassadors.

  • Request for UGC

User-generated content (UGC) is a powerful tool that can aid you to market your brand and shape your customers into the best brand ambassadors. This is free and useful as it acts as relevant and valuable feedback on a customer-to-customer basis. Not only that, but it also authenticates your business, and switch a customer to a brand ambassador. 

  • Deliver a wonderful customer experience

With modern manufacturing techniques and a viable world-wide commerce arena, products purchased are almost flawless. Which means the only differentiating factor may be the total client experience created by your business. There are some questions you need to ask yourself, which are – whether your site is slow? Is it tough to navigate? Are you managing the customer’s experience from the first touch to the last? If the answers to those questions are negative, you will have a tough time switching your customers to the best brand ambassadors. 

  • Request for Feedback

Just think for a moment, how many of your customers refer their friends and families to your business? If they are many, then you have many potential brand ambassadors in your hand. The mechanism you can make use of is to embed a rating scale on your site or a post-purchase survey that request for a reply to a “how likely are you to recommend” message. After that, you can add those who rate you a 9 or 10 to your potential pool of ambassadors. 

  • Craft Loyalty Programs

The objective of this step is to drive brand loyalty through repeat business. When you do that repeatedly, the customer will be shaped into the best brand ambassadors. All you need to do is to keep it simple. This is the rationale behind credit card companies making use of the “1% or 2% back on every purchase” idea rather than a tiered rewards program that includes many categories to manage. This means simplicity drives devotion and adoption. 

  • Craft Value through Cost

If you offer your product for free, your customers may feel there is no exact value to the offering. For instance, companies like Amazon that charges their customers’ high membership fee will ensure that their customers commit to their service and extract every last bit of value out of it. This ensures that about 40% of US citizens make use of their premium service. 

Final Word…

Reflect on the aforementioned ways and you will find it much easier to shape your customers into the best brand ambassadors.

Updated: Tecno’s Transsion Closed at $6.5 billion on IPO Debut

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Update: this post has been updated – Transsion’s (makers of Tecno) closed at $6.48 billion valuation on its IPO debut, well ahead of $4 billion it was priced.

The Chinese smartphone company that’s taken Africa by storm had a gangbusters stock market debut. Transsion, which dominates Africa’s phone market with its Tecno brand, soared as much as 96% on its first day of trading on China’s Nasdaq-style stock market, briefly pushing its valuation to $7.7 billion.The stock later gave up some of those gains but still closed up 64%, valuing Transsion at 46.24 billion yuan ($6.48 billion).


Africa was Samsung nation before Tecno came. Today, Transsion (parent of Tecno, Infinix, itel) commands close to 47% of the market share. And based on that market leadership, Transsion is now worth about $4 billion. This is how CNN put it: “Chinese smartphone maker Transsion, which is dominating Africa with its Tecno brand, has raised nearly $400 million in an IPO on China’s hot new tech-focused stock market… pushes Transsion’s valuation to $3.95 billion”.

The Shenzhen-based company said in a stock market filing Wednesday that it sold 80 million shares for 35.15 yuan ($4.93) each, raising 2.81 billion yuan ($395 million).

The share sale pushes Transsion’s valuation to $3.95 billion and establishes the company as one of the biggest attractions on the Star Market, China’s answer to the Nasdaq.

The company said that its shares would begin trading “as soon as possible.”

Transsion — which also makes Itel and Infinix phones — doesn’t do business in China, despite being based there. But it controls a huge part of the smartphone market in Africa.

The interests on Tecno, and in extension Africa, are huge: “Its offering triggered a rush among investors. Only one in 20 online bidders were allocated shares, while only three in 1,000 offline bidders were successful.” Yes, as these investors were betting on Tecno, they were in reality believing in Africa since Tecno has no core strategic interest in pursuing the Chinese market at scale. My point is this: abundance is in Africa, but it has to be unlocked. Tecno did it for smartphones and it is having its moments. As the risks abound, so are the opportunities in Africa.

Just after hitting submit button on this piece which ran earlier this morning, I received this press release from Control Risk. Did you see Nigeria? Huge Risk but also massive Reward. That is the state of Africa in general – and if you want to eliminate all the risks, you will never buy a ticket from that Switzerland, Sweden or New York to venture into Nairobi, Lagos or Accra.

Tecno came with a new basis of competition – a parallel to anything Samsung was doing, picking to win from the flanks, as encapsulated by Sun Tzu in the Art of War. Before Teco, buying smartphone was in glass shops, but they made the process accessible physically and in monetarily terms, by working with shops in open markets to pursue the mission. That strategy has berthed a $4 billion company.

People, the opportunities in Africa remain unbounded but that does not mean that unlocking them is easy. But those that do will find glory. Tecno is having its moments.

Chuck This Way! An Art Gallery with a Passion for Africa

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Historically, galleries have always needed to manage old relationships and cultivate networks in order to stay relevant. In today’s cultural landscape simple process has taken on a more complex approach that requires lateral thinking, creativity and innovation, in order to develop strategies that promote conversations about the Art as well as customer engagement.

Marketing art and artists today requires an approach that fosters resonance and amplification of the art and artists in both online and offline spaces.

A wholesome art-centred approach to marketing lies at the intersection of aesthetics, economics, and emotive storytelling. For a gallery, it starts with the induction of a rich heritage and cultural significance unique to the gallery. That is exactly what Chuck Gallery exudes as the first private art space in the North West England dedicated to the promotion of contemporary African art in Manchester (United Kingdom). As the founder and proprietor Chukwudi Onwudiwe tells me:

As an independent contemporary African art gallery, setting up in Manchester was deliberate – a city of creativity and diversity and a hotbed for radical ideas that influence political and social thinking.

Indeed, the registered address of Chuck Gallery on Plymouth Grove  is instructive. This is a street that houses a rich history of local creatives like Elizabeth Gaskell and is in close proximity to prominent landmarks such as the Victoria Baths and the University of Manchester.

Situating a modern and contemporary art gallery in such a progressive quarter is not only appropriate but also creates a connective link to the continued heritage of creativity of the quarter, city and wider geographic space spanning Africa and the diasporic chords.

Chuck Art Gallery is located at 166 Plymouth Grove, Manchester, M13 0AF, United Kingdom.

This article is excerpted from a recently published book chapter on Arts Marketing in Contemporary Issues in Marketing: Principles and Practice, 388-419. London: Sage.