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Ever Missed A Customer On Your Site? Now You Got A Solution. Nigerian Chatslab Ensures You Are There When They Arrive

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Of course you have imagined how to engage all the customers that visit your site without missing a single one. You wished you can engage them on sales pitch immediately they arrive. Now, you have a solution. Lagos based Chatslab is the answer.  If you sign up to their services, you will receive a whole lot of value. Sales High, Customer Service High^2.

 

These are some of the features of Chatslab

 

  • Visitor Monitoring and Proactive Chats

Chatslab gives you real-time information on your website visitors including ip, country, time on the site, visitor footprint, and location on Google Maps. You can even initiate a direct chat request to any visitor on your site

  • Detect visitors location automatically (geolocation)

The location of all new chat requests show up right in the invite. So you know where each visitor is chatting from. You can view the geo location of prior chat conversations as well as live site visitors.

  • Custom Branding

Chatslab offers powerful customization that lets modify every aspect of the chat window. Customize the layout, font, and size of your customer facing chat window. You can also create your own online/offline buttons.

  • Gmail and Google Talk Chat Integration

We’ve integrated chatslab directly with Google. If you have a Gmail account, you can immediately start answering chat requests in Gmail, Google Talk, or any instant messenger that supports Google Talk such as iChat, Pidgin, or Adium. Therefore anyone in your organization can respond to customer questions wherever and whenever.

  • Mobile Phone Support

Chatslab allows you answer your live chats right from your mobile phone. You can chat anywhere where Google Talk is supported. This includes iPhone, BlackBerry, Android, and Palm Pre support.

  • Intelligent Chat Routing

Route live chats to specific agents based on department or topic. Just create a list of departments for your chat window, add operators to each department based on their skills, and you’re ready to go.

Chat History Management 

A search link is automatically sent in chat request invites to quickly search prior conversations with the visitor, view geo location on Google Maps, and view details browser information.

  • Multiple Language Support
Chatslab supports multiple languages for both the chat window and operator interaction. Just choose the language you’d like your visitors to see when customizing your chat window. You can then customize the messages for your needs.
  • Support for Multiple Websites and Domains

Support as many chat windows as you like in each domain of your choice. Customize the look and brand for each domain so that you can manage many sites from one simple interface and from one Gmail account.

  • Chat Transfer Between Operators

Transfer chats real-time to other available operators right from your Instant Messenger window without interrupting the client chat.

 

 

How Chatslab Works

 

1. Sign Up

Create your account your chatslab account by filling our brief signup form.
2. Link to your Gmail/Google Talk Account.

To use Chatslab, you need to have a gmail address or with any Google Hosted email domain. if you use Google Apps for your business, we’re fine. Once you’ve signed up, create your operator and accept the chat request from our gmail chat bots (chatrelay1@gmail.com, chatrelay2@gmail.com, chatrelay3@gmail.com).

3. Drop the Code on your website

All you need to do is copy and paste a code into your website and away you go. You can also customize the live chat window to your needs.

4. Login to Google Talk from your Blackberry, Computer or any other supported device

Sign in to google talk with your blackberry, gmail, or any other client / device that supports google tal

[Reminder] CloudCamp Lagos Is Tomorrow – Get Into The Cloud And Save

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CloudCamp is an unconference where early adopters of Cloud Computing technologies exchange ideas. With the rapid change occurring in the industry, we need a place where we can meet to share our experiences, challenges and solutions. At CloudCamp, you are encouraged to share your thoughts in several open discussions, as we strive for the advancement of Cloud Computing. End users, IT professionals and vendors are all encouraged to participate.

 

Why Cloud Computing ?

  • The ability to scale your business and infrastructure — on demand with out capital outlay.
  • The ability to flow over (even if it’s just the coffee ordering system) — on demand without commitment.

Who should attend:
Anyone wishing to further Cloud Computing or just learn what all the fuss is about!

  • Developers, Architects, Analysts, IT Management and Executives, from App Dev through to Production.
  • Entrepreneurs, founders and leaders of start-up/early-stage companies, venture capitalists and industry analysts.

Reasons to attend:

  • Understand how to integrate Cloud Computing Services into your business
  • Find ways to cut fixed infrastructure costs while increasing reliability and scalability
  • Learn from from others about their use of Cloud Computing Services

Date
May 28th, 2011

Location
Cinema Hall
City Mall Opposite Muson Centre
Onikan Lagos

Western Union Payments for Google AdSense Now Available in Cameroon, Mauritius and Senegal

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Google is systematically covering Africa. It just announced that it is adding three more African nations in its AdSence  program. This is contained in a post on Google Africa blog.

