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Google Buys Motorola Mobility – Soon, ICT Industry Will Consolidate Like Utility Boards

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Do not worry, it always begins very small. But over time, any industry consolidates. ICT is going through  that process now. Ever imagine why there are few choices for gas, water and electricity companies to choose from when you move into a new city or right in the one you live. It is simply called CONSOLIDATION. The ICT industry is evolving into that now. Soon, we will have three major OS in the mobile ecosystem: Android, iOS, Windows and (maybe WebOS). Blackberry is already history.

 

So, today, looking at Google’s plan that it will acquire Motorola’s handset business, Motorola Mobility, for $12.5 billion, it’s easy to understand Google’s motivation as well as to know that the consolidation is here. The deal will give Google a portfolio of patents, the ability to design hardware to accompany its mobile software (Android) and ensures that a significant mobile player (Motorola) stays out of its rivals’ (Microsoft, HP, etc.) clutches. Moreover, the purchase price won’t strain Google, which has approximately $39 billion in cash.

 

Forbes captured it simply brilliantly:

 

Indeed, the mega-deals of Nokia/Microsoft and now Google/Motorola point up the extent to which the mobile industry is dividing into “ecosystems” organized around operating systems such as Android, Windows Phone and Apple’s iOS. Nokia CEO Stephen Elop has spoken time and again about this trend and says it is one of the chief reasons he decided to pair up with Microsoft on future smartphones.

 

Does it mean that you cannot open an ICT firm? Of course you can. But build it around these mega companies. Amazon, Microsoft, Google and maybe one other will soon host all our data in the cloud -just as the utility companies provide our energy needs. When you are starting a company today, you need not worry over those big serves; use the cloud. And very soon, the choices will narrow in other areas. More mega deals are coming and very soon ICT will become like utility boards with likes of Google, Microsoft and Amazon running them.

Airtel Nigeria Wins Customer Service Operator Award At Telecoms Awards 2011

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The mobile ooperator giant, Airtel Nigeria was last weekend named Customer Service Operator of the Yearat the influential Telecoms Awards 2011. This is the sixth time the company is getting recognition for excellence in Customer Service in its ten-year history.   Organizers cite superior customer-centric initiatives and unwavering commitment to delighting its subscribers across the country. They noted that Airtel has continued to delight customers 10 years after launching commercial mobile service first and introducing affordable products and services.

 

Announcing the award, the organizers stated that Airtel Nigeria, over the last one year of operation in Nigeria, has sustained the culture of customer service excellence by which the previous operators of were known.

 

“Indeed, said the citation, “this is the second time the company is coming tops in the Customer Service category in the history of Telecoms Awards, and clearly demonstrates the commitment of the management to treat their customers as more than just a connection”.

 

Mr. Deepak Srivastava, Chief Operating Officer & Executive Director of Airtel Nigeria, who received the award on behalf of the company, described the award as “just the beginning of major acknowledgments for us as we single-mindedly pursue our transformation agenda in the Nigerian telecommunications industry.

 

“Even as we invest massively in the expansion of coverage, enhancement of capacity and improvement of quality, we are very mindful of the paramount importance of excellence in service delivery and customer care. Customer Service is perhaps the most significant differentiator in any market and so we are delighted that our modest effort in this regard is being recognized”, said the COO.

 

He dedicated the award to all employees and explained that the company has launched several innovative technology-driven, customer-centric offers including My Airtel; My Offer (MAMO) and the Self-Care Portal on the company’s website to facilitate speedy access to solutions via self-service.

 

The event, which is the 7th in the series, was attended by the Honorable Minister of Communication Technology, Mrs. Omobola Johnson, who delivered a keynote address on the 10th anniversary of GSM in Nigeria.

