In case you are planning of building a contact centre business, there is a conference planned in South Africa, this year.
Contact Centres World is Africa’s only and largest event focused on call centre excellence for enterprises.
Contact Centres World Africa promotes the development of call centres in Africa and is the place in where business is done.
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Contact Centres World Africa is a multifaceted event incorporating the following features:
• 2 day conference with pre and post workshops
• Business Zone area where leading solution providers showcase
their wares.
Who should attend:
• Head of Contact Centre
• Head of CRM
• Customer Services Manager, Head of
Loyalty
• Help Desk Manager
• Head of Communications
• COO, CTO, CIO, CFO
• Head of Communications
• Marketing Director
• Sales Director
Date: 22-25 August, 2011
Venue: Sandton Convention Centre, Johannesburg, South Africa