 

There are millions of websites and blogs across Africa. This content transforms the web for the benefit of users. Google AdSense helps content publishers grow their online business by helping them with monetization. AdSense is a programme that enables publishers to display relevant ads on their websites and earn revenue. It’s free to use, quick to set up and now even easier to get paid.

 

In October 2010, we announced the launch of Western Union Quick Cash® payments for Google AdSense in Ghana, Kenya and Uganda, Today, we are announcing three more countries, this time in Francophone Africa! If you’re a Google AdSense publisher, you can now select Western Union Quick Cash payments in:

 

  • Cameroon
  • Mauritius
  • Senegal

Western Union Quick Cash payments are free and will reach you faster than checks. Payments follow our normal payment schedule and are available for pickup in your local currency at your local Western Union agent the day after they’re issued.

 

We are confident that next one will include Nigeria. Yes, Western Union cannot stop it, despite all the concerns about fraud. Google is home and one just pity Yahoo and Microsoft on their strategies in Africa. Google is beating everyone hands down.

Ghanian OneItemPerDay Gives The Day To Evo – The Beastly Android Phone From HTC

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One Item Per Day gives the day to HTC Evo. This Ghanian startup offers a web application where products can be displayed per day and bids sent in by individuals for the products within a time frame.

 

This would be done via SMS and a short-code provided for bids. Registered users and the general public would be sent messages of biddable item for the day via SMS and within the time frame make their bids. The highest bidder gets the item. The products are guaranteed by the manufactures and a website where items for the next 30days can be listed before time is also created. This would ensure people can plan ahead and also help with awareness for the items.

 

This is as it was pitched in Garage48 Accra.

One Item Per Day – online retailer offering the best bargains on one product per day. You can check out the deal of the day very quickly once a day. And there’s always a chance you’ll find just what you were looking for at a great price! But you’ll always need to act fast, because when they sell out, they’re gone.

 

URL: oneitemperday.biz
Twitter: @1itemperday
Facebook: Oneitemperday
Youtube: oneitemperday
Team members: Benjamin Intsiful, Dominic Danso Okyere, George Abban, Allen Olayiwola, Alfred Rowe, Emmanuel Owusu, Joshua Kwashie Kwabla

Become a Paid Contributor To Tekedia – We Need You Right Here (pls forward to friends)

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If you missed it, Tekedia received funding to expand our contribution base.

Now, we have an obligation to do exactly what he requested.  Of course, that is also what we want ourselves.

Starting immediately, we are looking for paid contributors across Africa. Yes, this will not make you Aliko Dangote, in wealth, but you will have fun knowing that we appreciate your time for writing for us.

We write about technology, innovation, startups, entrepreneurship and related topics.

This is how it will work:

– If you are interested, email tekedia@fasmicro.com. Interestingly, we do not want to see your CV or resume, just point to us a content you have written before with your name, on it.

– If it works out, we will create an account and give you the username/password so that you can post directly

-We pay per article. When you accumulate  a certain agreed amount, we pay you via Fasmicro.

– You will be responsible for sourcing news and all associated costs.

– Contents you send to us must be original and exclusive to us. Only through Tekedia written consent can you use it in another site

– For very influential bloggers, this could be lucrative. We want the news before the newspapers wet their inks across Africa

More guidelines are provided below:

We cover Technology, Innovation, Entrepreneurship, and Education.

They include among others:

– break major tech news right here on tekedia.com

– interview/document/analyse technology creators, users, mechanics, hairdressers, metal molders, shoe designers (those Aba boys practice technology, also), herbalists, professors, engineers, policy markers, palm wine tappers (what do they do, we want to know), local farmers (one harvests bigger yams, the neighbor weeps on poor harvest, why?),  student inventors (cover those class projects), etc

– write about them

– report about startups

– write on business and technology policy

– profile legends and icons of technology

– student leaders and administrators on education, technology, etc.

– And anything on innovation, entrepreneurship, education, and technology.

Our contents are aligned within Africa , though once in a while you can cover technology events around the world.

NB: Editors must have personal computers/laptops, internet access and work from home, and will cover all associated costs for pursuing contents. This is not a contract to hire. This is purely freelance with no implied full-time employment.