 

Photo (credit:Airtel):  The Chief Operating Officer and Executive Director, Airtel Nigeria, Deepak Srivastava(left) and Chairman of the Board of the Nigerian Telecoms Awards, Ambassador Segun Olusola, during the presentation of the Best Customer Service Operator of the year award to Airtel at the Nigerian Telecoms Awards ceremony in Lagos, Nigeria, …at the weekend

Connect Nigeria Is Innovating Month By Month In Nigeria’s Search Ecosystem

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While other areas  are being crowded with many respectable partners (think of group commerce like Allnaija, QluQlu, Dealdey), the business of local search in Nigeria remains an open door for anyone to enter. While many firms are focused on Lagos, the Northern states and Eastern states are yet to get connected.

 

The reality of this business is that it is expensive and the ROI could take long. Nigeria is not primetime for most Internet businesses; that could change within months. Traffic does not equal high business. But in the midst of this search space challenges is Connect Nigeria which continues to find a way to stay innovative by offering new products in a well designed web environment. They are expanding into jobs, local listing, media, among others.

 

ConnectNigeria is perhaps one of the most innovative information search portals in Nigeria that aims to make information easy to find, and easy to use. The portal provides the fastest, easiest and most innovative way for you to find information about businesses, real estate, automobiles, jobs, events, travel, sports, entertainment, health, education, technology and lots more.

 

ConnectNigeria.com was born out of NextDaySite.com’s desire to expose Nigeria’s businesses and information – thereby connecting Nigeria to the world and the world to Nigeria. If they continue to stay with innovation, they could possibly rule the ecosystem. Yet, they have to watch Google which ca decide to do local listing when they think Nigeria is profitable.

Eastman Kodak Is Fighting For Life As Takeover Looms

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The iconic  photography company, Eastman Kodak, that began it all is fighting and building defenses against takeover. The U.S. company has lost more than 50% of its stock price this year. Where it could not compete in the market as its business model has been cannibalized by digital cameras and smartphones, it is building new financial model fences. Aug 1, it adopted a poison pill which triggers  when someone or any group acquires up 4.9% stake in the company.

 

Whenever such happens, shareholders, as Aug 1, will be given the opportunity to purchase one newly issued  preferred share for each regular share they own. Through this technique, any person that wants to takeover will indeed have to truly spend more money.

 

It is important to emphasis that Kodak is figuring out how to compete through Wall Street strategies and not engineering which has favored it for decades. Tekedia will be here to see how this company does in coming  months even as the share price continues to drop.

Entrepreneurs, Build Local Products Using Global Ideas – Frugal Engineering Inspired By GloCal Strategy

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In this contemporary time, the most dynamic and evolving area is engineering. Such an observation may seem at first to be a mere truism but closer considerations of its impacts in medicine, entertainment, energy and surgery will rapidly dispel any such dismissive judgment.

 

Engineering is transforming all fields. Future medicine looks as a field where robots will seamlessly help doctors and surgeons get patients to work quicker and healthier. The future of global energy looks promising because engineers are breaking barriers daily in the quest to deliver affordable, efficient and clean sources of power.

 

From entertainment to security, nothing is spared. Today’s wars are technology wars fuelled by engineering geniuses acquired, advanced and processed over centuries. The bravery of a modern warlord is the engineering feat of someone who may never have to shoot. We are living in an era where discovery is not celebrated, not because they have become easier, but because they are happening regularly.

 

Engineering practice has changed so much and in a radical form from what it was a few decades ago. The global energy problem is engineering problem. The global health challenge is engineering problem and daily engineers are faced with burdens to solve major world problems. While the politicians enact the energy bills, the engineers make the energy practically available.

 

The bold and optimistic challenge to help engineer bio-grade artificial human organs is an assessment that managing what Nature gives us has limitations. Why not get a new artificial brain if the one that exists is troublesome enough?

 

But these advances pose serious ethical challenges which the engineers are not providing answers. In most cases, that is not their job; someone has to regulate them and put them on the path of keeping sanity on this earth.

