Technologies have a great impact on our lives. There are many inventions that have changed the way we live our lives. Some of them have facilitated us way beyond our recognition. VoIP is one such technology is gradually changing our lives by taking over the role of a phone service. VoIP providers offer different types of internet phone services to all their customers. Choosing the right one can become a difficult decision to make. This review will compare two of the big names in the VoIP phone industry, Axvoice and Packet 8. You will see how both of them perform against the different set criteria for a good phone service.

Service reliability

The reliability of a phone service is one of the most important aspects that a user should look into. There is no other trait that important as reliability. We depend a lot on a phone service for various different reasons. If we closely look at all the traits, we find that reliability is on top of all because there can be emergency situations where our only helper will be the phone. Axvoice and Packet 8 both offer an extremely reliable phone service to all their customers. I used both of them for many months now and did not experience any service drops or any other issues. In terms of reliability, I found both Axvoice and Packet 8 extremely reliable phone services without any issues.

Call quality

The call quality that we experience on our phones is another important trait of a good VoIP service. Call quality means a smooth talking experience on phone without any interruptions, echoes, and any other problems. When we go in the market to fetch a good phone service, every VoIP provider claims to offer a high call quality to its customers, but in reality, very few really deliver it. Axvoice and Packet 8 have the same voice quality when I dial local calls inside the US to any of the states. But the call quality suddenly changes when I make phone calls abroad. There is a lot of difference between the calls made abroad from Axvoice and Packet 8. Packet 8 fails to deliver the same high call quality that it delivered for local calls. There are frequent disruptions, disconnections and the echoing, which all make call receiving an annoying experience.

Installation and configuration

The process of ordering was pretty simple, I jus to ordered both Axvoice and Packet 8 by mail. I received both of them within few days. There wasn’t any difference in the installation and I just started making phone calls within no time. Each accompanied a user manual that had written on it step by step guide on how to configure and install the phone set. Within no time, I started using both the phone services. There aren’t any differences in terms of installation procedure and neither of them is complicated.

Service features offered

The features complete an internet phone service. Axvoice and Packet 8 both offer value for money features, but in this regard, Axvoice is way ahead. When we look at Axvoice, it offers more than twenty five service features to its customers and does not charge for any of the advanced features that it offers. Packet 8 has a very limited number of service features offered to its customers which makes Axvoice a better value for money internet phone service.

The overall experience that I had with Axvoice was better because it offers more features, has a better call quality and gives more value for money to its subscribers.