 

But regulating these activities is unfortunately not easy. One technology could do well but could also be harmful. In this case, the problem is not the technology, but the application and usage. It is like saying because nuclear technology could kill en mass, it must be banned in hospitals where they are used in many critical treatments.
But for a moment, let us leave the technical aspect of engineering progress.

 

I am already aware that many cotton farmers in Sudan could be out of jobs if some of the experiments on lab production of cotton in universities in US and European schools work out. We could be creating security crises where suddenly the commodity market is destroyed because nanotechnology has provided alternatives to rubber, cotton and hosts of other materials. People will be out of jobs and crises will start everywhere.

 

My concern is the disparity in engineering development between the developed and developing world. The rich nations are pushing the limits while the poor are not contributing much. It is not that they do not want to contribute, they want but the environment does not enable them. We lose their ideas and perspectives, unfortunately.

 

Can the future of engineering be structured so that these people can get on the pathway of creativity and innovation? Can the world and technical associations provide an effective system where boys and girls in developing countries could help to solve the global engineering challenges? How can this be done? In short, how can companies begin to give people at the bottom of the pyramid opportunities to shape the products that are designed for them?

 

The same problem that has undermined our abilities to solve major poor people’s diseases is what is affecting the ability of the world to provide technology in ways that the poor people can use them. Exporting Smartphone to people that just need the simplest phone is not a great strategy. When you stay in top European universities and craft an aids project that will be implemented in Botswana without understanding what they need is similar to exporting many products we see in developing nations that do not meet the real needs of those customers.

 

Malaria remains a disease because there is no money to be made as only the poor suffer it. Polio has the same problem. Tuberculosis is the same. Why? Because those that engineer drugs consider business before quest to save lives. So why not have a system where engineering goes global and local at the same time?

 

Answering, understanding and managing emerging developments of meeting the needs of every customer, broad and specific, in the highly fragmentized world market will define the future of engineering. It will show our readiness to solve the word’s problems. It will make engineering fresh before all global citizens. It is going gloCal- having a world global strategy, but acting local in each market or community. It means helping people solve local problems with global ideas.

 

If we begin to do that, we have the possibility of solving these problems. It is so shameful that in a world of so much knowledge, many are very poor and dying. We have solved the refrigeration problem in Boston, but in a small village in Ghana, the citizens have no light and refrigerators do not have any value there. So, can be say we have indeed solved how to preserve food?

 

The global food problem is an engineering problem. Even in Africa, they have enough during the harvesting season. But immediately that season is gone, many become hungry because they could not preserve the excess. So, you have a system where a man that threw away a basket of excess fresh tomatoes a month before is looking for a canned tomato for his family. What if he has preserved the fresh ones? We need solutions.

 

Now is the time to redefine what engineering research is. People at the bottom of the pyramid are not interested in nanotechnology and genome project. They just want simple ways to live and if governments, usually not their governments, can understand that there are many research and engineering challenges in these areas by providing simplicity through engineering, everyone can look at engineering future with optimism.

 

My African kinsmen care not if you can travel to Mars and yet cannot assist them to preserve the mangoes they harvested to last longer and feed their families. So while the Mars race is on, they expect the governments to fund ways to help them store their food. If that happens, they can confidently look at the future of discovery and engineering with optimisms. A little support and devoting the engineering powers of the advanced nations could eliminate many problems.

 

There are engineering challenges across the developing nations and it is time we put resources to solve them instead of being obsessed with sending private ships to the moon.

 

I hate to recognize the political problems, because in my understanding, a political problem is also an engineering problem. Engineering will solve all human problems. Let US put all the aids money they give the politicians in Africa and send some of their best minds from MIT, Johns Hopkins, Berkeley, GaTech, Michigan and Stanford on engineering missions in Africa. Suddenly, there will be solutions to food preservation and we can reduce global poverty as everyone that grew up in Africa knows that our problem is not production, but preservation.

 

Engineering must be global and yet adaptable to local needs- we need gloCal engineering for the future. Let engineers be engineers, irrespective of boundaries and make this world a better place. Until then, many will not understand why they matter.